Virgin media resetting modem when using utorrent - Page 2

deed02392 · 09-08-2008, 20:43

Move to warez.

ArcticFox · 15-08-2008, 11:37

Its not a modem fault at all, i have a brand new 255 modem after the engineer came out and couldnt find any fault with my modem and swaped the modem just in case.

Every time i use utorrent my modem just stops and i have to power cycle it, it never happens when im downloading via HTTP, only when im using Torrents.

**Paul M** · 15-08-2008, 14:53

Quote:

Originally Posted by lanmonkey

am I the only one to notice that virgin media are resetting the modems of torrent downloaders?

Yes, I think you are.

I have noticed one or two people always assume that any torrent problem is the fault of VM.

Ive never seen one that actually proved to be the case tho.

Report the fault.

Nilrem · 15-08-2008, 15:50

It does sound rather like a faulty modem or software problem (too many connections, or a bad build of the client?), as I know it's not happening on my brothers connection (otherwise I would have been grumped at to look at it already) and he uses utorrent*.

It might be worth the op trying a different version of the utorrent client, trying limiting the number of connections it uses, and possibly a different torrent client altogether.
A quick look suggest that it defaults to something like 850 connections if you tell it you're on 20mbit (which i suspect will no agree with some modems/routers).

*I use bitcomet or bittornado on the rare occasions that I do use a torrent client (and have never had a problem).

david_w2k · 07-10-2008, 13:23

Hi all
Thought I'd jump on this thread because its the same issue I'm having

I have the NTL:100 Modem and I also reckon the reboots i'm getting are utorrent related. For instance, I am currently working from home VPN'ed in, working completely fine... However, I can guarentee that when my brother gets home and switches his computer on it will start rebooting as he uses but torrent...

Any opinions on whether this is a modem fault or a limitation of this modem model?

deed02392 · 07-10-2008, 15:25

As people have said countless times throughout this thread, this is almost certainly a hardware issue with the modem. It may be getting too hot, or you may need to get a new one.

Calliope · 07-10-2008, 23:23

I have this same problem but, for me, it's not VM's fault at all.

Are you using a router, by any chance? Torrenting gives my router a heart attack, with a similar result to the one you described (well, the router reboots. The modem doesn't). Connecting directly to the modem may solve this problem; it did for me.

08-10-2008, 08:14

Quote:

Originally Posted by david_w2k

Hi all
Thought I'd jump on this thread because its the same issue I'm having

I have the NTL:100 Modem and I also reckon the reboots i'm getting are utorrent related. For instance, I am currently working from home VPN'ed in, working completely fine... However, I can guarentee that when my brother gets home and switches his computer on it will start rebooting as he uses but torrent...

Any opinions on whether this is a modem fault or a limitation of this modem model?

That is a very old modem and more likely it just requires replacing ring and explain your issue they should replace it for you.

Feenix · 08-10-2008, 08:31

It's probably the torrent software flooding the SACMs connection. Try reducing the number of connections that your torrent software is able to make in/out.