Virgin 4Mb to upgrade to 10Mb February - Summer - Page 4

dave6x · 15-02-2008, 11:50

Quote:

Originally Posted by ikthius

not sure if it was this topic or another topic about this upgrade, but I read that the Ambit 120 can't handle the pace of the upgrade, so people ordereed a new modem.......

this page (then select the size L then picked Ambit 120) says it can!!!

I am confused.

ik

My NTL Home 120 (Ambit) worked perfectly when I was on 10Mb a couple of years ago.

VM did have a hardware selector that said 120 modems would need to be replaced for 10Mb, but that went down for a couple of days then reappeared apparently having been amended to show 120's were OK, maybe because the hardware checker was probably originally for the 20Mb upgrade!

Serum · 15-02-2008, 16:09

Does this mean after the so called upgrades,the 20meg service will run near that kind of speed.I downgraded to 4 meg,cos my so called 20 meg line ran at about .5meg during the day on a good day

dunno · 15-02-2008, 17:15

i am currently getting the 4mb service through my stb in order to get the 10mb upgrade will i need to change my service over to a modem

i seem to remember someone saying that the stb's can only handle 4mb ??

edit just found a link on the virgin website and it does say i need to switch to a modem connection.

**Jefferson T** · 15-02-2008, 17:17

I think I'll go down to 10mb when its been done in Bedfordshire.

Nicosia · 15-02-2008, 17:27

but how many customers will see anywhere near 50megs??

Serum · 15-02-2008, 18:39

hardly any thru past experience.....

Mick Fisher · 15-02-2008, 18:50

Quote:

Originally Posted by Jefferson T

I think I'll go down to 10mb when its been done in Bedfordshire.

Seems like a good idea, but if, like mine, your 20meg struggles to make 10meg, at the times you want to use it, then it's likely that the 10meg will have a job making 5meg. If the STM limit is staying at 800meg then the downgrade is about as attractive as the present downgrade to 4meg is.

cleshe · 15-02-2008, 22:23

Quote:

Originally Posted by dave6x

My NTL Home 120 (Ambit) worked perfectly when I was on 10Mb a couple of years ago.

VM did have a hardware selector that said 120 modems would need to be replaced for 10Mb, but that went down for a couple of days then reappeared apparently having been amended to show 120's were OK, maybe because the hardware checker was probably originally for the 20Mb upgrade!

I only have the 4meg pack, but the 120 couldn't handle that properly. Since it was swapped for a 255 I've had almost the full speed constantly.Whatever the site says you need the 120 swapped.

lostandconfused · 16-02-2008, 08:37

Quote:

Originally Posted by cleshe

I only have the 4meg pack, but the 120 couldn't handle that properly. Since it was swapped for a 255 I've had almost the full speed constantly.Whatever the site says you need the 120 swapped.

Maybe you just had a faulty 120?

redhand · 16-02-2008, 09:18

We like to give our customers the best service we possibly can. That’s why we’re upgrading your broadband speed from up to 4Mb to up to 10Mb - free. No catch. No strings attached.

An album in a minute
If you thought 4Mb was pretty speedy, wait ’til you try 10Mb. You can download an MP3 music track in under 5 seconds (about the time it took to read that last sentence). A whole album takes less than a minute. And if you put the kettle on, you can download an episode of your favourite soap before it’s even boiled - under 5 minutes for half an hour’s telly.

Get ready for up to 10Mb
Your upgrade will happen automatically. No forms to fill or phone numbers to ring. And because Virgin Broadband comes via fibre optic cable (not telephone wires) your speed isn’t dependent on how close you are to a telephone exchange. It’s all part of our continuous investment in bringing you the fastest, easiest-to-use broadband in the UK.

The upgrade will start during February and will roll out region by region until the end of the summer. Keep an eye on the roll out plan at virginmedia.com/evenfaster for the latest news on your switchover date.

Can you make your Virgin Broadband even faster?
Your connection. Using a wireless or USB connection can slow you down. We recommend using the Ethernet cable in your starter kit; it’s faster, less temperamental, and easier to install.

The cable modem you use. If you’re a broadband L customer and you’ve been with us a while, we may need to upgrade your modem to help you get the most from the new speed increase. Don’t worry – if we do, we’ll do it for free. Just visit virginmedia.com/evenfaster to see if yours needs replacing.

Your PC. To get the most from our broadband service, we recommend your computer has certain specifications. You can find out if yours meets the requirements within our frequently asked questions at virginmedia.com/evenfaster.

For more info on any of the above go to virginmedia.com/evenfaster.

DaKnee · 16-02-2008, 11:20

Yup same got the letter today.

16-02-2008, 11:42

Great news then. Well, isn't it?

**Kymmy** · 16-02-2008, 12:28

Quote:

Originally Posted by Jefferson T

I think I'll go down to 10mb when its been done in Bedfordshire.

I wonder how many 20Mb'ers will take the option and go down in service. Makes you wonder if that's VM's plan to relieve some strain of the UBR's.

Jefferson which UBR are you connected to. Here in Barton-Le-Clay (not that far away from you) we go through Flitwick. I only ask as I've found the 4mb service to be really good from that UBR and hoping that the 10Mb will be just as good.

Kymmy

**Jefferson T** · 16-02-2008, 12:32

Luton.

Aside from when I'm being shaped I get full speed on my 20mb.

I just want to go down to save a few pennies

kingwahwah · 16-02-2008, 12:57

Got 120. Same one for 5 years after a couple of replaements! It hangs, getting <500kbps, etc... Went to site and 120 is "OK" for 10mb.

Do you think I should get a newer modem. I can buy one? If so from who and where. Or Should I push virgin CS for one if pricey?

Looking forwarding to getting 1mbps after upgrade in Reading!