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If I cancel my Virgin Cable BB, what happens to my email address?
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Old 18-06-2008, 13:13   #1
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If I cancel my Virgin Cable BB, what happens to my email address?

Hi,

I'm getting a bit annoyed with all the changes going on with Virgin broadband at the moment without any notification except on these forums. Therefore i'm thinking of leaving Virgin.

However, if I cancel, will the email address immediately be cut off? Some ISPs leave them active for a while, does Virgin?
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Old 18-06-2008, 13:16   #2
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

You will lose your e-mails after your last billing date has expired
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Old 18-06-2008, 14:28   #3
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

different providers may be all different but i left aol in march and i still send and receive my emails via them.I do keep expecting them to shut it down but as yet they havn't.
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Old 18-06-2008, 15:12   #4
 
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

I don't think that they would shut an AOL email address down, I used to have AOL and I still use that email address for AIM occasionally.
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Old 18-06-2008, 15:16   #5
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

I left Virgin when I moved house 18 months ago. My NTL email address was never disconnected, nor my wife's.

I've since returned to Virgin after another house move, but still use the original NTL email address...
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Old 18-06-2008, 15:25   #6
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

NTL may have been different from Telewest as I understand VM disconnect the email address when the account is disconnected
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Old 18-06-2008, 16:18   #7
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

Last time i fled the NTL nest i could no longer send and receive mails with my old NTL e-mail address.
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Old 18-06-2008, 16:51   #8
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

I thought that you couldn't access a VM email address from a non VM BB connection anyway.
So what would be the point? (and if you can't access it, it would die after 30 days anyway)
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Old 18-06-2008, 17:11   #9
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

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Originally Posted by v0id View Post
I thought that you couldn't access a VM email address from a non VM BB connection anyway.
So what would be the point? (and if you can't access it, it would die after 30 days anyway)
You can receive emails, just not send them. I wouldn't want to send, just see who's still emailing me on my old account.
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Old 18-06-2008, 17:16   #10
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

Even if the e-mail address do remain active after disconnection (which officially they shouldn't), no-one can guarantee how long they will stay on.
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Old 18-06-2008, 21:36   #11
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

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Originally Posted by v0id View Post
I thought that you couldn't access a VM email address from a non VM BB connection anyway.
So what would be the point? (and if you can't access it, it would die after 30 days anyway)
You can access any virgin email account anywhere in the world via Webmail if you remember your email address and password.

All existing virgin email addresses that people are still able to use even though they no longer customers should shortly over the next few months cease to exist due to the NTL billing migration, so if you presently use such an account do not be surprised when it stops working, I would advise to to change to Googlemail or similar now.
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Old 19-06-2008, 08:40   #12
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

good advise to change to Googlemail, first class.
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Old 19-06-2008, 09:15   #13
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

Quote:
Originally Posted by keef319 View Post
I left Virgin when I moved house 18 months ago. My NTL email address was never disconnected, nor my wife's.

I've since returned to Virgin after another house move, but still use the original NTL email address...
This will catch up at some point, mine lasted years after but it did get cut off.

Easiest solution to this is to use a none isp email address. Get yourself a domain name (cost £6.54 for 2 years) then find some cheap hosting £1-2 per month, as a side effect you will also get some fully functional web space.
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Old 22-06-2008, 20:00   #14
 
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

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Originally Posted by r00t View Post
You will lose your e-mails after your last billing date has expired
That's what you know. But this isn't always the case, as we already know.
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Old 22-06-2008, 20:05   #15
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Re: If I cancel my Virgin Cable BB, what happens to my email address?

Get a free Gmail account, then you can send and receive email with any ISP, with or without using Outlook Express or Live Mail.
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