STM Statement - Page 4

Gary L · 14-04-2008, 21:36

Quote:

Originally Posted by TraxData

His name has come up a few times on here i believe, he contradicts most of what he says a few weeks later, during the original trial phase of STM, he was head of the trials yet denied all existence of them, said he knew nothing of it, till i corrected him...which sparked an arguement within the groups...as other people had noticed they were being capped, not a nice guy to work with, either, if i do say so myself.

As for stating something that's lies, welcome to the world of virginmedia, now you know why alot of the top (and best imo) left VM.

Are you Darren?

14-04-2008, 21:38

Quote:

Originally Posted by Gary L

Are you Darren?

15-04-2008, 13:48

So, they doubled the amount of STM time, I guess that means I'll he halving my bill.

The Jackal · 15-04-2008, 14:33

I recommend everyone in these 'trial' areas maintain a high volume of traffic which will render any statistics gathered from these amatuer capping rules/methods useless.

Even with these caps you should be able to transfer at least 60gig a day assuming you're on XL.

Web browsing will suck but that's a small price to pay.

Come on VM employ some people with skills or can actually think - I don't mind throttling at all but your strategy at the moment is completely wrong. Throttle the number of p2p connections per user and their upload speeds FTW.

If it means investing in new hardware and firing some dumb sys admins/technicians/project managers - do it.

15-04-2008, 16:20

The bottom line is they want to introduce higher speeds for everyone, but they don't want to spend any money on extra capacity to pay for it.

Probably because everyone is getting a discount. I'd go back to paying full price if there was reasonable capacity and no STM. I think instead I'm likely to just switch to Be when I move house.

15-04-2008, 16:38

Nah, not everyone's getting a discount. I'm not anyway (any more

).
I'd bet a massive majority of VM's customers wouldn't even think of ringing for a discount or that it's even doable if you ring and suggest you're off to Sky.

JdNthLdn · 15-04-2008, 16:47

Did VM tell us this by ringing anybody up nobody from Vm rang me to tell me my areas on trial. Is there any way round the system?

The Jackal · 15-04-2008, 16:56

Quote:

Originally Posted by JdNthLdn

Did VM tell us this by ringing anybody up nobody from Vm rang me to tell me my areas on trial. Is there any way round the system?

LOL No way man, that would contravene Virgin Media's bad customer relations policy

We all learnt about this the hard way. Interestingly enough when I rang them up a couple of days back to disconnect they didn't tell me about it then either. They just kept coaxing me into trying to keep my services with them.

TehTech · 15-04-2008, 16:57

Typical VM!!
I dont know why they dont go whole hog, just have 1 tariff, UPTO 20Mb, and as long as people can see AT LEAST 8Mb then they wont do nothing!

Really VM, sort yourselves out!! If it wasnt for being on the business broadband WITHOUT STM, I would have dumped you like a hot potato months ago!!

How can they claim they have "the best broadband service" which even beats BT when they CANT BE BOTHERED to upgrade, after all, what the hell are they spending all that extra money on that they are FORCING MORE & MORE PEOPLE onto a service that is DESPERATE FOR UPGRADES???

Then again, I dont know why I am surprised, this IS VirginMedia after all, and no matter how low they stoop, NOTHING would surprise me from this shambles of a "company"

ynwa · 15-04-2008, 17:09

When does 4mb go to 10mb? Im not paying for 20mb any longer, if they dont provide it theres no point paying for it.

Magilla · 15-04-2008, 17:24

Quote:

Originally Posted by m1th

I've been a loyal ntl/VM customer since the early 2000. I've even renewed my contract for 12 months in January despite them having introduced their initial STM. I wont tolerate another 6 hours of STM and their anti-net neutrality stance. I would like a chance to bugger off to another ISP if I could.

Haven't the T&C's just changed because of the support helpline costs? You could use that and get out early I suspect.

15-04-2008, 17:25

Quote:

Originally Posted by ynwa

When does 4mb go to 10mb? Im not paying for 20mb any longer, if they dont provide it theres no point paying for it.

Check here mate: http://allyours.virginmedia.com/html.../schedule.html

Looks like this month for you, but don't read it as definite - a lot of work is being put back.

Magilla · 15-04-2008, 17:32

Quote:

Originally Posted by TraxData

Read the newsgroup title saying STM statement and the current arguement going on there about the fact alex brown is a very well known liar.

Couldn't agree more.

|Kippa| · 15-04-2008, 17:37

I made a complaint through the Virgin Media online complaints procedure. They said that the hours for the new STM were:

10am - 3pm Download only
4pm - 9pm Download
3pm - 8pm Upload

as mentioned earlier. They said that they were in the process of updating the traffic management page on their site.

ynwa · 15-04-2008, 17:52

Whats the difference between Download and Download only?