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I'm on XL [20mb] & getting 2mb UP?
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Old 08-03-2010, 13:31   #76
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Re: I'm on XL [20mb] & getting 2mb UP?

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Originally Posted by Ignitionnet View Post
The channels they are trialling this stuff on can only manage about 18Mbit, and about 13Mbit before they start showing jitter. Not going to get many 10Mbps up 50Mbps customers and 4Mbps up 20Mbps customers out of each one of those without some quite hardcore protocol shaping or other limiting.

Purely my opinion the prices we pay are bugger all btw, similar tiers in the USA, with similar upload speeds to those mentioned above, are double the cost or more.

20/4 is fine so long as they charge a reasonable increment on top of the standard price. Perhaps raising 20M to 20/2 with 20/4 as an extra cost option would be good.

In any event I doubt it'll happen, they are just I think trying different ratios out - they tried 10:1 and now 5:1.
That seems fair enough!
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Old 08-03-2010, 15:00   #77
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Re: I'm on XL [20mb] & getting 2mb UP?

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Originally Posted by rickymallory View Post
That seems fair enough!
Not really. They are doing limited trials, not informing the users and only the very small percentage savvy enough to realise use the extra which is no help at all if they roll it out.

Then again perhaps you are commenting on the 20/2 or 20/4 at extra cost which would be fair enough provided they could supply it constantly.
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Old 08-03-2010, 15:04   #78
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Re: I'm on XL [20mb] & getting 2mb UP?

I wish I had 2mb upload
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Old 08-03-2010, 15:04   #79
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Re: I'm on XL [20mb] & getting 2mb UP?

When are the upgrades likely to start? Soon? Middle of the year, or later near the end of the year?
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Old 08-03-2010, 15:06   #80
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Re: I'm on XL [20mb] & getting 2mb UP?

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Originally Posted by |Kippa| View Post
When are the upgrades likely to start? Soon? Middle of the year, or later near the end of the year?
Nobody says they are. Virgin have never given any weight to upload speeds.
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Old 08-03-2010, 18:15   #81
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Re: I'm on XL [20mb] & getting 2mb UP?

Do they make the changes by writing the config to the cable modem? or is it set further back on the network?

If option a, then can I block the modem from being updated again

I work in IT so I'm pretty sure this is not possible and the speed / ratio is set elsewhere and the modem just reports it - more just wishful thinking

worth an ask tho........
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Old 08-03-2010, 18:20   #82
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Re: I'm on XL [20mb] & getting 2mb UP?

If I am correct. The modem receives a config file which tells it the speed it is to connect at. No you can't block it.
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Old 08-03-2010, 20:46   #83
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Re: I'm on XL [20mb] & getting 2mb UP?

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Originally Posted by zag View Post
Do they make the changes by writing the config to the cable modem? or is it set further back on the network?

If option a, then can I block the modem from being updated again

I work in IT so I'm pretty sure this is not possible and the speed / ratio is set elsewhere and the modem just reports it - more just wishful thinking

worth an ask tho........
You cannot block it as you get the config as part of the start up process upon reboot and even if you decided not to reboot the modem we can force reboot the modem remotely at any time.

If you did try to access the modem software you would be in breach of the Terms and Conditions.
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Old 08-03-2010, 20:55   #84
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Re: I'm on XL [20mb] & getting 2mb UP?

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Originally Posted by zag View Post
Do they make the changes by writing the config to the cable modem? or is it set further back on the network?

If option a, then can I block the modem from being updated again

I work in IT so I'm pretty sure this is not possible and the speed / ratio is set elsewhere and the modem just reports it - more just wishful thinking
Bits of both depending what equipment you connect to. On the newer equipment, which you are connected to right now, speed is policed at the equipment you connect to and displayed on the modem which receives a configuration file and commands to add a service flow. The configuration file's bandwidth settings are not essential it could be totally policed by the VM kit.

On the older equipment downstream is policed by the equipment, upstream by the modem but the parameters for both can come from the config file - IE without the appropriate security it was possible to ram a config file into a modem and the network would allow the modem to operate at that speed. This is largely gone now.

You are on the newer kit so I'm sorry to say when you get a speed change there is nothing you can do to avoid it
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Old 17-03-2010, 22:17   #85
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Unhappy Re: I'm on XL [20mb] & getting 2mb UP?

Back to .768

Oh well was good whilst it lasted
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Old 17-03-2010, 22:22   #86
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Re: I'm on XL [20mb] & getting 2mb UP?

A few have now mentioned that the trials have finished for them. Maybe they might be ready to start rolling out nationally soon if the trials have finished in general.
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Old 17-03-2010, 22:50   #87
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Re: I'm on XL [20mb] & getting 2mb UP?

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Originally Posted by |Kippa| View Post
A few have now mentioned that the trials have finished for them. Maybe they might be ready to start rolling out nationally soon if the trials have finished in general.
No idea but it won't be a national roll out at once either way. They may have done these trials and roll it at the same time as the 100M, starting near the end of the year. Depends on how the trials went and how much work they need to do to make it happen I guess.

Most likely course of events according to the rumour mill was (subject to change)

10M/1M
20M/2M
50M/5M
100M/10M

Rumours though of upstream upgrades being chargeable options or their being a combination of an upgrade with more available as an extra.

Only a few people know how this is panning out for sure and sadly I don't know any of them
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Old 17-03-2010, 23:17   #88
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Re: I'm on XL [20mb] & getting 2mb UP?

Charging for it as an upgrade would be immoral to say the least.
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Old 17-03-2010, 23:45   #89
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Re: I'm on XL [20mb] & getting 2mb UP?

If they wanted more money for 5mbit on a 50mbit I would be rather miffed. Personally I would want 5mbit as a free upgrade for 50bmit. But saying that, I wouldn't mind paying slightly more 10mbit upload rate on 50mbit but not too much extra.
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Old 18-03-2010, 09:39   #90
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Re: I'm on XL [20mb] & getting 2mb UP?

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Originally Posted by rickymallory View Post
Charging for it as an upgrade would be immoral to say the least.
Wouldn't be a compulsory extra charge would be an option.

---------- Post added at 08:39 ---------- Previous post was at 08:36 ----------

Quote:
Originally Posted by |Kippa| View Post
If they wanted more money for 5mbit on a 50mbit I would be rather miffed. Personally I would want 5mbit as a free upgrade for 50bmit. But saying that, I wouldn't mind paying slightly more 10mbit upload rate on 50mbit but not too much extra.
So you want more bandwidth but don't want to pay for it and expect it to be free?

We weren't promised any kind of free upgrade at any point, it being chargeable wouldn't be in any way misleading.
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