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Can anyone explain this
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Old 29-06-2008, 22:53   #1
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Can anyone explain this

Well due to poor connection, I got rid of 20MB and went to 4MB. More reliable at the minute, just looking at my speed now:



Can anyone explain this?
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Old 29-06-2008, 22:54   #2
 
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Re: Can anyone explain this..

Has your UBR being upgraded to 10 yet?
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Old 29-06-2008, 22:57   #3
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Re: Can anyone explain this..

Nope.. still waiting according to VM
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Old 29-06-2008, 23:42   #4
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Re: Can anyone explain this..

that looks like 20mb speeds ?
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Old 29-06-2008, 23:45   #5
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Re: Can anyone explain this..

Are you sure they've actually downgraded you.
Check your modem config (http://192.168.100.1/)
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Old 29-06-2008, 23:53   #6
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Re: Can anyone explain this..

ame
WebSTAR EPC2100R2

Modem Serial Number
212322512

Cable Modem MAC Address
[Moderator Edit]

Hardware Version
2.1

Software Version
v2.0.2r1256-060303

Receive Power Level
6.2 dBmV

Transmit Power Level
44.5 dBmV

Cable Modem Status
Operational

Downstream Status
Operational

Channel ID
5

Downstream Frequency
339000000 Hz

Modulation
256QAM

Bit Rate
20480000 bits/sec

Power Level
6.1 dBmV

Signal to Noise Ratio
35.9 dB

Upstream Channel
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.

Upstream Status
Operational

Channel ID
1

Upstream Frequency
18800000 Hz

Modulation
QPSK

Bit Rate
768000 bits/sec

Power Level
44.5 dBmV



[Moderator Edit (Rob M): Never a good idea to post your MAC address in a public forum]
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Last edited by Rob M; 30-06-2008 at 06:33.
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Old 30-06-2008, 01:18   #7
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Re: Can anyone explain this..

Quote:
Originally Posted by sstainer View Post
that looks like 20mb speeds ?
Agreed, that upload is way over the 10mb threshold.
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Old 30-06-2008, 04:46   #8
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Re: Can anyone explain this

Virgin Media actually giving you more than you should have, rather than robbing you of what you are entitled to. Makes a pleasant change. :p
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Old 30-06-2008, 06:42   #9
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Re: Can anyone explain this

Well looking at your modem config, you are still on the 20mb xl package!
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Old 30-06-2008, 07:19   #10
 
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Re: Can anyone explain this..

Quote:
Originally Posted by webcrawler2050 View Post
Bit Rate
20480000 bits/sec

Bit Rate
768000 bits/sec
Yep that's 20mb up and down rates

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Old 30-06-2008, 07:48   #11
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Re: Can anyone explain this

Quote:
Originally Posted by webcrawler2050 View Post
Well due to poor connection, I got rid of 20MB and went to 4MB. More reliable at the minute, just looking at my speed now:



Can anyone explain this?
How did you request the downgrade,,,by phone or web ?
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Old 30-06-2008, 22:43   #12
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Re: Can anyone explain this

Hello,

It was through retentions. Ah well, looks like finally I got something..

Just have to keep stum now.
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