Virgin 4Mb to upgrade to 10Mb February - Summer
08-05-2008, 17:39
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#631
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cf.member
Join Date: Apr 2008
Location: Nottingham
Services: VM 4Mb cable
Posts: 30
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
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Originally Posted by whydoIneedatech
The best thing to do is post your region code then someone can tell you what region you actually are.
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Here's my details:
cpcX-stapX-0-0-custXXX.nott.cable.ntl.com
So could someone please advise which region I am, as the Nottingham area is done, other than Chesterfield and Grimsby.
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lightwind
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08-05-2008, 17:47
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#632
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cf.addict
Join Date: Nov 2007
Location: stafford
Age: 70
Services: virgin 4Mbs ,now upgraded to 10Mbps
Posts: 204
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by Gingerbread Man
I was wondering what area I'm under on the Virgin 'Where's my upgrade?' page.
I'm in Petersfield.
I have a Guildford postcode - GU31.
The Guildford area - Farnborough, Camberly, Woking, Aldershot, Fleet, Guildford - Completed.
But alas I'm still on 4mb. Can somebody tell me which area I'm to watch for news of the upgrade date?
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If you click on the connection tab at the top of the page , you'll see something like the following.
cpc2-staf1-0-0-*****.sol2.cable.ntl.com
That is my address, obviously yours will be different.The staf1 bit says I'm in Stafford. Easy isn't it?Now you try , instead of guessing.It has little to do with postcodes.More to do with how your broadband reaches you.
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08-05-2008, 18:08
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#633
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,959
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by lightwind
Here's my details:
cpcX-stapX-0-0-custXXX.nott.cable.ntl.com
So could someone please advise which region I am, as the Nottingham area is done, other than Chesterfield and Grimsby.
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The region code is at the top of your bill.
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The problem with troubleshooting is that trouble shoots back!
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08-05-2008, 20:49
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#634
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Call me Craig...
Join Date: Mar 2007
Location: Middlesbrough
Age: 18
Services: XL TV package with V+, normal STB, XL broadband. Phone
Posts: 2,198
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Still nothing in Middlesbrough.
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There are 10 kinds of people in the world; those who understand binary mathematics and those who don't.
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08-05-2008, 21:02
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#635
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Gibbering Idiot
Join Date: May 2007
Location: NG17
Age: 25
Services: L TV, L BB, M Phone
Posts: 238
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by lightwind
Here's my details:
cpcX-stapX-0-0-custXXX.nott.cable.ntl.com
So could someone please advise which region I am, as the Nottingham area is done, other than Chesterfield and Grimsby.
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At a guess I'd say stap = Stapleford
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I think perhaps the most important problem is that we are trying to understand the fundamental workings of the universe via a language devised for telling one another when the best fruit is. Terry Pratchett
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08-05-2008, 22:48
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#636
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,959
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by cimt
Still nothing in Middlesbrough. 
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Check the link says MAY so you have got to the 31st to wait.
http://allyours.virginmedia.com/html.../schedule.html
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The problem with troubleshooting is that trouble shoots back!
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08-05-2008, 23:34
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#637
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waiting for 10mb
Join Date: Nov 2005
Posts: 272
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 I'm laughing at that schedule....
Mansfield area
April
Sometimes, I wonder what calender they're working from...
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09-05-2008, 01:46
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#638
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Gibbering Idiot
Join Date: May 2007
Location: NG17
Age: 25
Services: L TV, L BB, M Phone
Posts: 238
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by cj_abi
 I'm laughing at that schedule....
Mansfield area
April
Sometimes, I wonder what calender they're working from... 
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Eh!? Most of Mansfield was done at the end of April check a few of pages back. They just havn't updated the page yet.
Edit: Or should I say fully updated the page yet
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I think perhaps the most important problem is that we are trying to understand the fundamental workings of the universe via a language devised for telling one another when the best fruit is. Terry Pratchett
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09-05-2008, 08:14
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#639
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cf.addict
Join Date: May 2005
Location: Huddersfield
Services: 4 mb BB,xl Tv pack,
Posts: 316
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
33 TBC
13 completed
2 schedualed for may
2 per month = 16 months before completed.
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Tucker61
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09-05-2008, 08:35
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#640
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cf.member
Join Date: May 2008
Posts: 3
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
I'm in Nottingham and haven't been upgraded yet. I remember when it was NTL they had a link on their website that you could force the update on, can't find one on Virgin though.
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09-05-2008, 08:41
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#641
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,959
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by ARD
I'm in Nottingham and haven't been upgraded yet. I remember when it was NTL they had a link on their website that you could force the update on, can't find one on Virgin though.
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This is the upgrade link.
http://allyours.virginmedia.com/html.../schedule.html
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The problem with troubleshooting is that trouble shoots back!
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09-05-2008, 08:46
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#642
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cf.member
Join Date: May 2008
Posts: 3
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Thanks for the reply, just checked the link and it does give the estimated time of the update. What I meant was, when we upgraded from 2-4 under NTL they had a link that forced the update into your modem.
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09-05-2008, 08:59
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#643
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In Permanent employment
Join Date: Apr 2005
Location: Unfortunately David Camerons constituency
Age: 49
Services: L BB, XL Digi TV, basic phone.
Posts: 5,052
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Still TBC here
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09-05-2008, 09:06
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#644
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,959
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by ARD
Thanks for the reply, just checked the link and it does give the estimated time of the update. What I meant was, when we upgraded from 2-4 under NTL they had a link that forced the update into your modem.
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The best way is to actually switch of the power to reboot the modem and it will receive all updates and revised Docsis file for your speed if upgraded, all I can advise is to do this periodically.
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The problem with troubleshooting is that trouble shoots back!
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09-05-2008, 10:37
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#645
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cf.member
Join Date: May 2008
Posts: 3
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Thanks, I'll give it a go
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