help will i get 20MB BB in stoke, st4, ?
08-09-2008, 16:13
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#1
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cf.member
Join Date: Sep 2008
Posts: 6
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help will i get 20MB BB in stoke, st4, ?
hey
i'm on VM's 2mb BB and was going to upgrade to 20MB so i called up virgin to see i can get 20mb and the guy on the phone said "yes you may get UP to 20mb" and he never said i would be getting 20MB so i just wanted to know if anyone around penkhull ,st4, in stoke on trent as got 20mb bb and if so do you get this speed ?
cheers for reading
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08-09-2008, 18:59
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#2
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Technical Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: 2,819
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Re: help will i get 20MB BB in stoke, st4, ?
All Virgin advertising only states UP TO SPEEDS so the person who mentioned the speeds can only state what the adverts state, check the link below.
http://allyours.virginmedia.com/webs...ervice.do?id=2
__________________
The problem with troubleshooting is that trouble shoots back! 
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08-09-2008, 21:34
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#3
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cf.member
Join Date: Sep 2008
Posts: 6
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Re: help will i get 20MB BB in stoke, st4, ?
ok thanks very much for the link
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08-09-2008, 22:35
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#4
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stringy
Join Date: Jun 2003
Location: Cleethorpes
Age: 55
Services: VM XLplus
Posts: 15,677
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Re: help will i get 20MB BB in stoke, st4, ?
Quote:
Originally Posted by jaymo
hey
i'm on VM's 2mb BB and was going to upgrade to 20MB so i called up virgin to see i can get 20mb and the guy on the phone said "yes you may get UP to 20mb" and he never said i would be getting 20MB so i just wanted to know if anyone around penkhull ,st4, in stoke on trent as got 20mb bb and if so do you get this speed ?
cheers for reading
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My most recent download was approx 12.5 GB in about 90 minutes - not in your area, admittedly, but it does show that 'up to' 20Mb can get fairly close to what it says on the tin, when it works.
hth
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Gaz
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08-09-2008, 23:10
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#5
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cf.member
Join Date: Sep 2008
Posts: 6
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Re: help will i get 20MB BB in stoke, st4, ?
my main thing was i did not want to be paying for 20MB and only get around 10
but i think i'm going move over to there VIP package and see how it goes for 12 month as i already have 2MB BB . XL tv + sky sports / movies and M phone and im playin over £100 for that 
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08-09-2008, 23:26
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#6
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audi alteram partem
Join Date: Mar 2008
Posts: 224
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Re: help will i get 20MB BB in stoke, st4, ?
To be fair, VM can't guarantee your full 20mb all of the time but all in all cable reliability and speeds are pretty good. Lights blue touchpaper and stands well back 
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09-09-2008, 10:19
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#7
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TheHairyCanary
Join Date: Mar 2007
Location: Scotland
Services: V+HD + Full TV Pack / 20MB / Talk Unlimited / VMobile 300m300t Cable Deal
Posts: 173
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Re: help will i get 20MB BB in stoke, st4, ?
if you are thinking of getting 20MB
go and get it...
if you dont download between 1.8 to 2.5MB/S (During NON Traffic Management Times)
then you are not getting your full 20 MB
and there for should be entitled to downgrade as you wish.
I have 20MB and i download @ 2.4 MB/S aka a 150MB Game demo in like 8-10 seconds
IT is ofcourse an UP TO service tho so even if you are getting 15-18 meg connection
then you are technically getting what ur paying for in some ways...
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Last edited by LaineY; 09-09-2008 at 10:25.
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