20Meg.. (every other day)
27-06-2008, 16:50
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#16
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Guest
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Re: 20Meg.. (every other day)
Quote:
Originally Posted by CDB
Where's this? link?
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have a read through this
http://www.virginmedia.com/customers...setting-up.php
having said that, the server seems to be playing up, atm
- but the group you want is
virginmedia.support.broadband.cable
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01-07-2008, 10:43
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#17
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Inactive
Join Date: Jun 2008
Posts: 7
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Re: 20Meg.. (every other day)
Quote:
Originally Posted by whydoIneedatech
WOW that is a bad one +26 and online, truly amazing
---------- Post added at 22:38 ---------- Previous post was at 22:34 ----------
Did they give reason for a 2 week delay at all because normally you would get the first available slot and 10/07 does not sound like the first available slot, I would ring up and ask for an earlier slot.
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Still no internet,
Not ideal when I work from home, so I am having to drive to my Office each day Greeeeeaat.
Has anyone used a Bidirectional Amplifier on their Coax Drop to get a better signal?
I think I might just do this to get me up and running quickly.
I would be interested in comments though.
I can't wait until BT put their hands in their pockets and roll out FTTh.
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01-07-2008, 18:04
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#18
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Inactive
Join Date: Jun 2008
Services: Virgin Media - Xl TV XL BB XL Phone and V+
Posts: 7
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Re: 20Meg.. (every other day)
Quote:
Originally Posted by whydoIneedatech
Your downstream power level is way, way, way off if it is at -22dBmV and you need a Tech visit to short out your connection, you will not get a lock with any modem at that level.
If they have not booked a Tech out yet then call them on 151 now!!
Thats the first I have seen that far out.
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With regards to this, what levels are good?
The reason I ask is my internet keeps dropping out, mainly from friday through tomonday morning. I have phoned VM and they keep telling me that its fine.
I am using a netgear wireless router which is recommended for VM who suggested that the router is at fault but i know that it is fine, and surely if it was the router it wouldnt just be at the weekends would it?
Any help with this would be greatly appreciated. 
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01-07-2008, 18:21
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#19
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: 20Meg.. (every other day)
Quote:
Originally Posted by BEASTLEYLIZARD
With regards to this, what levels are good?
The reason I ask is my internet keeps dropping out, mainly from friday through tomonday morning. I have phoned VM and they keep telling me that its fine.
I am using a netgear wireless router which is recommended for VM who suggested that the router is at fault but i know that it is fine, and surely if it was the router it wouldnt just be at the weekends would it?
Any help with this would be greatly appreciated.  
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Post what modem you have and your power levels from your config pages of your modem.
Open a browser and in the address bar put> 192.168.100.1 password and username are both root if required.
DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER
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01-07-2008, 18:27
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#20
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Inactive
Join Date: Jun 2008
Services: Virgin Media - Xl TV XL BB XL Phone and V+
Posts: 7
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Re: 20Meg.. (every other day)
Type : Ambit ETH/USB Combo Cable Modem (ntl 200)
Downstream Receive Power Level : 11.9 dBmV
Upstream Transmit Power Level : 43.50 dBmV
hope this is what you wanted.
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01-07-2008, 18:46
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#21
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: 20Meg.. (every other day)
Quote:
Originally Posted by BEASTLEYLIZARD
Type : Ambit ETH/USB Combo Cable Modem (ntl 200)
Downstream Receive Power Level : 11.9 dBmV
Upstream Transmit Power Level : 43.50 dBmV
hope this is what you wanted.
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The downstream which I have highlighted is a bit high and maybe reason enough to call Tech Support on 151 option 3 if it causing you any problems give them a ring and it is free from a Virgin landline.
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01-07-2008, 18:51
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#22
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Inactive
Join Date: Jun 2008
Services: Virgin Media - Xl TV XL BB XL Phone and V+
Posts: 7
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Re: 20Meg.. (every other day)
Ok, I will do.
Thanks for your help and I'll keep you posted on what they say.

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01-07-2008, 18:55
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#23
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: 20Meg.. (every other day)
Quote:
Originally Posted by BEASTLEYLIZARD
Ok, I will do.
Thanks for your help and I'll keep you posted on what they say.
 
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Always best to check
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12-07-2008, 14:36
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#24
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Inactive
Join Date: Jun 2008
Services: Virgin Media - Xl TV XL BB XL Phone and V+
Posts: 7
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Re: 20Meg.. (every other day)
Ihad my V+ installed yesterday and the engineer that came out said i deffinately need to get my modem changed because its a 200 and there is no way i am going to get anywhere near 20meg with it because it cant handle it. He tried to book another engineer to come out and swap but I've got to phone them, so thats what I'll be doing today.
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