Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Slow internet, intermittent problem? Can't get help!?


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Services

Slow internet, intermittent problem? Can't get help!?
Reply
 
Thread Tools
Old 13-05-2008, 23:14   #16
cf.member
 
Join Date: May 2008
Posts: 19
sam-1990 is an unknown quantity at this point
Re: Slow internet, intermittent problem? Can't get help!?

set it to 20000 had to take it down from 25000, dont know if that makes a difference.


Im using safari at the moment and loving it, ive experimited with all the browsers, and safari is by far my favorite!

Last edited by sam-1990; 13-05-2008 at 23:17.
sam-1990 is offline   Reply With Quote
Old 13-05-2008, 23:18   #17
Tech Support
 
whydoIneedatech's Avatar
 
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,187
whydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond repute
Re: Slow internet, intermittent problem? Can't get help!?

Quote:
Originally Posted by sam-1990 View Post
set it to 20000 had to take it down from 2500, dont know if that makes a difference.


Im using safari at the moment and loving it, ive experimited with all the browsers, and safari is by far my favorite!
Put the slider right over to the right and have a play round with the settings.

I have Firefox, Firefox 3b5,Safari,Opera and IE8 on my PC just to get an idea of how each works, plus Outlook Express , Outlook and Thunderbird all fully setup.

I get bored!!
__________________
The problem with troubleshooting is that trouble shoots back!
whydoIneedatech is offline   Reply With Quote
Old 13-05-2008, 23:19   #18
Rob
Cable Forum Team
 
Rob's Avatar
 
Join Date: Jun 2003
Age: 44
Posts: 11,412
Rob has a pair of shiny starsRob has a pair of shiny stars
Rob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny starsRob has a pair of shiny stars
Re: Slow internet, intermittent problem? Can't get help!?

Quote:
Originally Posted by sam-1990 View Post
well whatever happened it wasn't any thanks to those stupid customer service idiots!
Of course making a generalised insult like that is really going to win friends, given that some of those customer service people do post here
__________________
The NTHWgaming PC & XBox Clan! ~ Call of Duty Gameservers and More!

Help Cable Forum's MiniCity grow:
Population|Industry|Transport|Security|Environment|Business
Rob is offline   Reply With Quote
Old 13-05-2008, 23:20   #19
cf.member
 
Join Date: Mar 2007
Location: Poole, Dorset
Age: 35
Services: Ex-NTL: Phone M, TV XL (V+), Broadband L. Vista Ultimate on laptop.
Posts: 82
charlieannear is an unknown quantity at this point
Re: Slow internet, intermittent problem? Can't get help!?

You sound like you've had EXACTLY the same experience that I've had!

I'm on Vista and netstat showed lots going on too, but I am convinced no spyware on my laptop. Traceroute gave lots of asterisks and timeouts, it would take multiple refreshes to load a webpage and downloading anythin was out of the question.

My connection has been deteriorating since about May 1st, very unstable, with download speeds getting as low as bytes per second, before it actually ground to a total stop on Sunday afternoon with modem ethernet light gone off.
Unplugged modem and left it off for two days and now it's miraculously working perfectly...

Can this be a concidence?
charlieannear is offline   Reply With Quote
Old 13-05-2008, 23:23   #20
Tech Support
 
whydoIneedatech's Avatar
 
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,187
whydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond repute
Re: Slow internet, intermittent problem? Can't get help!?

Quote:
Originally Posted by Rob View Post
Of course making a generalised insult like that is really going to win friends, given that some of those customer service people do post here
Well he has been talking to a Telewest Tech and I did not take offence,I would rather help someone.

Oh and charliannear it is a coincidence as you are both on completely different Networks.
__________________
The problem with troubleshooting is that trouble shoots back!

Last edited by whydoIneedatech; 13-05-2008 at 23:26.
whydoIneedatech is offline   Reply With Quote
Old 15-05-2008, 07:15   #21
cf.member
 
Join Date: May 2008
Posts: 4
maiadestinee is an unknown quantity at this point
Re: Slow internet, intermittent problem? Can't get help!?

Install a proper anti virus .Some times ,It makes to reduce the speed of the

internet and also clear the temporary file from your person computer and install

proper firefox..
__________________
australia visa
maiadestinee is offline   Reply With Quote
Old 15-05-2008, 07:24   #22
Tech Support
 
whydoIneedatech's Avatar
 
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,187
whydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond reputewhydoIneedatech has a reputation beyond repute
Re: Slow internet, intermittent problem? Can't get help!?

Quote:
Originally Posted by maiadestinee View Post
Install a proper anti virus .Some times ,It makes to reduce the speed of the

internet and also clear the temporary file from your person computer and install

proper firefox..
Proper Firefox?
__________________
The problem with troubleshooting is that trouble shoots back!
whydoIneedatech is offline   Reply With Quote
Old 15-05-2008, 08:04   #23
cf.member
 
Join Date: Mar 2007
Location: Poole, Dorset
Age: 35
Services: Ex-NTL: Phone M, TV XL (V+), Broadband L. Vista Ultimate on laptop.
Posts: 82
charlieannear is an unknown quantity at this point
Re: Slow internet, intermittent problem? Can't get help!?

There's nothing wrong with the internet security package I've got installed- my laptop is clean.
And it's up to me which browser I use.

Thanks for your suggestions though.

When I'm connected to a decent internet connection, everything is working as it should.
When I'm connected to my modem things aren't as rosey.
When my modem has been on for a while, my speeds continually deteriorate to the point where it is unuseable. I left it off for two days and when I turned it back on it was perfect. 24 hours later it is on the decline again (although marginally faster this morning than it was last night, but that's probably because less people are online).

Sorry to hijack!
charlieannear is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


All times are GMT +1. The time now is 23:22.


Links
Google
 
Web www.cableforum.co.uk


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.1.0
Copyright © 2003 - 2008, Cable Forum.
(s204569790.onlinehome.info)