Virgin's 50Mb broadband arriving December 15?

[virginruinedntl]

Originally Posted by sicknote

they are looking into how to upgrade XL users but when and what is another question

probably 25mb/0.8mb upload from the current 20mb/0.75mb upload :P

I love the fact their new doscis3 network is far better and has far more network capacity and yet they will be restricting downloads on the 50mb connections lol!

They are only bothered about how many GB you use per day, they should add a pay as you go tier for those who use very little bandwidth like Be do and have the current 50mb tier unlimited, that way they would get LOADS of customers.

[Mick]

Originally Posted by BenMcr

The tech install is probably only for the initial rollout. Self install will probably come later

I am still interested in the justification for charging a credit crunch busting £80, just to get wired up and installed.

[magpie101]

great stuff - when I go to the availability postcode checker it says I don't have cable services. Strange since I've had cable installed and been with NTL/Virgin for the past 4 years

[virginruinedntl]

Originally Posted by Mick

I am still interested in the justification for charging a credit crunch busting £80, just to get wired up and installed.

Yep, especially for existing customers who already are activated and already have frequencies set up, surely wouldnt take the engineer more than 5mins to sort the upgrade. Thats over 1.5 months worth of broadband cost, that should be included in the crazy £52/month cost.

[BenMcr]

Originally Posted by Mick

I am still interested in the justification for charging a credit crunch busting £80, just to get wired up and installed.

As I posted somewhere else, probably so they could claim a lower monthly cost, and still make the money they want over the life of the contract

---------- Post added at 17:34 ---------- Previous post was at 17:32 ----------

Originally Posted by virginruinedntl

that should be included in the crazy £52/month cost.

Anyone who actually opts for that is stupid. Pay £52 just for broadband, or pay £46 with a phone line as well

[UnReaL]

Originally Posted by The_Gunslinger

WTF... they are advertising 50meg + Phone Line for £35 (when you take a £11 phone line) .... thats less than i am paying for 20meg XL (£37) and my phone with them (£11)



this sucks, i phoned customer support today, went through the i'm thinking of leaving/retention dept as BE is offering 24meg down, 2.5meg up, unlimited for £22 pm (and i'm 400m from the exchange)

and they hadn't got a clue, passed me to sales customer services and they hadn't got a clue either, couldn't even tell me how much it would cost (not in my area yet) if i was to switch over


so, another fruitful exchange with VM

Its a bit confusing to be honest, I'm on XL + Phone M (unlimited weekend calls to landline) and I'm paying approx. £25.33 (according to Virgin Media anyway).

XXL + Phone M = £35, but you have to have a Virgin phone line.

I have a Virgin phone line, so if I upgrade to XXL package, will it only cost £35?

or £35 + £11 = £46 per month, because its a new contract?

[BenMcr]

No-one will pay more than the standard price of £35 XXL + £11 Phone M, which is £46. (£15 more than the current bundle for XL BB + Phone M @ £31)

If however you are paying a special price for XL BB + Phone M, you just pay the £15 increase (plus the £80 install/activation fee)

So if you are on £25.33, you would pay £40.33 for XXL

[Kymmy]

Still £5 cheaper, but then they're hoping to make money from the phone calls It must work though otherwise they wouldn;t do this...

[broadbandbug]

Originally Posted by popper

yep, thats for sure, but at least its might start to settle down again later, iv had far more IP losses in the last 6 months than iv had in all the time iv been here.

BBB you ment to say "running DoCSIS 2.0a on the single channels" OC

---------- Post added at 16:50 ---------- Previous post was at 16:45 ----------



from a tax rip*** i mean a business advantage POV, i thought they were still classed as a seperate entity under NTL/TW brand name though, so perhaps not ?

Sorry.. Not working down to your level of granularity

They are separate from a Product Perspective, but share platform etc so it depends on how granular they have gone with regards to how they migrate 20Mb/s customers.. i.e. If it is an Ambit 256 it could be bus or res, so unless they can differentiate lower than that it may move.

[ntl.wotcha]

So does this use the same UBR infrastructure or not cos if it does then your ****ing money into the wind as most UBRs cannot deliver 10mb let alone 20mb in the evenings.

[popper]

i guess it comes down to the given UBRs errata filled or fixed firmware thats installed at the time.....

incase any new readers wondering, "a" didnt really need stating , infact it didnt need to exist until the new and improved "b" came along and all the Docsis3 bonded kit used that new improved version as their base.

so if its docsis2.0a its the old chipset kit only, and if its docsis2.0b its one channel of the new chipset kit that the PR/sales teams are calling Docsis3 or the silly "wideband" they cant seem to let go of, even though its not the real deal DS3, but rather a pre-DS3 bonded setup...

but you know this after reading the above now

The post code checker is no good as i live in a complex of two storey flat all having
same post code as me , and for quite a few including the one above me it says they
can have 50 meg as they are in a analog area , yet the other come up the
the same as mine . i entered various address to try this out.

[popper]

Originally Posted by ntl.wotcha

So does this use the same UBR infrastructure or not cos if it does then your ****ing money into the wind as most UBRs cannot deliver 10mb let alone 20mb in the evenings.

yep, the same infrastructure,but new cards and new frequences to run them on, as "B"' is a new and improved "A" so its fully backward compatable and can run these old DS2.0a CM chipsets at their intended DS2 "A" spec fine, they are using DS1 only until they are moved over OC.

and to top it off the new DS2.0B UBR cards are the cheapest ever right now, their faster, and have more ports (the bit your CM connects to at the other end) per card for the same or lower price as the old DS2.0a cards had, so they get far better cost savings all round, so they have even less excuse to skimp on the reseging for lower shared UBR ratios so improving your protential bandwidth etc...

we wont see the cash savings OC but we might see over subbing reduced, and so improve the throughput seen..... we can hope anyway if they dont fritter away to savings to much elswere....... the executive cristmas bonuses are due this week i think though ......

[hokkers999]

Originally Posted by Horizon

That just replaces one problem with another.

Once 50mb is fully rolled out and un-stm'd as promised by VM's bosses to the City, the 10 and 20mb tiers will be moved onto the same network as the 50mb tier freeing up oodles of bandwidth for the bottom tier. There is no reason then why VM should have any kind of traffic management at all. It was only brought in because the current network couldn't cope with demand. Having one or two frequencies for your entire broadband service was ridiculous.

But, as always there's a sting in the tail and I would expect the application management to be implemented then to quell the illegal downloading.

We'll all be able to download what we want then at any time of the day at maximum speed, just not the good stuff for free.

Hooray for us folks on the bottom tier No more limits on anything

[UnReaL]

Originally Posted by Kymmy

Still £5 cheaper, but then they're hoping to make money from the phone calls It must work though otherwise they wouldn;t do this...

Only number I've used are freephone and 150, plenty of free minutes on the mobile - I hope they don't get a penny more out of me!

I love bargains, if you know how to deal with Virgin Media, then you'll win all the time, but then again, I've been with then for many wonderful years - so that helps a bit too..

The Upgrade option is available on my Self Care page, but I'd rather not click on it even if it says its not available on the next page, incase they start charging me for XXL, when its not available here, but I'm ready to go for it, once its available - I still don't forgive Virgin Media for the £80 installation and activation fees, unless they put the prices down next year