2 MB BB Price

[Darrenp]

I currently pay £18 pm for my 2 MB BB, and I have a £11 pm phone line.

How come after 12 months on http://allyours.virginmedia.com/html...et/mother.html the price increases from £4.50 to £9 pm which is still half of what I'm paying.

I've just also noticed this http://allyours.virginmedia.com/webs...duct.do?id=227 that shows 2MB BB is £17 pm.

How come existing long term customers end up paying more?

[BenMcr]

2Mb Broadband is £18 on it's own. It is £17 when you are on e-billing for which you get a £1 discount

The £9 price works out as £18 broadband, £11 phone line, -£8 because you have the two and -£1 for e-billing, making it £20. As the standard phone line rental is £11, take that away from £20 you get £9.

Im sure if you speak to Customer Relations on 150 option 2 option 2 they will give you the broadband and phone for the £20 package (when on e-billing and D/D). It will be a new 12 month contract

[Darrenp]

No they wont give me a 2 for £20 bundle because I also have the (free) M TV package.

I was thinking I may as well pay the extra £1 and go for the 3 for £30 and get a few more TV channels but that deal seems to now only be "new customers only"

http://allyours.virginmedia.com/webs...ct.do?id=11039

[BenMcr]

If you speak to customer relations they will give you either of the two bundles you have mentioned. Either option is a new 12 month contract

Originally Posted by BenMcr

If you speak to customer relations they will give you either of the two bundles you have mentioned. Either option is a new 12 month contract

Relations arent there just to give new deals ben

Originally Posted by darthlinux

Relations arent there just to give new deals ben

And in the case of nottingham, retentions will NOT give you those deals or anything "great" of a deal, anymore.

Not allowed to.

[BenMcr]

I know that they don't give deals out at random. But as the OP is not in contract and is more that likely going to get a better deal from Sky if Virgin can't come up with something decent, That is what Customer Relations are there for.

Customer Care can't do anything apart from put them on a package which is about £44.

[HSp8]

Originally Posted by BenMcr

The £9 price works out as £18 broadband, £11 phone line, -£8 because you have the two and -£1 for e-billing, making it £20. As the standard phone line rental is £11, take that away from £20 you get £9.

do you only need to have 2 of their services to get the £ 8 discount?

I've got tv/bb/phone and would gladly get rid of tv but thought that I'd lose the £ 8 discount.

[BenMcr]

The TV M is not needed to get the discount. It does count as part of any minimum term, so say Sales gave you the 3 for £20 in January, even though the TV M is no extra, you can't remove it till Jan 09