You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
I've been trying since 9am to get through to an English agent and I finally got one at 11:59 and he said that the downstream was at an acceptable level but the upstream isnt and he is sending someone out on Tuesday
I've been trying since 9am to get through to an English agent and I finally got one at 11:59 and he said that the downstream was at an acceptable level but the upstream isnt and he is sending someone out on Tuesday
Im actually quite pleased (so far) I got a call back from the bloke I spoke to just after one to remind me of the date/time and to mention that it is an intermittent problem to whoever comes out and to call customers service when he is done to get partial credit - love it when vm has guys like that
I thought id update on this I had the bloke out today and he removed a splitter on my line and got the upstream down to 59 and then left. Same problems exists.
So I called the bloke again and he is going to come back tonight/tomorrow to replace the modem/network cable or the whole drop. Fun times
50mb simply doesnt work in the Gateshead area. 6 Months of problems. It works for a few hours then its slower that a 56k modem. An engineer told me there are noise issues and something keeps blowing, resulting in low S/R. This is one sick joke VM.
Join CF
You are here: 
Would anyone be available on the news group at this time of night anyway?
