How can I check if I'm on 4mb or not?

xxxxxx · 22-02-2008, 15:22

I've been on 192.168.100.1, to check my if I'm getting 4mb or not, but all it gives me, on signal, is this:

Downstream Value
Frequency 331000000 Hz

Signal To Noise Ratio 38.0 dB

Power Level 0.4 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 3
Frequency 34000000 Hz
Power 50.0 dBmV

Can anyone give me some help how I check if I'm on 4mb or not? I just have a feeling I've been downgraded from 4mb to 2mb (when I checked on speedtest.net) when I had it 2 weeks ago.

Cheers.

Bri_G · 22-02-2008, 15:30

Click on "Speed Test" at the top of the forum page, or follow this link.

http://www.cableforum.co.uk/board/speed.php

DocDutch · 22-02-2008, 15:35

its not in Signal... its on Configuration.

Nemeth · 22-02-2008, 15:46

Where it is depends on the model of modem. The wording you've quoted looks the same as my Surfboard, so if your modem is a Motorola too you need to look on the logs page, for an entry along the lines of: "SW Download INIT - Via Config file cm-4096-384".

xxxxxx · 22-02-2008, 16:05

There's so many entries in log details. I've also been in the config details and it doesn't give me any details whatsoever about my speed.

here's my speed:

Fri, 22 Feb 2008 15:57:13 UTC

Test 1: 1024K took 42375 ms = 24.2 KB/sec, approx 199 Kbps, 0.19 Mbps
Test 2: 1024K took 54852 ms = 18.7 KB/sec, approx 154 Kbps, 0.15 Mbps
Test 3: 1024K took 52077 ms = 19.7 KB/sec, approx 162 Kbps, 0.16 Mbps
Test 4: 2048K took 167576 ms = 12.2 KB/sec, approx 101 Kbps, 0.1 Mbps

Overall Average Speed = approx 154 Kbps, 0.15 Mbps

Oh dear. I never realised how bad it is. Does that mean I'm on 4mb or not?

Thanks for the help in advance.

Jonathan90 · 22-02-2008, 16:13

ok browse to 192.168.100.1 then go to logs do Ctrl + f (bring up teh find thingy) type in cm-4096-384 press enter if it finds nothing try cm-2048-256.

Bri_G · 22-02-2008, 16:14

That looks very slow, is there a router on your network or are you connected directly to the modem?

xxxxxx · 22-02-2008, 16:20

Quote:

Originally Posted by Jonathan90

ok browse to 192.168.100.1 then go to logs do Ctrl + f (bring up teh find thingy) type in cm-4096-384 press enter if it finds nothing try cm-2048-256.

Nothing came up for both.

Bri_G, I'm directed to the modem. I'm going to get a wireless router tomorrow. I don't know if that will help or not.

darthlinux · 22-02-2008, 16:38

Was you downloading when u did that test?

xxxxxx · 22-02-2008, 16:54

Quote:

Originally Posted by darthlinux

Was you downloading when u did that test?

Nope.

I wasn't even on any other websites. It's either a fault in my area or I need another modem.

DocDutch · 22-02-2008, 17:00

what modem have you got then ??

RDDearing · 22-02-2008, 17:02

How often after the modem is rebooted does the speed line appear in the config file? Is it just something that appears once and has perhaps been superseeded by later events? Perhaps our chap should reboot his modem before searching through the log for the line - also if the speed is wrong perhaps try searching for just cm- to find the line incase it isn't 4096 or 2048?

xxxxxx · 22-02-2008, 17:25

Quote:

Originally Posted by RDDearing

How often after the modem is rebooted does the speed line appear in the config file? Is it just something that appears once and has perhaps been superseeded by later events? Perhaps our chap should reboot his modem before searching through the log for the line - also if the speed is wrong perhaps try searching for just cm- to find the line incase it isn't 4096 or 2048?

Done that. I have a Surfboard modem. I mentioned it a few posts above.

I also rebooted my modem twice in the last 2 days. Nothing has changed. No mention of the speed or that. The speed will go alright for a few hours, but for most of the time, there's no point of downloading.

RDDearing · 22-02-2008, 17:51

"Done that. I have a Surfboard modem. I mentioned it a few posts above."

Done what? Rebooted the modem and then searched the log file while few events are listed? Or do you mean you have just searched for cm- instead of putting cm-4096 or cm-2048?

Also, the line regarding your modem model seems a bit irrelevant to my suggestion - and slightly rude since it pointed me to a post that I must have read to be making my suggestion in the first place. One might suggest saving the attitude for VM as they are the ones charging you for your unfortunate service - this site and it's advice are free...

xxxxxx · 22-02-2008, 17:57

Quote:

Originally Posted by RDDearing

"Done that. I have a Surfboard modem. I mentioned it a few posts above."

Done what? Rebooted the modem and then searched the log file while few events are listed? Or do you mean you have just searched for cm- instead of putting cm-4096 or cm-2048?

Also, the line regarding your modem model seems a bit irrelevant to my suggestion - and slightly rude since it pointed me to a post that I must have read to be making my suggestion in the first place. One might suggest saving the attitude for VM as they are the ones charging you for your unfortunate service - this site and it's advice are free...

I wasn't being rude. I was simply saying, "It was stated above me." I didn't mean to come of as rude, which I don't see how it came out that way. And I was naming the make of modem to the person above you.

I have done both you suggested. Nothing as come up.