VM admit that STM hours vary without notice

[OF1975]

Originally Posted by piggy

To use an analogy, the VM broadband at the moment is a bit like the water supply - you pay a fixed fee, but then can use what you like. However, if too many people leave their taps running, the whole area suffers a drop in water pressure. Shouldn't VM be using the gas/electricity/telephone model, where you pay a fixed fee, and are charged for what you use?



thats the way to go.

I have no problem with that then as long as virgin media drop the fixed fee part down to a reasonable level. VM prices are already uncompetitive compared to other providers.

Originally Posted by OF1975

I have no problem with that then as long as virgin media drop the fixed fee part down to a reasonable level. VM prices are already uncompetitive compared to other providers.

I'm getting sick of repeating this but no, they are not.

Please rememeber to counter in line rental costs on top of what ADSL providers are providing, you'll see there is only a few quid difference.

[OF1975]

£37 for 20megabit and £11 or thereabouts for phone and you are saying that aint expensive compared to other providers?

Originally Posted by OF1975

£37 for 20megabit and £11 or thereabouts for phone and you are saying that aint expensive compared to other providers?

-rolls eyes-

£11 Line Rental + £14.99 (for a good enough provider that actual has decent bandwith)

£25.99/Month, i'd rather pay £10 more and get an unlimited and stable service...you need to factor in the fact most ADSL packages have 40gb/month limits...even sky have a FUP (which is 200gb/month)...i can do ALOT more than that on my cable connection...

Your paying a premium price for a high speed stable connection which isnt affected by distance, if you like more than 2.5km from an exchange you wouldnt be having this conversation.

P.S Also, XL is £20/month if taken with the phone package.

[OF1975]

Originally Posted by TraxData

-rolls eyes-
{snip}
P.S Also, XL is £20/month if taken with the phone package.

Depending on what virgin do regarding Phorm I may need to give them a call as I am paying £37/month.

[ceedee]

Originally Posted by OF1975

Depending on what virgin do regarding Phorm I may need to give them a call as I am paying £37/month.

If you find an ADSL ISP that's offering an unlimited connection (hell, even at <8Mb) without throttling of 'heavy' users for £26 (or £37 including BT's monthly "ADSL tax"), please make sure you post it.

I got bored searching...

[Sirius]

Originally Posted by ceedee

If you find an ADSL ISP that's offering an unlimited connection (hell, even at <8Mb) without throttling of 'heavy' users for £26 (or £37 including BT's monthly "ADSL tax"), please make sure you post it.

I got bored searching...

Bt for the line £11.00 i think

Be unlimited for broadband £18.00 a month.

That's who i will be jumping to as soon as i receive the letter of intent to sell my data to a spyware company.

Sky will provide my TV.

[BenMcr]

Originally Posted by Sirius

Bt for the line £11.00 i think

Be unlimited for broadband £18.00 a month.

That's who i will be jumping to as soon as i receive the letter of intent to sell my data to a spyware company.

Sky will provide my TV.

Ah but will you get anywhere near their advertised speed. Im with be* and get 10Mb for my £18 (even if I plug it in the test socket)

Would much rather be with Virgin as it would be £2 cheaper!

[Sirius]

Originally Posted by BenMcr

Ah but will you get anywhere near their advertised speed. Im with be* and get 10Mb for my £18 (even if I plug it in the test socket)

Would much rather be with Virgin as it would be £2 cheaper!

If they bring in this spyware system then i for one will never allow VirginMedia anywhere near my PC. I dont care what speed i get as long as my private data is safely away from PHORM/121Media

My choice will then be

Tv SKY

Phone BT

Broadband BE or any NONE Phorm/121 media ISP



Phorm/121media are never going to be using my private data as long as i have a choice of who provides my broadband


I live 1.5km from the BT exchange BTW

[ceedee]

Originally Posted by Sirius

If they bring in this spyware system then i for one will never allow VirginMedia anywhere near my PC. I dont care what speed i get as long as my private data is safely away from PHORM/121Media

Agreed.
(Tho' I prefer to call it "clickstream wiretapping" myself.)

It appears BT are upgrading my exchange to 21CN 'Wholesale Broadband Connect' in August so there's a good chance I'll have a better choice of fast, secure ISPs with a light-touch on STM.

[Shin Gouki]

They've STM'd me again today bang on 16:00.

All i've been doing is browsing the net.

*******

[TheNorm]

Originally Posted by Shin Gouki

...All i've been doing is browsing the net....

Maybe your MAC address has been cloned?

Someone posted a solution that involved a call to customer services.

[deed02392]

OMFG popper, you're going to need to cancel your VM subscription just to afford the keyboards you must be going through right now.

What a heated debate! My opinion has and always will be that STM is OK so long as it is clearly advertised so that we as customers can work around it, and let grandad check his emails once a century.

The service IS advertised as unlimited (downloads) and therefore it must be unlimited... which it is. However, this whole 'up to' speed bullcrap is where a line must be drawn. It's not fair to say that a service is up to a certain speed, when some users in the heavily oversubscribed areas do not get any reasonable amount close to the advertised 'up to' speed. The midlands are a good example of this, with almost daily reports of 'manchester down/slow again?' blah blah.

As popper has already iterated, the VM networks NEED updated in these areas, and it's quite hilariously unbelievable that they are spending YET MORE money on advertising, and they don't seem to be realising that their customers are disappearing due to the anger many are experiencing and not receiving close to their advertised speeds.

With ADSL ever-improving, and Be broadband getting more and more coverage as we speak, it only helps to compel current VM customers to switch providers. VM must wake up and smell the coffee, and begin to reinvest their profits from the massively oversubscribed areas, and allow more of their customers to actually receive a fair speed in relation to what they were advertised.

With the equipment currently at an all-time low, it's hard to believe that they would not do this... although, VM is great at surprising us.

[popper]

LOL, i just like to look at all the options available to try and be fair

you think this is a lot of typing , my lad puts me to shame with his skills, now he does though loads in a year, he's gone through 3 so far this year.

the new rinkle in the VM saga looks to finally make users speak up come tomorrow when they all read the 3 strikes alongside the STM and Phorm.

BTW wheres yet another set of options for users but that takes more effort and you are going to need a large collective.

my interests include all forms of wireless tech, and while the UK users doesnt really try that hard, other countrys have some very good Meshed community wireless networks, so you could collect up your local mates etc and make your very own mini co-operative Wireless WAN for all of you to use.

or even go the whole hog and buy a cheap point to multi point wireless microwave/WiMax setup directly from your nearest Co-Location site and do away with the current UK ISP connection altogether.

[deed02392]

Sorry, I don't quite follow. You mean to say create between me and my neighbours our own WAN? Where would be the Internet entry point :?

Thanks