retentions current number?

[watzizname]

Originally Posted by Rik

Why do you have to sit up?
Can you not queue downloads up on your BT client or Usenet client in advance? and leave it running overnight, or are you one of these people that are soo worried about the cost of a PC would make on your energy bill, or even worse are you scared it might suddenly burst into flames overnight

So im afraid your argument is flawed.

Of course not everyone uses newsgroups or even knows how to, a lot of folk download from freehost (like Megaupload for example) where unless you're a premium member, you do have to be there to type in the required code for just a single download.. forget queuing

And for the record, i've hit the STM limits, many times using these kinds of services & i'm certainly not a heavy downloader.

From what i understand, STM doesn't really bother light users, as they'll not hit the limits anyway, and it wont bother heavy users too much, as they'll schedule their downloads for later.

Those it hits the most, are the average users, they don't download much, but they are likely to use the connection they're paying good money to use, at a time they're most likely to be penalised for using it, as in when they're not at work or in bed asleep.

Moving to another isp that has no STM & a download limit that the average user has no interest in hitting & available when they want to use it, if they can get the speed, i say best of luck

[Rik]

Good points mentioned here, i was looking at it selfishly as im a geek and queue up downloads and download when im at work or asleep.

Looking at the average Joe bloggs user that comes home and then gets stuck in downloading whatever, i can understand the frustration.

The question is are the levels you can download before being STM'ed fair? Some people would say yes, a lot of people would say no.

I must admit BE does sound very very tempting, and if only I had it available here I would give it a test drive, but I cant see how BE can sustain a completely unlimited service for much longer what with the amount of users that are migrating to them from VM, somethings gotta give imo.

[burningfeetman]

I contacted BE* recently (6th July) to enquire about their service, i got the following reply...

Dear <name>,

Thank you for contacting us.

I would like to inform you that the Be Pro package is true 24/7 unlimited for uploading and downloading, we keep the contention ratio 1:1 and that will help you having no up/download caps per month at all.
We don't have any plans to use Phorm on our network. In order to check what will be the speed for you we need your BT telephone number.

If you have any additional questions feel free to contact us on our toll free hotline: 0808 234 8566 or write us an e-mail.

Kind Regards
Be*Team



As i have that in an email now, i would be happy to subscribe to their network, if they alter any part that changes what i asked them about directly i will cancel my subscription with them. Im going to give retentions a ring first though, see if there is anything they can do, because once i phone up to cancel, i will already have everything else in the pipeline.

Happy surfing

BFM

[Zhadnost]

I have been very happy with Be (only a couple of cut-offs with them which is already considerably fewer than any other ADSL provider I've used).

Any contact with their support staff has been very promising too.

I think it's only fair to note that afaik, VM don't have any plans (yet) to use phorm, they are merely examining the prospect.

It may be worth trying to find out how well provisioned your exchange is for Be. When I originally signed up, bandwidth was sketchy at best (until they performed an upgrade to the exchange a couple of weeks later, and then another one a month later).

[Druchii]

Originally Posted by burningfeetman

I contacted BE* recently (6th July) to enquire about their service, i got the following reply...

Dear <name>,

Thank you for contacting us.

I would like to inform you that the Be Pro package is true 24/7 unlimited for uploading and downloading, we keep the contention ratio 1:1 and that will help you having no up/download caps per month at all.
We don't have any plans to use Phorm on our network. In order to check what will be the speed for you we need your BT telephone number.

If you have any additional questions feel free to contact us on our toll free hotline: 0808 234 8566 or write us an e-mail.

Kind Regards
Be*Team



As i have that in an email now, i would be happy to subscribe to their network, if they alter any part that changes what i asked them about directly i will cancel my subscription with them. Im going to give retentions a ring first though, see if there is anything they can do, because once i phone up to cancel, i will already have everything else in the pipeline.

Happy surfing

BFM

It's actually about 25:1 at the least.

That's like giving you a leased line mate, it doesn't happen

[Zhadnost]

Originally Posted by Druchii

It's actually about 25:1 at the least.

That's like giving you a leased line mate, it doesn't happen

According to their FAQ at https://www.bethere.co.uk/technicalFAQ.do on the question "Will I Really Get 24 megs?".

"We continually monitor, develop and improve our network to reflect customer numbers and usage, and our network design and policy of non-contention means that we offer the maximum achievable throughput on your line"

The weirder thing is that you appear to be only 1 hop away from a links router.

It's not really like having a leased line, it's not as costly to run, or reliable, and there isn't the same SLA.

[burningfeetman]

Yeah i figured that 1:1 was a bit strange, but i appreciated the non-generic response to all my questions. They replied quickly and politely and have answered enough for me to be satisfied with.

BFM