Stoke on Trent down AGAIN
10-05-2008, 13:51
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#1
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cf.member
Join Date: Feb 2005
Location: Stoke on Trent
Services: XL BB, XL PHONE, XL TV, V+
Posts: 45
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Stoke on Trent down AGAIN
For the second time this week Stoke on Trent postcodes are experiencing a loss of broadband and digital tv services.
The sync light on my CM seems to be always flashing recently and Stoke is getting worse and worse. Several engineers have told me that quite a few of the highly populated area's in Stoke have major problems with over subscription especially ST6 and area's around Staffordshire University.
Any others on here in Stoke fed up of this sh*t?
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10-05-2008, 15:09
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#2
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cf.addict
Join Date: Aug 2007
Posts: 146
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Re: Stoke on Trent down AGAIN
Quote:
Originally Posted by Stokerockscene
For the second time this week Stoke on Trent postcodes are experiencing a loss of broadband and digital tv services.
The sync light on my CM seems to be always flashing recently and Stoke is getting worse and worse. Several engineers have told me that quite a few of the highly populated area's in Stoke have major problems with over subscription especially ST6 and area's around Staffordshire University.
Any others on here in Stoke fed up of this sh*t?
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It is probably because Stoke is full of cloners  |
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10-05-2008, 17:50
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#3
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cf.addict
Join Date: Jun 2006
Location: Stoke On Trent (ST6)
Services: VM 4MB SACM 255
Posts: 116
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Re: Stoke on Trent down AGAIN
No problems here at all in my area of ST6. Connection has been rock solid for months.
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10-05-2008, 19:15
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#4
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cf.member
Join Date: Apr 2005
Location: Stoke-on-Trent
Services: Sky HD, Sky+, Virgin BB L, PS3
Posts: 6
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Re: Stoke on Trent down AGAIN
Mine went down in Tunstall at around 10.30am. There was nothing on the status line about this area so I rang the 0906 number and an engineer visit was booked as there was supposedly no outage around here.
At around 1.45pm I checked my modem and I was back on and was in the middle of replying to this when it went off again. I rang the status line again and it was saying there were problems in the ST1 & ST6 areas.
I've just got back on.
Gotta cancel the appointment now.
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12-05-2008, 08:29
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#5
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cf.member
Join Date: Feb 2005
Location: Stoke on Trent
Services: XL BB, XL PHONE, XL TV, V+
Posts: 45
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Re: Stoke on Trent down AGAIN
Sync light on my modem is still flashing ffs, and if i unplug the coax cable from my modem it turns everything off - tv upstairs and downstairs........is this supposed to happen?
Got an engineer coming tomorrow morning, modem is probably dead.
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12-05-2008, 16:53
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#6
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cf.member
Join Date: Feb 2005
Location: Stoke on Trent
Services: XL BB, XL PHONE, XL TV, V+
Posts: 45
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Re: Stoke on Trent down AGAIN
Engineer is booked for 8-12AM tomorrow, but i've fixed it myself due to being fed up of waiting.
The splitter that splits the input coax between my CM250 and the Samsung STB is broke.
If i do direct input from the wall into my modem it works, plug the coax from the splitter into the modem and bah....sync light goes nuts.
So this means i cannot watch tv and use the net at the same time, will mr engineer have a new splitter for me?
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12-05-2008, 17:10
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#7
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,099
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Re: Stoke on Trent down AGAIN
Quote:
Originally Posted by Stokerockscene
Engineer is booked for 8-12AM tomorrow, but i've fixed it myself due to being fed up of waiting.
The splitter that splits the input coax between my CM250 and the Samsung STB is broke.
If i do direct input from the wall into my modem it works, plug the coax from the splitter into the modem and bah....sync light goes nuts.
So this means i cannot watch tv and use the net at the same time, will mr engineer have a new splitter for me?
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Yes that is something engineers carry as standard.
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The problem with troubleshooting is that trouble shoots back!
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