STM Statement - Page 13

20-04-2008, 10:19

Quote:

Originally Posted by Incognitas

In that case how long will it be before 9pm until 10 am becomes congested with everyone switching their usage.

24 hour STM perhaps?

In all probability it will happen.
VM making the customer suffer for their inability to invest.
I really do hope they go to the wall, every five minutes they are coming up with these ideas that will not work, instead of wasting millions on stars to promote the company they should put the money where it matters.
People are only using what they are paying for.

---------- Post added at 10:16 ---------- Previous post was at 10:13 ----------

Quote:

Originally Posted by frogstamper

I very rarely will go over a 3gb limit in the evenings, but the proposed 11 hour a day stm is making a mockery of a so called "unlimited" service. Also, yes I do expect my speed to be at or around the 20mb mark 24/7, that is after all what I am paying for

There are people who are quite happy to pay top buck for a substandard speed.
" Ah well, I know I pay for 20mb but atleast I am getting 10mb "

Forget all the talk about 50mb, get your house in order vm and give people what they are paying for.

---------- Post added at 10:19 ---------- Previous post was at 10:16 ----------

Quote:

Originally Posted by Gary L

Some do and some don't. a lot of it is not just about STM itself and the limits that go with it.
Karl Rio from technical support is saying that STM is not a fault and won't be reported. so anyone that is being wrongly affected by STM which a lot are and have been for some time, as VM confirmed they were and shouldn't be. these people now cannot get anyone to look into the *fault* because it is not a *fault* it was regarded as a fault just before the statement was released detailing which areas are affected, but not since.

VM are saying that all slow speeds reported that are a result of STM out of hours are not a fault. so everyone outside the stated trial areas can expect to be STM'd anytime, and there is nothing you can do about it because it is *not a fault* it is intentional.

Sorry Gary there is something people can do, as with the phorm issue.

They can complain to vm, escalate that complaint, and then take the issue up with the regulator.

On the other hand people can just put up with it and be ripped off.

Mick Fisher · 20-04-2008, 10:21

Quote:

Originally Posted by arcamalpha2004

In all probability it will happen.
VM making the customer suffer for their inability to invest.
I really do hope they go to the wall, every five minutes they are coming up with these ideas that will not work, instead of wasting millions on stars to promote the company they should put the money where it matters.
People are only using what they are paying for.

Agreed.

They have been playing that game ever since Ntl was created.

20-04-2008, 10:40

Quote:

Originally Posted by frogstamper

If VM are so concerned about the amount people are downloading, why on earth are they upgrading their 4mb package to 10mb and bringing in a 50mb service? Surely if you have 50mb VM will just be able to stm you even faster.

Quite simply frogstamper they are ripping people off.
This crowd just cannot be trusted.

---------- Post added at 10:28 ---------- Previous post was at 10:24 ----------

Quote:

Originally Posted by mcmanic

someone should make a load of campaign leaflets and stick them to all their cabs in the streets, a national campaign of disgruntled customers. Maybe they take note if all their cabs suddenly became advertisng boards!

That is a thought

---------- Post added at 10:32 ---------- Previous post was at 10:28 ----------

Quote:

Originally Posted by TehTech

An even better idea, print some big anti-phorm posters & stick them to VM's vans that you see left unattended, I have been tempted a few times as there are quite a few VM employees with vans live near me

A4 Paper is quite cheap now.
There is always one parked up at one of the local pubs here.

---------- Post added at 10:40 ---------- Previous post was at 10:32 ----------

Quote:

Originally Posted by Cropstar

So upgrading speeds on people's original package makes people more likely to upgrade?

Personally, most people I know don't reach these limits regularly, clearly there's a disproprtionate number of people on forums like these who expect constant 24/7 max speed connections on here

No, what people want is what they are paying for.
If they happen to wake one day at say 2 in the morning they want to get their downloading done with no hassle, likewise at 4 in the afternoon, so you see it is not simply wanting a 24/7 max speed, but at the price they charge I expect it.

