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Problem with cable modem
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Old 06-03-2010, 17:28   #16
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Re: Problem with cable modem

Qam ???

---------- Post added at 18:28 ---------- Previous post was at 18:18 ----------

Upstream Frequency ......??

As he wildly stabs in the dark
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Old 06-03-2010, 18:29   #17
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Re: Problem with cable modem

Nope.

Come on Seph I know you looked at this thread an hour ago and nearly responded
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Old 06-03-2010, 18:52   #18
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Re: Problem with cable modem

Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec

---------- Post added at 19:52 ---------- Previous post was at 19:50 ----------

Quote:
Originally Posted by Ignitionnet View Post

Come on Seph I know you looked at this thread an hour ago and nearly responded
Got called to dinner.
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Old 06-03-2010, 18:54   #19
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Re: Problem with cable modem

Correct - 6.4MHz wide DOCSIS 2 upstream, presumably running on QPSK because the network in the area couldn't handle 16QAM at the time.

You'd have some fun on a 10Mbps upstream on that when it fell back to QPSK or was at it - that upstream delivers 9.
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Old 07-03-2010, 16:43   #20
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Re: Problem with cable modem

So the guy actually made things worse then?

Will wait and see if I have any more problems with it before getting someone out again though.
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Old 16-04-2010, 19:33   #21
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Re: Problem with cable modem

Ive been told today that they are going to be putting a bigger cable from the cab into my property. What will they actually do? Will they need to dig my garden up again?
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Old 17-04-2010, 13:46   #22
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Re: Problem with cable modem

Quote:
Originally Posted by deathtrap3000 View Post
Ive been told today that they are going to be putting a bigger cable from the cab into my property. What will they actually do? Will they need to dig my garden up again?
Can anyone answer my question?
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Old 17-04-2010, 15:03   #23
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Re: Problem with cable modem

Yes
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Old 17-04-2010, 15:07   #24
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Re: Problem with cable modem

Quote:
Originally Posted by deathtrap3000 View Post
Can anyone answer my question?
Sounds like a load of rubbish to me. A "bigger cable"? They would need to ensure that the impedance between your wall box (or indeed your cable modem) and the street box is 75 ohms. So that might require a re-pull of the cable to your wall box thriugh the green pipe you mentioned. They'll use the old cable to pull through the new.

HTH.
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Old 17-04-2010, 18:04   #25
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Re: Problem with cable modem

Thanks for confirming. I did wonder what they meant by bigger cable. They were saying that as I had 2 v+ boxes and a modem what I had now wasn't enough. But everything is working... most of the time.
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Old 19-04-2010, 06:22   #26
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Re: Problem with cable modem

Quote:
Originally Posted by deathtrap3000 View Post
Thanks for confirming. I did wonder what they meant by bigger cable. They were saying that as I had 2 v+ boxes and a modem what I had now wasn't enough. But everything is working... most of the time.

Get the Tech back and shoot him with some rubber slugs, don't allow him to leave until he's sorted the problem out.
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Old 21-04-2010, 00:02   #27
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Re: Problem with cable modem

Internet just went down and when it came back I checked the signal levels again and they are now perfect.

Downstream Receive Power Level : 0.8 dBmV
Downstream SNR : 35.3 dB

Wonder what they did, and why it was at this hour.
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Old 21-04-2010, 06:05   #28
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Re: Problem with cable modem

Could have been a network fault that affected a large amount of people and by doing it at this hour it would not disturb as many people. Im just guessung though
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Old 23-04-2010, 19:49   #29
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Re: Problem with cable modem

Whatever they did didnt last long. My downstream power level is back down to almost -20 dBmV.

Also, what does "downstream pulse failed" mean? It was in the event log.
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Old 24-04-2010, 15:27   #30
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Re: Problem with cable modem

Quote:
Originally Posted by deathtrap3000 View Post
Whatever they did didnt last long. My downstream power level is back down to almost -20 dBmV.

Also, what does "downstream pulse failed" mean? It was in the event log.
Im sure it has something to do with star trek
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