Who actually gets a good broadband service?....Because I do!

aseriouscat · 08-07-2008, 19:03

I have had Virgin/NTL cable for over 8 years and have always got a good service!

Speed tests from gamefiles, microsoft, nettest.virginm.net, and others are all saying 1.8/9Mb.

Not only that but I get about 4.3Mb for the first 10MB.

Am I alone?

sstainer · 08-07-2008, 19:11

downloaded the test 100mb file managed it in under 1 minute at about 1500kbps speed Not too bad
speedtest says this
Overall Average Speed = approx 15214 Kbps, 14.86 Mbps
and http://www.speedtest.bbmax.co.uk/res...7526&v=4616266

so in all yeah i am happy

dodgydave · 08-07-2008, 19:12

I've had NTL/VM BB for almost 5 years now and found it to be generally reliable and much more often than not i get the full speed. Sometimes during STM hours the service drags its feet a bit but i find it generally to be a good, reliable service.

aseriouscat · 08-07-2008, 19:22

sounds good, but Simon do you get better speeds at other times of the day because if your on 20Mb you should be able to hit 19Mb at times.

nathkrul · 08-07-2008, 19:37

Mines spot on, this month its only been down 5 times and that includes TV and broadband

Colin

Oh I am on 20mb..

sstainer · 08-07-2008, 19:44

Quote:

Originally Posted by aseriouscat

sounds good, but Simon do you get better speeds at other times of the day because if your on 20Mb you should be able to hit 19Mb at times.

yeah i touched close to 20mb earlyer on this morning 10am sort of time, the bbmax speedtest site said then about i passed the 20000kbps mark so i was happy the upload could be better but i wont complain [yet] lol

in all i'd give it 9/10

ultimate · 08-07-2008, 19:51

Day time no problem, 18-19mb. 7pm to 10pm lucky to get 4mb. So mixed feeling about VM BB.

jcw00 · 08-07-2008, 19:59

Always get excellent service day or night from VM, I would never move to ADSL.

08-07-2008, 20:18

I have been a customer for around 14 years through different guises and never had any major problems with them.

If I have a fault which is rare its dealt with quickly and competantly.

**Paul M** · 08-07-2008, 20:34

Quote:

Originally Posted by aseriouscat

Am I alone?

Nope.

homealone · 08-07-2008, 22:18

Our area was cabled by 'Diamond Media', my internal faceplates & external swept T cover still have the logo.

It seems they did a good job - we started with a phone line, analogue TV & dial-up internet with the new Ntl & it did what it said on the tin.

We now still have the same cables as per the original installation & we still have the phone line.

The change has been to digital tv & broadband internet - and my personal experience as a user of XL on both, including the V+ box, has been very favourable, so far.

Ok hiccups have occurred from time to time, the stm regimen isn't ideal, etc, but I feel generally ok about getting a much better service than I originally started with

tubbles · 08-07-2008, 23:27

I get 4mb bb through the set top box, i am waiting for my free upgrade which i believe will not do full speed thru the stb but if it gets me to 6-8mb that'll do me. It is a pain the way it is connected because if the light on the stb flashes downstairs i need to reboot the box to get internet back on. All in all i have been very happy with ntl/vm

Whether greed will get the better of me when i should be getting 10mb i'll have to wait and see. I only really surf and play one game online (counterstrike source) ping is usually in the low teens so great, but, this may change when all local upgrades go thru.

TV is a different question, not happy about not getting 'Red button' or TEXT but this is an internet question so, yes very pleased.

i-Set · 08-07-2008, 23:51

ive been with Virgin Media for over a year now, just into a 12 month contract and i couldnt be any more happier...memories with aol, bt and tiscali were horrific. Service is always stable and never loses connection apart from once every blue moon. But having said that I disagree with the new daytime stm policy and I dont like the fact that on 20mb we have a crap 756kb upload speed

apart from that its all milk man...drink it lol

thebarron · 09-07-2008, 00:57

No complaints here. Been with VM for almost a year, started with 4mb now upgraded to 10mb free - Wish for a faster upload speed as do a lot of FTP updates to various websites. Never had any downtime so never had to call support. So far so good.

boroboi · 09-07-2008, 01:06

Been absolutely brilliant, been with NTL/Virgin since 2001 ish and i think ive had a loss of service about 4 times and always get full speed (apart from STM of course)