50 meg signal levels seem to have changed

[hifi2007]

having no problems so far but ive noticed my signal levels seem to of changed a hell of alot over the last few days ,just want to make sure
everything is still ok for the futre and its not suddenly going to die on me
thanks in advance


Cable Modem Information
Cable Modem : DOCSIS 1.0/1.1/2.0/3.0 Compliant
Serial Number :-------
Boot Code Version : 6.1.1c
Software Version : 3.11.1011
Hardware Version : 1.39
CA Key : Installed

Cable Modem Status
Item Status Comments
Acquired Downstream Channel 298.751221 MHz Primary Downstream Locked
Ranged Upstream Channel 45.799999 MHz Success
Provisioning State OK Operational
Ethernet Link Status Up 100 Mbps/Full duplex

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 298750000 306750000 314750000 322750000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 77 78 79 80
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) -14.14 -14.36 -14.07 -13.59
RxMER
(dB) 32.50 32.77 33.16 33.72
Correctable
Codewords 60632 33512 12352 3170
Uncorrectable
Codewords 944 918 925 932


Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 4 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 53.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 2 0 0 0
T4 Timeouts 0 0 0 0

Cable Modem Operation Configuration
General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : xxxxxxxxxxxxxxxxxxx.cm
Primary Downstream Service Flow
SFID : 12606
Max Traffic Rate : 53000000 bps
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 12605
Max Traffic Rate : 1750000 bps
Max Traffic Burst : 3044 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 0 bytes
Scheduling Type : Best Effort

like i say everything seems to be workingfine speed sites im getting around 47meg
but just seems strange that my download signal has dropped huge and upload signal has creeped up slightly too
is this normal ?
thanks for any help

[Peter_]

Originally Posted by hifi2007

Power Level
(dBmV) -14.14 -14.36 -14.07 -13.59
RxMER
(dB) 32.50 32.77 33.16 33.72

At -14 your downstream is way to low and the RXMER(SNR) is borderline to low, you may be getting good speeds but it probably will not last as the downstream power should be as close to Zero as possible.

I would advise you to call the dedicated 50Mb team after 0800 today on 0800 052 0431

Originally Posted by hifi2007

Cable Modem Upstream

(dBmV) 53.25

Your downstream is spot on

[hifi2007]

thankyou for your time m8 i will ring them later
cheers m8