Aja · 20-04-2008, 12:25

... that's so true, it's like you have to calculate what you've downloaded that day, check which time zone you're in and then hope that the latest game demo that your about to download is not gonna trigger STM and put your connection on Slo-Mo for the next 5 hours.

pk1209 · 20-04-2008, 13:24

I wouldn't mind so much if i got full speed when outside of STM hours, but alas, here I am on 20mb getting 724kbps from newsgroups.

Seriously thinking about Be now.

ceedee · 20-04-2008, 13:48

Quote:

Originally Posted by pk1209

I wouldn't mind so much if i got full speed when outside of STM hours, but alas, here I am on 20mb getting 724kbps from newsgroups.

Seriously thinking about Be now.

That sounds to me like more than STM or congestion, maybe a problem with your line or modem.
Recommend you contact Tech Support via their newsgroup and get them to check it.

Need help getting onto VM's Tech Support newsgroup?

pk1209 · 20-04-2008, 13:53

Quote:

Originally Posted by ceedee

That sounds to me like more than STM or congestion, maybe a problem with your line or modem.
Recommend you contact Tech Support via their newsgroup and get them to check it.

Need help getting onto VM's Tech Support newsgroup?

Yeah i've used them when my signal levels were borked, irony is my speeds were better then...

Maybe worth another try.

Aja · 20-04-2008, 14:00

from the time VM said .... whopee! here's 20 Mbit, grab some and people did, and then they found their connection could give them 5 Mbit or 4Mbit or god forbid 1 Mbit, and they were paying through the nose for fast "unlimited" broadband, I said to myself ... this is just a bunch of scammers, worse than the nigerian 419'ers. ... give me a freakin break man. They do it because they can !!!

Zanny · 20-04-2008, 14:26

Quote:

Originally Posted by pk1209

I wouldn't mind so much if i got full speed when outside of STM hours, but alas, here I am on 20mb getting 724kbps from newsgroups.

Seriously thinking about Be now.

Seconded (Not the newsgroups bit my newsgroups access is fine, but if they implement this im off and have been a mostly happy camper with ntl/virgin for a good 5 years now) And i'd save nearly 20 quid a month with Be.

Aja · 20-04-2008, 14:49

I'm initiating my own STM. It's called YDWP ... YOU DELIVER WE PAY.

**Hugh** · 20-04-2008, 14:53

Quote:

Originally Posted by Aja

I'm initiating my own STM. It's called YDWP ... YOU DELIVER WE PAY.

Good luck.

Your STM policy may affect your credit rating............

Aja · 20-04-2008, 15:01

I know, I just dont care .... have to log off now because VM have designated this as my "quality time" ... omigosh it's almost 3 pm and I can download whatever I like for the next hour ... thank you master! would it be OK if I have my tea at say around 7.pm & then may I download a few more MB's at your pleasure sir before I go to bed at 9 pm sir .... you get the picture, they're taking the you know what, we rollover or we die, or we move to Sweeden ... nice broadband, shame about the music ...

-

20-04-2008, 20:08

Like many people I have been considering Be. Thus far the need for LLU has put me off (have a BT phone line anyway, cheaper than VM and you get privacy features like Caller ID for free) but at this point I'm more than ready to try it.

Worst that happens is that it doesn't work, I cancel and go back to VM. Best thing that happens is I end up with a faster, limit free internet connection.

frogstamper · 20-04-2008, 20:24

Quote:

Originally Posted by mojo

Like many people I have been considering Be. Thus far the need for LLU has put me off (have a BT phone line anyway, cheaper than VM and you get privacy features like Caller ID for free) but at this point I'm more than ready to try it.

Worst that happens is that it doesn't work, I cancel and go back to VM. Best thing that happens is I end up with a faster, limit free internet connection.

Hi mojo, Ive been thinking the same way, also I looked on this site and I'm only 0.25mile from the exchange, if you do go for it keep us posted, cheers.

http://www.samknows.com/broadband/checker2.php

Mick Fisher · 21-04-2008, 00:10

Be must be loving all this.

No amount of advertising could possibly generate so much interest in Be's products as VM's antics with Phorm, STM and the rest have done. And from Be's point of view it's ALL FREE.

The only drawback is, Be is owned by O2 and O2 is a subsidiary of BT.

(I believe, correct me if I am wrong.)

Oh well, seems you can't win them all.