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Virgin 4Mb to upgrade to 10Mb February - Summer
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Old 08-07-2008, 19:32   #1021
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Same problem here, the website says that the Leicester area has been Completed as well, were still on 4mb though?

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Old 08-07-2008, 19:52   #1022
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

My modem still says I'm on 4Mb, but I've just restarted it and now I'm on 10Mb woo.
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Old 08-07-2008, 19:58   #1023
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Well looks like they're upgrading the areas in order hopefully Manchester is next.
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Old 08-07-2008, 21:03   #1024
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

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Originally Posted by Nikesh View Post
My modem still says I'm on 4Mb, but I've just restarted it and now I'm on 10Mb woo.
Which area are you in Nikesh ?
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Old 08-07-2008, 21:04   #1025
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

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Which area are you in Nikesh ?

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Old 08-07-2008, 21:35   #1026
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

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Which area are you in Nikesh ?
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Old 09-07-2008, 00:46   #1027
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

haha, im in LE3 too, apparently the 4mb NTL:Buisines service isn't seeing the same upgrade. But at least i don't get capped :P
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Old 09-07-2008, 09:09   #1028
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

I'm in Northamptonshire, but I don't see the new speed yet. The modem's (Ambit 120) status page says "Software Upgrade OperStatus : failed". Rebooted it a few times, but no change.
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Old 09-07-2008, 09:22   #1029
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by astopy View Post
I'm in Northamptonshire, but I don't see the new speed yet. The modem's (Ambit 120) status page says "Software Upgrade OperStatus : failed". Rebooted it a few times, but no change.
That is rather an old modem best to call Tech Support and sse about getting a New one.


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Old 09-07-2008, 09:32   #1030
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

I'm in Cardiff, the upgrade page says the upgrade in this area is complete, but I'm still on 4mb after rebooting the modem. Is the page wrong?
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Old 09-07-2008, 09:35   #1031
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

In Cwmbran here and still on 4mb this morning?
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Old 09-07-2008, 09:54   #1032
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

I just had a look at my Modem logs - Im in Harrogate, due for upgrade with Leeds this month. Im on a couple of weeks old 256 modem.

Wed Jul 09 07:51:26 2008 Wed Jul 09 07:51:26 2008 Information (7) CableModem software upgrade failed Wed Jul 09 07:51:26 2008 Wed Jul 09 07:51:26 2008 Error (4) SW upgrade Failed after download - Incompatible SW file Wed Jul 09 07:51:26 2008 Wed Jul 09 07:51:26 2008 Information (7) SW dload: Invalid image signature! Wed Jul 09 07:51:24 2008 Wed Jul 09 07:51:24 2008 Notice (6) SW Download INIT - Via Config file cmreg-ntlhm250-mid.cm Wed Jul 09 07:51:24 2008 Wed Jul 09 07:51:24 2008 Information (7) CableModem software download started Wed Jul 09 07:51:24 2008 Wed Jul 09 07:51:24 2008 Information (7) Software upgrade has started. Wed Jul 09 07:51:23 2008 Wed Jul 09 07:51:23 2008 Information (7) A software upgrade filename was specified in the config file. Wed Jul 09 07:51:23 2008 Wed Jul 09 07:51:23 2008 Information (7) Authorized Wed Jul 09 07:51:22 2008 Wed Jul 09 07:51:22 2008 Information (7) Registration complete! Wed Jul 09 07:51:22 2008 Wed Jul 09 07:51:22 2008 Information (7) We registered with a DOCSIS 1.0 config file!
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Old 09-07-2008, 11:13   #1033
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Just had a reply in the broadband support newsgroup - apparently I should definitely now be getting 10mb. They are looking into why I'm not. Hopefuly it'll all be sorted soon - must say I'm pretty impressed with the speed of response in the newsgroups.
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Old 09-07-2008, 13:49   #1034
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

how do I find these newsgroups please?
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Old 09-07-2008, 13:58   #1035
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

http://www.virginmedia.com/customers/newsgroups/

there's a link there on how to set them up
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