Virgin 4Mb to upgrade to 10Mb February - Summer
08-07-2008, 19:32
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#1021
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cf.member
Join Date: Feb 2008
Location: Leicester, LE3
Services: NTL:Business
Posts: 3
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Same problem here, the website says that the Leicester area has been Completed as well, were still on 4mb though?
cpc1-leic8-0-0-cust814.lei3.cable.ntl.com
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"God is a comedian playing to an audience too afraid to laugh."
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08-07-2008, 19:52
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#1022
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cf.mega poster
Join Date: Nov 2006
Location: Leicester
Services: Virgin Media
Posts: 2,893
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
My modem still says I'm on 4Mb, but I've just restarted it and now I'm on 10Mb woo.
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08-07-2008, 19:58
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#1023
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cf.member
Join Date: Jun 2008
Services: Virgin BB L Virgin Phone
Posts: 26
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Well looks like they're upgrading the areas in order hopefully Manchester is next.
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08-07-2008, 21:03
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#1024
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cf.member
Join Date: Jul 2004
Posts: 38
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by Nikesh
My modem still says I'm on 4Mb, but I've just restarted it and now I'm on 10Mb woo. 
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Which area are you in Nikesh ?
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08-07-2008, 21:04
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#1025
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cf.mega poster
Join Date: Jun 2005
Location: Peterborough
Posts: 4,547
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by dave.m
Which area are you in Nikesh ?
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Nikesh
CF Member
Join Date: Nov 2006
Location: Leicester
Services: Virgin Media
Posts: 2,838
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08-07-2008, 21:35
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#1026
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cf.mega poster
Join Date: Nov 2006
Location: Leicester
Services: Virgin Media
Posts: 2,893
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by dave.m
Which area are you in Nikesh ?
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Quote:
Originally Posted by Wicked_and_Crazy
Nikesh
CF Member
Join Date: Nov 2006
Location: Leicester
Services: Virgin Media
Posts: 2,838
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LOL Thanks... Leicester LE3
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09-07-2008, 00:46
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#1027
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cf.member
Join Date: Feb 2008
Location: Leicester, LE3
Services: NTL:Business
Posts: 3
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
haha, im in LE3 too, apparently the 4mb NTL:Buisines service isn't seeing the same upgrade. But at least i don't get capped :P
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"God is a comedian playing to an audience too afraid to laugh."
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09-07-2008, 09:09
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#1028
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cf.member
Join Date: Jun 2004
Posts: 2
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
I'm in Northamptonshire, but I don't see the new speed yet. The modem's (Ambit 120) status page says "Software Upgrade OperStatus : failed". Rebooted it a few times, but no change.
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09-07-2008, 09:22
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#1029
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,933
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by astopy
I'm in Northamptonshire, but I don't see the new speed yet. The modem's (Ambit 120) status page says "Software Upgrade OperStatus : failed". Rebooted it a few times, but no change. 
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That is rather an old modem best to call Tech Support and sse about getting a New one.
For help with your TV or Phone and for Broadband Technical Support:
Call Product Support/Faults on 151 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
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The problem with troubleshooting is that trouble shoots back!
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09-07-2008, 09:32
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#1030
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cf.member
Join Date: Oct 2005
Location: Cardiff
Services: L Phone, XL TV, L Broadband, V+
Posts: 6
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
I'm in Cardiff, the upgrade page says the upgrade in this area is complete, but I'm still on 4mb after rebooting the modem. Is the page wrong?
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09-07-2008, 09:35
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#1031
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cf.member
Join Date: Jan 2007
Posts: 11
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
In Cwmbran here and still on 4mb this morning?
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09-07-2008, 09:54
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#1032
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woooo saaaah!
Join Date: Dec 2005
Location: Harrogate UK
Age: 28
Services: NTL Phone
NTL '4mb' Unlimited (one day!)
Freeview - Im soo cheap lol
Posts: 457
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
I just had a look at my Modem logs - Im in Harrogate, due for upgrade with Leeds this month. Im on a couple of weeks old 256 modem.
Wed Jul 09 07:51:26 2008 Wed Jul 09 07:51:26 2008 Information (7) CableModem software upgrade failed Wed Jul 09 07:51:26 2008 Wed Jul 09 07:51:26 2008 Error (4) SW upgrade Failed after download - Incompatible SW file Wed Jul 09 07:51:26 2008 Wed Jul 09 07:51:26 2008 Information (7) SW dload: Invalid image signature! Wed Jul 09 07:51:24 2008 Wed Jul 09 07:51:24 2008 Notice (6) SW Download INIT - Via Config file cmreg-ntlhm250-mid.cm Wed Jul 09 07:51:24 2008 Wed Jul 09 07:51:24 2008 Information (7) CableModem software download started Wed Jul 09 07:51:24 2008 Wed Jul 09 07:51:24 2008 Information (7) Software upgrade has started. Wed Jul 09 07:51:23 2008 Wed Jul 09 07:51:23 2008 Information (7) A software upgrade filename was specified in the config file. Wed Jul 09 07:51:23 2008 Wed Jul 09 07:51:23 2008 Information (7) Authorized Wed Jul 09 07:51:22 2008 Wed Jul 09 07:51:22 2008 Information (7) Registration complete! Wed Jul 09 07:51:22 2008 Wed Jul 09 07:51:22 2008 Information (7) We registered with a DOCSIS 1.0 config file!
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09-07-2008, 11:13
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#1033
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cf.member
Join Date: Oct 2005
Location: Cardiff
Services: L Phone, XL TV, L Broadband, V+
Posts: 6
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Just had a reply in the broadband support newsgroup - apparently I should definitely now be getting 10mb. They are looking into why I'm not. Hopefuly it'll all be sorted soon - must say I'm pretty impressed with the speed of response in the newsgroups.
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09-07-2008, 13:49
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#1034
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woooo saaaah!
Join Date: Dec 2005
Location: Harrogate UK
Age: 28
Services: NTL Phone
NTL '4mb' Unlimited (one day!)
Freeview - Im soo cheap lol
Posts: 457
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
how do I find these newsgroups please?
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09-07-2008, 13:58
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#1035
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cf.member
Join Date: Oct 2005
Location: Cardiff
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
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