Who actually gets a good broadband service?....Because I do! - Page 3

broadbandbug · 10-07-2008, 10:22

Quote:

Originally Posted by tubbles

I get 4mb bb through the set top box, i am waiting for my free upgrade which i believe will not do full speed thru the stb but if it gets me to 6-8mb that'll do me. It is a pain the way it is connected because if the light on the stb flashes downstairs i need to reboot the box to get internet back on. All in all i have been very happy with ntl/vm

Whether greed will get the better of me when i should be getting 10mb i'll have to wait and see. I only really surf and play one game online (counterstrike source) ping is usually in the low teens so great, but, this may change when all local upgrades go thru.

TV is a different question, not happy about not getting 'Red button' or TEXT but this is an internet question so, yes very pleased.

When the 10Mb/s upgrade takes place you can ask for a Stand Alone Cable Modem you know.. It will sort you out no end

zac naloen · 10-07-2008, 11:42

My internet service is perfect.

If I go onto the news group I consistently get my full speed of 20mb.

The speedtest sites always say it's much slower than that. So I can see why some people can think they aren't getting the service they pay for, even if they are. (I accept some people are subject to over crowding in their area though)

BuckleZ · 10-07-2008, 11:58

Just got installed:

Download Speed: 19855 kbps (2481.9 KB/sec ) Upload Speed: 657 kbps (82.1 KB/sec )

All is looking sweet

Rik · 10-07-2008, 12:59

My service is amazing when its not throttled, which isnt very often unfortunately these days

Haggis23 · 10-07-2008, 13:35

Quote:

Originally Posted by aseriouscat

I have had Virgin/NTL cable for over 8 years and have always got a good service!

Speed tests from gamefiles, microsoft, nettest.virginm.net, and others are all saying 1.8/9Mb.

Not only that but I get about 4.3Mb for the first 10MB.

Am I alone?

Well im on wireless so obviously i'm not running at full speed.

But last time i was direct up to my modem i got just under 19mb which i was chuffed with tbh...epecially seeing as it only costs me staff rate (Â£1.50)

i-Set · 10-07-2008, 16:00

Quote:

Originally Posted by Haggis23

Well im on wireless so obviously i'm not running at full speed.

But last time i was direct up to my modem i got just under 19mb which i was chuffed with tbh...epecially seeing as it only costs me staff rate (Â£1.50)

what so your paying Â£1.50 for 20mb bb speeds and virgin media staff get this too do they...?

Haggis23 · 10-07-2008, 17:14

Quote:

Originally Posted by i-Set

what so your paying Â£1.50 for 20mb bb speeds and virgin media staff get this too do they...?

Yea the current staff deal is:

TVXL: Â£6.50
Telco XL:Â£2.00
BBI XL: Â£1.50

Â£10 overall....then pretty much everything else is standard retail cost.

Unless you're on the oldoldold staff deal...thats a bit more but they get sports/movies free...i joined too late to get that! Gutted! lol

Sirpingalot · 10-07-2008, 17:22

Up until about a week ago, I would've been able to say the same.

Now though, it's quite a different story, and I think it might something to do with the new bandwidth useage rules.

Nicosia · 10-07-2008, 17:47

Quote:

Originally Posted by aseriouscat

I have had Virgin/NTL cable for over 8 years and have always got a good service!

Speed tests from gamefiles, microsoft, nettest.virginm.net, and others are all saying 1.8/9Mb.

Not only that but I get about 4.3Mb for the first 10MB.

Am I alone?

good to see there are others out there with a great service, i to was with ntl since they offered only 512kb and was always on the highest available package and now 20mbit with vm as they are called now, perfect internet connection never any problems always full speed which they are able to deliver. never need to ring Tech support either..

now they just need to get rid of the capping and they would be 100% perfect isp

Haggis23 · 10-07-2008, 17:57

Quote:

Originally Posted by Nicosia

which they are able to deliver. never need to ring Tech support either..

now they just need to get rid of the capping and they would be 100% perfect isp

hi are you being capped or just traffic managed?

Im pretty sure VM don't cap unless you are on the old old old capped braodband that costs Â£10 per month.

Nicosia · 10-07-2008, 18:03

well they put me to 5mbit whatever u wanna call it capping or traffic managed

Haggis23 · 10-07-2008, 18:21

Quote:

Originally Posted by Nicosia

well they put me to 5mbit whatever u wanna call it capping or traffic managed

Ooo yea traffic management is here to stay im afraid!
Sorry!

10-07-2008, 18:22

Are you getting those speeds anytime of the day?

alferret · 10-07-2008, 18:25

I have been using Diamond\NTL\VM cable for over 8 years. The service during this time has been exceptional, I have always got the speeds advertised the phone has always worked had one incident when an install didnt go right with STB and had no tv for 3 weeks I get what I pay for and I totally agree with STM.

All in all VM in all its guises has given me excellent service at a great price.

I dont work for VM.

MacNala · 10-07-2008, 18:27

I have been with NTL/Virgin for so long I forget when I started. I have found them to be reliable, and with the upgrades first to 4Mb and now 10Mb surprisingly good value. I don't really need 10Mb but it comes in handy at times. A number of outages but always explicable and rectified promptly. Don't get anywhere near the STM limits so it would seem to be affecting the "hogs" only.