Traffic management, let me get this straight?

mgc_bb · 04-10-2008, 15:27

http://www.virginmedia.com/help/traffic-management.php

Hi everyone,

According to the link above, downloads are listed as uncapped (if you have no 5 hour throttle in place) between 9pm and 10am, does this really work out that way??

What are other users experiences on this?
Is it a just a load of guff?
Or how long before your speed dropped??

Any info would be of interest to everyone.
I know there are similar posts on here but I'm not asking for help, just your views guys

Stabhappy · 04-10-2008, 16:25

Traffic management works correctly here, if I need a few gigs of stuff I leave it till 3-4 or 9pm +, never been capped out of hours but if you ever are, and can prove you havn't uploaded/downloaded too much, you can appeal it and get it sorted.

Toto · 04-10-2008, 16:56

Quote:

Originally Posted by Stabhappy

Traffic management works correctly here, if I need a few gigs of stuff I leave it till 3-4 or 9pm +, never been capped out of hours but if you ever are, and can prove you havn't uploaded/downloaded too much, you can appeal it and get it sorted.

I didn't realise that you could appeal, You sure VM are doing this?

Gary L · 04-10-2008, 17:13

Quote:

Originally Posted by Toto

I didn't realise that you could appeal, You sure VM are doing this?

I very much doubt there's such a thing as appeal when it comes to STM. as far as the techs are concerned, STM is not wrong, it's not something that can be turned off, and it sure isn't something that will be spread around the internet as it must be faulty because you can appeal.

Fatec · 04-10-2008, 17:23

Quote:

Originally Posted by Toto

I didn't realise that you could appeal, You sure VM are doing this?

You cannot appeal to being stm'd, you can post your info on the newsgroups if you like, but if their kit says you hit the limit then you hit the limit and that's that.

04-10-2008, 17:31

If you keep your own logs and report it to watchdog or OFCOM investigations could be done

Octal · 04-10-2008, 18:14

Think you've got problems, this is my daily log at the end of September:

Quote:

[xxxxxxxxxxxxxxxxxxxxx]$ vnstat -d

eth0 / daily

day rx | tx | total
------------------------+-------------+----------------------------------------
24.09. 194.46 MB | 9.97 MB | 204.43 MB %%%%%
25.09. 234.90 MB | 13.49 MB | 248.39 MB %%%%%%
26.09. 249.65 MB | 14.79 MB | 264.43 MB %%%%%%
27.09. 220.29 MB | 13.21 MB | 233.50 MB %%%%%

------------------------+-------------+----------------------------------------

And these are my speed tests:

Quote:

Wed, 24 Sep 2008 21:04:21 GMT
1st 128K took 1924 ms = 68125 Bytes/sec = approx 567 kbits/sec
2nd 128K took 1665 ms = 78722 Bytes/sec = approx 655 kbits/sec
3rd 128K took 2540 ms = 51603 Bytes/sec = approx 429 kbits/sec
4th 128K took 2424 ms = 54073 Bytes/sec = approx 450 kbits/sec

Thu, 25 Sep 2008 20:32:24 GMT
1st 128K took 331 ms = 395988 Bytes/sec = approx 3295 kbits/sec
2nd 128K took 406 ms = 322837 Bytes/sec = approx 2686 kbits/sec
3rd 128K took 612 ms = 214170 Bytes/sec = approx 1782 kbits/sec
4th 128K took 572 ms = 229147 Bytes/sec = approx 1907 kbits/sec

Sat, 27 Sep 2008 21:36:16 GMT
Test 1: 1024K took 5113 ms = 200.3 KB/sec, approx 1650 Kbps, 1.61 Mbps
Test 2: 1024K took 2231 ms = 459 KB/sec, approx 3782 Kbps, 3.69 Mbps
Test 3: 1024K took 1730 ms = 591.9 KB/sec, approx 4877 Kbps, 4.76 Mbps
Test 4: 2048K took 3766 ms = 543.8 KB/sec, approx 4481 Kbps, 4.38 Mbps
Overall Average Speed = approx 3698 Kbps, 3.61 Mbps

