Odd problem at 1am, every day.
26-06-2008, 01:18
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#1
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cf.member
Join Date: Jan 2008
Posts: 34
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Odd problem at 1am, every day.
The past 3 days, dead on the dot of 1am, my internet disappears. The cablemodem's "ready" light starts flashing very very rapidly. Rebooting the modem has no effect, as when it reboots, the ready light starts flashing very rapidly again.
Then at 1.15am, the ready light stops flashing, comes on solid, and my internet reappears.
Any ideas what is going on?
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26-06-2008, 01:21
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#2
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if dont know, google it.
Join Date: Aug 2006
Location: Central Poole
Age: 37
Services: VIP package
Posts: 504
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Re: Odd problem at 1am, every day.
thats a weird one use to know something similar with the STB back in days of the pace 1000, at that time it would freeze no response for about 5-10 minutes obviously not connected does the cable modem config page's give any clues
http://192.168.100.1/ (inside event log) root root etc
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Simon stainer
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26-06-2008, 02:04
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#3
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[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 30
Services: Virginmedia - XL:BB XL:TV M:Phone
Posts: 1,428
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Re: Odd problem at 1am, every day.
could their be maintenance occuring on your UBR?
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26-06-2008, 10:55
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#4
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,953
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Re: Odd problem at 1am, every day.
Quote:
Originally Posted by Milambar
The past 3 days, dead on the dot of 1am, my internet disappears. The cablemodem's "ready" light starts flashing very very rapidly. Rebooting the modem has no effect, as when it reboots, the ready light starts flashing very rapidly again.
Then at 1.15am, the ready light stops flashing, comes on solid, and my internet reappears.
Any ideas what is going on?
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Call Tech Support on 151 its free from a Virgin landline and explain what your problem is as the may be maintenance work on the network when it happens.
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__________________________________________________ _________________
The problem with troubleshooting is that trouble shoots back! 
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27-06-2008, 03:50
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#5
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cf.member
Join Date: Jan 2008
Posts: 34
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Re: Odd problem at 1am, every day.
Just an update. I stood around with my phone ready to play hell with someone the instant it went down tonight... And it stayed up, rock solid all day. I guess thats sods law.
To the previous person, theres nothing that looks odd to me in the modems logs. I already looked..
Ah well, as long as it stays up from now on, Im not gonna complain.
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27-06-2008, 11:13
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#6
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Happily insane
Join Date: Jun 2003
Location: Leeds
Age: 47
Services: Don't have a clue any more.
Posts: 6,999
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Re: Odd problem at 1am, every day.
My V+ box does it at the same time everyday, it just stops responding
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Learn from yesterday, live for today, hope for tomorrow
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27-06-2008, 11:52
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#7
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cf.member
Join Date: Jan 2006
Location: London
Posts: 48
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Re: Odd problem at 1am, every day.
I had the same problem for a few nights aweek or so ago. Cable TV would disappear too. It only lasts for 5-10 mins. Probably maintenance.
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