activating bb with linux!!!

smcaul · 02-03-2010, 19:10

Can anyone help please?!?! My sister has just got Virgin (at my recommendation Doh!) and we are trying to set it up but she uses a linux based machine and it will not register using linux!!!! i.e. the virgin BB registration needs either mac or win to be able to register - this can not be right can it?

any help much appreciated??

Ben B · 02-03-2010, 19:11

http://activation.virginmedia.com is all she needs to activate it, should work with any OS

smcaul · 02-03-2010, 19:15

hi ben, tried that (used google before posting!!) but it still says you need mac or windows based machine to activate!!! So frustrating, I can not believe this is correct with more and more machines now using linux as the OS!! Any other suggestions?

**Kymmy** · 02-03-2010, 19:16

I see that the activation pages are a bit behind the times

Quote:

* ntl:Telewest Business is the new name for business services from either ntl or Telewest.

Ben B · 02-03-2010, 19:21

Ring support on 150 from a Virgin line or 08454541111 from any other line and they will activate it over the phone. They will need her details and the MAC address from the bottom of the modem

smcaul · 02-03-2010, 19:24

oh that made me laugh, just spent over 35 minutes on the phone to the pathetic call ctr in India, got hung up on twice during the 2 calls, absolutely diabolical service from them, they should not be allowed anywhere near a phone!!!! I would get her to call from her phone, but they have not managed to get that working yet!!! Over a week since the install as well!!!

Ben B · 02-03-2010, 19:26

Do you not have a Mac or Windows laptop yourself that you could use just to activate it?

smcaul · 02-03-2010, 20:23

yep, but i am over 50 miles away!! I'm good, but not that good, in the words of the engineering god that was scotty, "I cana change the laws of physics"

---------- Post added at 21:23 ---------- Previous post was at 20:29 ----------

Success!!!!! after 1 and a half hours, being hung up on 3 times (by accident so they say) and 5 different people it has finally been activated.

Now how come when the call was transferred to the only UK call ctr during the hour and a half the problem was resolved within 10 minutes!!!! So much for off shore call ctrs being cost effective!!!!!

dylanuk · 05-03-2010, 19:56

I Had No Problems Activating my 50Mbit Service using a Laptop Running Ubuntu Linux here