V Stuff And Free Photos From Snapfish

[Peter_]

Originally Posted by mralw1969

Well still no response from Snapfish, so i have emailed them again. I thought Snapfish was a UK company but i don't think it is judging by the response ....

"Thank you for contacting to Snapfish customer support.

I am sorry for the inconvenience.

We have forwarded it to the appropriate department for their response.

Please be aware that we will be working to respond to you as quickly as possible.

Thank you,

Vasu
Snapfish Customer Support

.....still waiting for an answer.....

Its a Multinational company link HERE

[ReNZoR]

I have mailed Virgin 3 times now regarding this matter.

First time to support@virgin.net on 23rd June

Then I got a mail back that very same day (23rd) telling me to fill in the form at: https://help2.virginmedia.com/assets...enqformCZ.html

I did that and 8 days on, I still haven't heard a word from Virgin. I have just filled it in once again :/

From what I see we (50meg) subscribers are entitled to 100 free prints every month for 12 months starting from the time you activate your V-Stuff account. I activated mine in April. I placed an order for 100 prints... since then it hasn't reset. Still stating I only have 1 available print... and its now July - I haven't ordered any prints since April.

This is really sucky!

[bywater]

Same story here I'm on L package it says 25 free prints a month plus free postage for first 3 orders. I had my first set of free prints in April I ordered twenty prints and it said 5 remaining. It now says one print remaining even thou I haven't ordered anymore and it as been stuck on that for two billing cycles. Looks like we were lied to about this offer or for some reason it as been withdrawn and nobody is saying anything. The whole V+ stuff as been a total cock up IMO since day one. You are lucky even to get the files to up load most uploads get stuck after the first few. Another Virgin Media fanfare over hype.

[bywater]

I know V stuff is advertised as a add on and the photos as free but it still part of the package in the contract. As we are not getting what is advertised and looks likes V stuff is totally craped out today do you think VM should be giving customers a refund as part of the package they are not delivering on ? I want my photos as promised ! At least the Virgin Extra's did actually work and had some value even if it was watching back episodes of the tweeneys and some music video's or the odd game.

[dd11]

Having the same problem. Its so frustrating, i can't even get onto the vstuff, and when i do its as if their website is billions of miles away on another planet, its so slow!
Missed out on a months worth of prints. Like most other times Vstuff is non existant today. Have tried at various times in the night, 03:00am etc, but its just the same.

Anybody know if there having problems, or just being same old VM, promising us stuff they can't deliver? ...not happy

[davidb24v]

I enabled V Stuff today, mostly for a laugh as SWMBO was watching that tennis stuff.

I only run Windows in VirtualBox as I don't see the point of wasting a perfectly good PC . It started by trying to upload all my Outlook, Outlook Express, Outlook "whatever" stuff so had a comedy fit with dialog boxes popping up and disappearing at random for stuff that I don't have/haven't installed/won't install until I managed to click through and turn that bit of the crapness off.

It then seemed to want to upload the rest of my (VirtualBox) machine automatically. Not having that, I have work stuff and personal stuff on there so managed to click through and turn all that crapness off.

Eventually, I setup a folder called Mod edit: where *I* can put stuff that I want this crud to "backup". It's not quick even when it gets going, is it?

Like the last poster, I find the web access totally useless. I really can't believe anybody would push out software that is as totally unfit for purpose as this. If you want to give us "backup" then give us ftp (or even better, sftp, or bestest of all, rsync) access rather than imposing yet another Windoze-centric piece of crapness that just doesn't work

How much proprietary (that be foreign for "expensive and Mod Edit") stuff does anybody really need

VM, the cowboys who sold you this crap really saw you coming. A long way off too...

Dave

ps. Ooooooh, there be a Mac version coming. Don't work for me, I don't have a feminine side

Please don't try to avoid the swear filter.Thank you.

However I enjoyed reading your post.

[Live_Steam_Mad]

I only got 1 lot of free photo's from Virgin, I'm on the M package. What gives, I thought we were going to get at least 3 lots of them?!

What link do I use to see what my allocation is?

I used to log into My Virgin Media Stuff but the thing that told me about free prints isn't there anymore.

This sucks.

There are laws about misleading advertising... or is it simply a Virgin cock up?

Regards,

Alistair G.

[louisg]

can anyone tell me if this has improved?

And is it mac compatible yet?

[Peter_]

Originally Posted by louisg

can anyone tell me if this has improved?

And is it mac compatible yet?

V Stuff for MAC's

[friends1980]

While on the subject of VStuff why is that when i got upgraded on friday just gone that XL you get 10gig free storage but my Vstuff has not upgraded to Vstuff XXL where you get unlimited storage and 150 free prints.

How long does it take to change over.

[Peter_]

Originally Posted by friends1980

While on the subject of VStuff why is that when i got upgraded on friday just gone that XL you get 10gig free storage but my Vstuff has not upgraded to Vstuff XXL where you get unlimited storage and 150 free prints.

How long does it take to change over.

The beginning of the month.