Virgin Media - Two Cable Modem's
06-05-2008, 22:27
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#1
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cf.member
Join Date: May 2008
Posts: 3
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Virgin Media - Two Cable Modem's
Hi,
I live with my flatmate. He has a connection with Virgin. I'd like to get another connection (I think we need another cable modem)
At the moment we share the connection through a router and although we could just up the connection we both like to hammer the connection and we'd both like it to be seperate.
I know it's possible to get another modem/connection but I don't know how much longer I'll be at this address so is there a minimum contract time for the 2nd modem?
Thanks for reading.
Scotti
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06-05-2008, 22:32
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#2
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 911
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by Scottie
Hi,
I live with my flatmate. He has a connection with Virgin. I'd like to get another connection (I think we need another cable modem)
At the moment we share the connection through a router and although we could just up the connection we both like to hammer the connection and we'd both like it to be seperate.
I know it's possible to get another modem/connection but I don't know how much longer I'll be at this address so is there a minimum contract time for the 2nd modem?
Thanks for reading.
Scotti
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Usually only one modem per property as they would require separate cables, two modems may be available as a separate business line.
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The problem with troubleshooting is that trouble shoots back!
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06-05-2008, 23:10
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#3
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cf.phorm-hater
Join Date: Mar 2008
Location: Stazi Republic of Phormistan
Posts: 329
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by Scottie
Hi,
I live with my flatmate. He has a connection with Virgin. I'd like to get another connection (I think we need another cable modem)
At the moment we share the connection through a router and although we could just up the connection we both like to hammer the connection and we'd both like it to be seperate.
I know it's possible to get another modem/connection but I don't know how much longer I'll be at this address so is there a minimum contract time for the 2nd modem?
Thanks for reading.
Scotti
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I believe you may be able to get your own connection and your own modem if you are living in a different room in the shared house but it would need to be an account in your own name. Not 100% sure but I think I have seen it mentioned before that it is possible.
As per the contract unfortunately at a guess you would have to sign the standard 12 month contract.
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06-05-2008, 23:19
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#4
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cf.mega poster
Join Date: Nov 2006
Location: Manchester
Services: Sky HD
bethere Broadband
Posts: 1,328
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Re: Virgin Media - Two Cable Modem's
The address would also have to be specifically set up to allow multiple accounts.
If it isn't already set up that way it is unlikely Virgin will now do it.
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07-05-2008, 01:34
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#5
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cf.member
Join Date: May 2007
Location: Farnborough, Hampshire
Services: BB L package
Posts: 52
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Re: Virgin Media - Two Cable Modem's
There is no problem having two accounts on the same address, they just need to be on different names. The engineer will put a splitter on the cable and will install the second modem. Nothing needs to be set up for the address, no special permission, etc.
As for the minimum subscription period, as with every new account, it is 12 months.
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07-05-2008, 03:28
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#6
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green and left leaning
Join Date: Feb 2008
Location: Brighton
Age: 44
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Re: Virgin Media - Two Cable Modem's
You don't mention what speed you and your flatmate currently have with VM, if its 2mb or 4mb why not just upgrade to 20mb and share the cost, its got to be cheaper and a lot less hassle by the sound of it.
BTW Welcome to the forum. 
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07-05-2008, 06:25
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#7
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 911
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by kpanchev
There is no problem having two accounts on the same address, they just need to be on different names. The engineer will put a splitter on the cable and will install the second modem. Nothing needs to be set up for the address, no special permission, etc.
As for the minimum subscription period, as with every new account, it is 12 months.
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Yes you could do that but only one modem at a time would work and Virgin would not install anything like this.
Check out some of the business threads, that is the only possibility that I am aware of, £40 a month plus VAT ( 10Mb for £47 )with a much better upload speed.
As frogstamper says if you are not on 20Mb then upgrade it would be cheaper, and get a Good quality router.
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The problem with troubleshooting is that trouble shoots back!
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07-05-2008, 10:10
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#8
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cf.member
Join Date: May 2007
Location: Farnborough, Hampshire
Services: BB L package
Posts: 52
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by whydoIneedatech
Yes you could do that but only one modem at a time would work and Virgin would not install anything like this.
Check out some of the business threads, that is the only possibility that I am aware of, £40 a month plus VAT ( 10Mb for £47 )with a much better upload speed.
As frogstamper says if you are not on 20Mb then upgrade it would be cheaper, and get a Good quality router.