Sat, 27 Sep 2008 23:03:31 GMT
Test 1: 1024K took 4805 ms = 213.1 KB/sec, approx 1756 Kbps, 1.71 Mbps
Test 2: 1024K took 3949 ms = 259.3 KB/sec, approx 2137 Kbps, 2.09 Mbps
Test 3: 1024K took 3085 ms = 331.9 KB/sec, approx 2735 Kbps, 2.67 Mbps
Test 4: 2048K took 6899 ms = 296.9 KB/sec, approx 2446 Kbps, 2.39 Mbps
Overall Average Speed = approx 2269 Kbps, 2.22 Mbps

As soon as I get back from holiday VM and me are going to have words.I've just got upgraded to 10MB from 4MB and the speeds are slower than I was getting on 4MB. In the mornings the speed is very close to the 10MB so I know there's nothing wrong with the connection.

xxxxxx · 04-10-2008, 18:20

Quote:

Originally Posted by Octal

Think you've got problems, this is my daily log at the end of September:

And these are my speed tests:

As soon as I get back from holiday VM and me are going to have words.I've just got upgraded to 10MB from 4MB and the speeds are slower than I was getting on 4MB. In the mornings the speed is very close to the 10MB so I know there's nothing wrong with the connection.

The same goes for me. But my speeds are worse than your speeds. I'm only getting 400 to 500 kbps.... and that's all day. I know it's not my modem because the guy on the phone said it wasn't because of my modem. I cannot watch videos because they stop every couple of seconds while loading. If this doesn't change by next Friday I might get another internet server.

Stabhappy · 04-10-2008, 19:23

I've seen people being given reference numbers and even having faulty modems being replaced if they prove on the newsgroups using dumeter or perhaps some custom router firmware which can measure bandwidth that they are not supposed to be tripping the stm. you can't appeal to the specific instance, but you can inform VM so they can stop it happening to you a second or third time.

Broadbandings · 04-10-2008, 20:06

Faulty modems?

Stabhappy · 04-10-2008, 20:20

Modems that, apparently, utilise 95-100% upload all of the time, and continually trip the STM.

Edit: oh, I see, I actaully meant given replacement hardware BECAUSE of faulty modems. I'll correct it.

Boabyboy · 04-10-2008, 23:00

Faulty modems? What CM modem would cause the upload to be heavily used to trigger STM? I never come across this before?

Stabhappy · 04-10-2008, 23:28

It's only what I've seen on newsgroups :/

05-10-2008, 13:00

Sun, 05 Oct 2008 12:59:38 GMT

Test 1: 1024K took 2300 ms = 445.2 KB/sec, approx 3668 Kbps, 3.58 Mbps
Test 2: 1024K took 1272 ms = 805 KB/sec, approx 6633 Kbps, 6.48 Mbps
Test 3: 1024K took 1812 ms = 565.1 KB/sec, approx 4656 Kbps, 4.55 Mbps
Test 4: 2048K took 5148 ms = 397.8 KB/sec, approx 3278 Kbps, 3.2 Mbps

Overall Average Speed = approx 4559 Kbps, 4.45 Mbps

Gotta love 20Mb connections

Broadbandings · 05-10-2008, 13:28

Quote:

Originally Posted by Stabhappy

Modems that, apparently, utilise 95-100% upload all of the time, and continually trip the STM.

Edit: oh, I see, I actaully meant given replacement hardware BECAUSE of faulty modems. I'll correct it.

That's a new one to me, modems generating IP traffic and causing STM to trigger. Do you have any examples of this, I'm interested?

---------- Post added at 14:28 ---------- Previous post was at 14:27 ----------

Quote:

Originally Posted by darthlinux

Sun, 05 Oct 2008 12:59:38 GMT

Test 1: 1024K took 2300 ms = 445.2 KB/sec, approx 3668 Kbps, 3.58 Mbps
Test 2: 1024K took 1272 ms = 805 KB/sec, approx 6633 Kbps, 6.48 Mbps
Test 3: 1024K took 1812 ms = 565.1 KB/sec, approx 4656 Kbps, 4.55 Mbps
Test 4: 2048K took 5148 ms = 397.8 KB/sec, approx 3278 Kbps, 3.2 Mbps

Overall Average Speed = approx 4559 Kbps, 4.45 Mbps

Gotta love 20Mb connections

Still congested darth or STM'd?