Virgin 4Mb to upgrade to 10Mb February - Summer
05-05-2008, 21:27
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#616
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cf.member
Join Date: Jul 2004
Posts: 5
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Anyone in WF17 area got 10mb yet? or know when we are getting it. Thanks
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05-05-2008, 23:50
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#617
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cf.member
Join Date: May 2008
Posts: 5
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
I was wondering what area I'm under on the Virgin 'Where's my upgrade?' page.
I'm in Petersfield.
I have a Guildford postcode - GU31.
The Guildford area - Farnborough, Camberly, Woking, Aldershot, Fleet, Guildford - Completed.
But alas I'm still on 4mb. Can somebody tell me which area I'm to watch for news of the upgrade date?
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06-05-2008, 00:20
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#618
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cf.geek
Join Date: Jan 2008
Location: Bath
Services: 4Mb VM Broadband
Posts: 734
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by Gingerbread Man
I was wondering what area I'm under on the Virgin 'Where's my upgrade?' page.
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What do you get if you click on "Connection" near the top of this page?
Mine is straightforward but you might be able to figure out which area you're in from the location of the UBR.
Quote:
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But alas I'm still on 4mb. Can somebody tell me which area I'm to watch for news of the upgrade date?
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Unfortunately, that question ain't so easily answered...
You've done the old 'turn it off and on again' routine with your modem, I guess?
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06-05-2008, 08:41
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#619
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cf.member
Join Date: Feb 2008
Location: Leicestershire
Services: VM 4mb internet
VM phone
Sky plus + 2 extra regular boxes
Posts: 19
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
1 thing I did find weird last night, I checked the modem status page and it still says it is only 4mb
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06-05-2008, 08:52
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#620
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cf.member
Join Date: Apr 2008
Location: Nottingham
Services: VM 4Mb cable
Posts: 30
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
I'm in Nottingham (NG9) and I'm still only getting 3.7Mbps. I've done all the modem reboots etc, but still no change. The "Even Faster Page" on VM's site states that the only areas which are still "TBC" in Nottingham are Chesterfield and Grimsby.
Does this mean that I should have been upgraded now, or is NG9 part of an area which is not classed as Nottingham?
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lightwind
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06-05-2008, 09:12
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#621
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cf.procrastinator
Join Date: Oct 2004
Location: Nottingham
Age: 26
Posts: 1,295
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
I think it means the whole of the Nottingham area, stretching as far as Chesterfield and Grimsby. No change here in NG9 either...
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I brake for cake!
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06-05-2008, 09:42
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#622
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,508
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by lightwind
I'm in Nottingham (NG9) and I'm still only getting 3.7Mbps. I've done all the modem reboots etc, but still no change. The "Even Faster Page" on VM's site states that the only areas which are still "TBC" in Nottingham are Chesterfield and Grimsby.
Does this mean that I should have been upgraded now, or is NG9 part of an area which is not classed as Nottingham?
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The best thing to do is post your region code then someone can tell you what region you actually are.
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The problem with troubleshooting is that trouble shoots back!
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06-05-2008, 16:21
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#623
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cf.member
Join Date: May 2008
Posts: 5
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by ceedee
What do you get if you click on "Connection" near the top of this page?
Mine is straightforward but you might be able to figure out which area you're in from the location of the UBR.
Unfortunately, that question ain't so easily answered...
You've done the old 'turn it off and on again' routine with your modem, I guess?
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Done the old turn off and on. Well did on the 1st and the 3rd but not since.
If I click on the connection button, I'm told that I'm not on Virgin Media!? Shame that as I'm on their 4mg connection.
Using another website, I have found out - cpc1-horn2-0-0-cust898.cos2.cable.ntl.com
Any other way to find the host I'm with?
Last edited by Gingerbread Man; 06-05-2008 at 16:55.
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06-05-2008, 16:58
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#624
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Call me Craig...
Join Date: Mar 2007
Location: Middlesbrough
Age: 18
Services: XL TV package with V+, normal STB, L broadband. Phone
Posts: 2,022
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
You're on ex-ntl. I don't know what cos2 is. What area are you in?
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There are 10 kinds of people in the world; those who understand binary mathematics and those who don't.
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06-05-2008, 17:13
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#625
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cf.member
Join Date: May 2008
Posts: 5
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by cimt
You're on ex-ntl. I don't know what cos2 is. What area are you in?
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I'm in Hampshire. Maybe it's Cosham?
So that would mean I'm in the "Cosham area Fareham, Portsmouth, Havant TBC" area? Oh well, better get that wait on. thanks for the answers :-)
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07-05-2008, 08:30
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#626
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,508
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by Gingerbread Man
I'm in Hampshire. Maybe it's Cosham?
So that would mean I'm in the "Cosham area Fareham, Portsmouth, Havant TBC" area? Oh well, better get that wait on. thanks for the answers :-)
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Your UBR is EX-Telewest, to check your region please post the region code from the top of your bill.
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The problem with troubleshooting is that trouble shoots back!
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07-05-2008, 23:59
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#627
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cf.addict
Join Date: Feb 2005
Location: Gosport, Hampshire (Solent (Area 20))
Services: VM V+ (SA 8300) XL, VM V (Samsung SMT-2110C) XL, BB 10Mbps (SACM), Phone (TU24).
Posts: 127
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by Gingerbread Man
cpc1-horn2-0-0-cust***.cos2.cable.ntl.com
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Hi Gingerbread Man
You are on the Cosham 2 UBR, and looks like the Horndeen 2 card.
My is cpc3-fare4-0-0-cust***.cos2.cable.ntl.com, which means I'm on the Fareham 4 card on the Cosham 2 UBR.
You are on the ex-NTL (now VM) network (formally ex-C&W (Cable & Wireless)). Same as me  .
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Dave Bateman
Last edited by dbateman2k5; 08-05-2008 at 00:04.
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08-05-2008, 10:43
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#628
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,508
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Try putting the following inhto your address bar, at the bottom under the heading "Your Access Info" it will tell you your IP address and what UBR you are actually on, this is an Official Virginmedia Internet Tools page.
http://tools.virginmedia.com/
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The problem with troubleshooting is that trouble shoots back!
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08-05-2008, 16:22
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#629
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A cats life for me.
Join Date: Feb 2007
Location: Manchester.
Services: XL V+, L Phone & L BB
Posts: 2,914
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by whydoIneedatech
Try putting the following inhto your address bar, at the bottom under the heading "Your Access Info" it will tell you your IP address and what UBR you are actually on, this is an Official Virginmedia Internet Tools page.
http://tools.virginmedia.com/
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Out of interest, what different information would http://tools.virginmedia.com/ give about your UBR that the 'connection' button on the cable forums task bar above can give you? I have tried both and seem to get exactly the same information.
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08-05-2008, 17:23
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#630
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Tech Support
Join Date: Mar 2008
Location: Knowsley
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 3 Virgin Mobiles
Posts: 1,508
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer
Quote:
Originally Posted by joglynne
Out of interest, what different information would http://tools.virginmedia.com/ give about your UBR that the 'connection' button on the cable forums task bar above can give you? I have tried both and seem to get exactly the same information.
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You can save it as a bookmark and use the other tools on their, the ones that are not at the top of this page. Remember not everyone is confident of going into the DOS screen, for that reason alone it is a worthwhile post.
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The problem with troubleshooting is that trouble shoots back!
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