18-07-2008, 09:55
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#1
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cf.member
Join Date: Jul 2008
Posts: 3
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Boundless incompetence
Does VM's incompetence know no bounds? Having been with VM/BY/Telewest/United Artists for many a yonk I finally got hacked off with them enough to leave for BT/BeThere. My last day of internet provision was last Thursday. On Saturday email would not authorise, but the cable modem was still working. Today, a whole week after my service finished, I can still connect to the VM news servers from BeThere using my old VM identity. Oh! the fun I could have (but won't). I have not tried the CM (it's switched off), but I wouldn't be surprised if it still worked.
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18-07-2008, 10:00
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#2
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,552
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Re: Boundless incompetence
Quote:
Originally Posted by ex-VM customer
Does VM's incompetence know no bounds? Having been with VM/BY/Telewest/United Artists for many a yonk I finally got hacked off with them enough to leave for BT/BeThere. My last day of internet provision was last Thursday. On Saturday email would not authorise, but the cable modem was still working. Today, a whole week after my service finished, I can still connect to the VM news servers from BeThere using my old VM identity. Oh! the fun I could have (but won't). I have not tried the CM (it's switched off), but I wouldn't be surprised if it still worked.
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If it bothers you that that much ring up and tell them to nuke your email account.
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The problem with troubleshooting is that trouble shoots back! 
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18-07-2008, 10:05
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#3
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cf.member
Join Date: Jul 2008
Posts: 3
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Re: Boundless incompetence
It doesn't bother me in the slightest, but it ought to bother them. I could spread my old VM credentials around for anyone to use their news servers since I am no longer under any contractual obligation to keep them to myself. I'm not going to waste my time and money phoning them up to give them a clue.
Last edited by ex-VM customer; 18-07-2008 at 10:18.
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18-07-2008, 10:15
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#4
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Guest
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Re: Boundless incompetence
Lol I have just left BT Broadband and have the same issue with them. Taking the same attitude to it really although I have tried once giving them my details and what needs to be done, no joy so far I can still log on, why should we bother helping to clean up after their own mess when they cant be bothered to respond to us.
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18-07-2008, 11:08
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#5
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cf.addict
Join Date: Sep 2004
Services: XL Broadband, Phone
Posts: 114
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Re: Boundless incompetence
I've seen this with every ISP account I've ever known cancelled (so not VM).
This always used to be the case with BT dialup accounts too.
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18-07-2008, 11:36
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#6
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Cable Forum Team
Join Date: Jun 2003
Location: It's Lahndun, Innit?
Age: 37
Services: Virgin for TV, BT for phone and Be* for Broadband.
Posts: 17,234
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Re: Boundless incompetence
Quote:
Originally Posted by ex-VM customer
It doesn't bother me in the slightest, but it ought to bother them. I could spread my old VM credentials around for anyone to use their news servers since I am no longer under any contractual obligation to keep them to myself. I'm not going to waste my time and money phoning them up to give them a clue.
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Bearing in mind the state of VM's news servers, that might be a good way to lose friends..
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19-07-2008, 21:09
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#7
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cf.addict
Join Date: Nov 2007
Posts: 149
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Re: Boundless incompetence
So, you're still able to access the VM News Servers from a non-VM connection?
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19-07-2008, 21:32
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#8
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cf.geek
Join Date: Jan 2004
Location: Hertfordshire
Age: 35
Services: 20MB Broadband/VM XL
Posts: 726
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Re: Boundless incompetence
Quote:
Originally Posted by Jelly
So, you're still able to access the VM News Servers from a non-VM connection?
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No that wouldnt work, VM only.
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‘640K ought to be enough for anybody.’
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19-07-2008, 21:56
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#9
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cf.member
Join Date: Jul 2008
Posts: 3
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Re: Boundless incompetence
Quote:
Originally Posted by Rik
No that wouldnt work, VM only.
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Yes, it works perfectly well. All you have to do, at least with OE, is to check the "this server requires me to log on" box and enter your (old) username and password.
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19-07-2008, 22:11
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#10
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cf.addict
Join Date: Jul 2008
Posts: 146
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Re: Boundless incompetence
Quote:
Originally Posted by Rik
No that wouldnt work, VM only.
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I can still access VM newsgroups....
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20-07-2008, 10:35
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#11
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cf.member
Join Date: Mar 2008
Posts: 9
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Re: Boundless incompetence
I was one of the first people in the country to get ADSL on the beta trial. Left after a year to another ISP. My @btinternet.com email address was forwarded to my own domain.
To this date the vast majority of spam I get is that forwarded from the btinternet domain. I can't login to delete it, but they still forward it. That's, like, 5 years ago?
I don't think there's an ISP anywhere that has properly integrated account management.
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20-07-2008, 16:06
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#12
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cf.addict
Join Date: Nov 2007
Posts: 149
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Re: Boundless incompetence
Do binary downloads work? :3
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