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When I say it is possible, I speak from experience - I have two accounts in my house, one on my name and one on my wife's name. Both modems work simultaneously, both sit in the same cupboard, just one on the top of the other, with a splitter from the same cable, installed legally and without any problems or questions from Virgin media... When you state something like this, you should know what you're talking about, not just waste time and space with pointless remarks... or you should read the posts more carefully
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07-05-2008, 11:02
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#9
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 911
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by kpanchev
When I say it is possible, I speak from experience - I have two accounts in my house, one on my name and one on my wife's name. Both modems work simultaneously, both sit in the same cupboard, just one on the top of the other, with a splitter from the same cable, installed legally and without any problems or questions from Virgin media... When you state something like this, you should know what you're talking about, not just waste time and space with pointless remarks... or you should read the posts more carefully
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You are a waste of space mate, most customers cannot get that package so do not get their hopes up!!!
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The problem with troubleshooting is that trouble shoots back!
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07-05-2008, 11:12
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#10
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cf.member
Join Date: May 2007
Location: Farnborough, Hampshire
Services: BB L package
Posts: 52
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by whydoIneedatech
You are a waste of space mate, most customers cannot get that package so do not get their hopes up!!!
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What do you mean by most customers? I'm just a normal customer, like everybody else, I don't get any preferential treatments or discounts, so if it's working for me, it should work for everybody else... or you know something from inside Virgin media? Are you working for them?
"That" package is not ONE package, it is TWO separate accounts on the same address, ONE house, ONE room(cupboard)... If you don't have anything constructive to say, don't say it and don't hide behind "most customers", because I'm one of these customers!!!
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07-05-2008, 11:37
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#11
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cf.addict
Join Date: Aug 2007
Posts: 130
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by kpanchev
When I say it is possible, I speak from experience - I have two accounts in my house, one on my name and one on my wife's name. Both modems work simultaneously, both sit in the same cupboard, just one on the top of the other, with a splitter from the same cable, installed legally and without any problems or questions from Virgin media... When you state something like this, you should know what you're talking about, not just waste time and space with pointless remarks... or you should read the posts more carefully
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And if both accounts are on 20Mb/s and you are both hammering the downstream as the OP mentions.. Neither of you will get anywhere near 20Mb/s.
2 cable modems in the same address will share the same port. The port is likely to be around 38Mb/s, therefore not enough bandwidth available for you both to thrash your broadband 
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07-05-2008, 11:50
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#12
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cf.member
Join Date: May 2007
Location: Farnborough, Hampshire
Services: BB L package
Posts: 52
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by broadbandbug
And if both accounts are on 20Mb/s and you are both hammering the downstream as the OP mentions.. Neither of you will get anywhere near 20Mb/s.
2 cable modems in the same address will share the same port. The port is likely to be around 38Mb/s, therefore not enough bandwidth available for you both to thrash your broadband 
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It is the L packages, that I have. You are correct for sharing the bandwidth, but do you know how cable is installed? You don't think that they run a separate cable from the box down the street to every house? No, they just split your nearest neighbour's cable and connect you... and by the way, the reason I have two L accounts instead of one XL is that I need the upload bandwidth more than I need the download...
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07-05-2008, 11:58
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#13
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cf.member
Join Date: May 2008
Posts: 3
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by frogstamper
You don't mention what speed you and your flatmate currently have with VM, if its 2mb or 4mb why not just upgrade to 20mb and share the cost, its got to be cheaper and a lot less hassle by the sound of it.
BTW Welcome to the forum. 
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Thanks for the welcome. We have 2mb. We can't really work out how much more to spend as he has a combined TV package.
Well we both hammer the connection to be honest. We'd prefer a different modem but we've also talked about upping the connection.
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07-05-2008, 12:31
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#14
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cf.mega poster
Join Date: Nov 2006
Location: Manchester
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bethere Broadband
Posts: 1,328
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by kpanchev
When I say it is possible, I speak from experience - I have two accounts in my house, one on my name and one on my wife's name. Both modems work simultaneously, both sit in the same cupboard, just one on the top of the other, with a splitter from the same cable, installed legally and without any problems or questions from Virgin media... When you state something like this, you should know what you're talking about, not just waste time and space with pointless remarks... or you should read the posts more carefully
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This was possible on ntl's billing system up till last year.(although it shouldn't have been done).
As those systems no longer exist, it is not possible NOW.
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07-05-2008, 12:34
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#15
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cf.member
Join Date: May 2007
Location: Farnborough, Hampshire
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Posts: 52
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Re: Virgin Media - Two Cable Modem's
Quote:
Originally Posted by BenMcr
This was possible under ntl (although it shouldn't have been done), and on their billing system up till last year.
It is not possible NOW.
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I have done it last August... and yes, I'm ex-NTL area.
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