Virgin 4Mb to upgrade to 10Mb February - Summer - Page 14

cleshe · 01-03-2008, 18:53

Quote:

Originally Posted by SilverLady

If I've been upgraded why is the download rate still so low?

Hope there's an easy answer to this as I can't go through with phoning help line in India again. Did so several months ago and it was a complete fiasco, nearly wrecking my computer.

They only said they'd do it, not that it would work!
Seriously, a couple of years ago they gave me a "free " upgrade for a month to 10 Meg from 4. I didn't see any great difference then, so it wouldn't surprise me if the same still applied. I very quickly went back to the slower speed when the test period ended.
at least this time they won't be expecting to charge a higher price, (or not immediately anyway.)

Nicosia · 01-03-2008, 19:08

Im reading on this forum that VM have download limits during Peak hours, but why do they put unlimited on the web site for all packages? is there some small print im not seing on the site? saying there is X amount of Mb or GB i can use during these hours?
Also if i use more then the amount i understand i am dropped to say a 1mbit from the 20, if this should happen how long do they drop your speed for?

moaningmags · 01-03-2008, 19:10

That's wrong you drop to 5mb from 20mb, for a period of 5 hours.

Technically, you're speed is restricted if you hit the limit but can still download.

Look here
http://www.virginmedia.com/help/traffic-management.php

Nicosia · 01-03-2008, 19:12

thnx for the info. isps shouldent put unlimited when they really mean download to much and we will drop ur speed.

moaningmags · 01-03-2008, 19:16

Most other ISPs when you hit the limit they shut off your net until end of month or charge you for every gig over. VM monitor your speed between 4pm and 9pm and if you hit the limit they've set they slow you down for 5 hours.
I'm not in full agreement with it, but, I'd rather that than a cap.

Nicosia · 01-03-2008, 19:19

so XL has it the best 3GB between them times and even if one day u somehow go over the 3GB ur on a 5meg for 5 hours which is still ok dl speed

moaningmags · 01-03-2008, 19:21

Don't forget upload counts as well.
Uploading at least 1250MB of traffic will get you reduced to 5mb as well.

Nicosia · 01-03-2008, 19:27

Upload is ok unless u upload lots of pics or have something to upload, i barely upload that much in a month

but the 2meg customers shouldent have a limit... 300megs is nothing 300megs is not even 1 tv ep..

**Kymmy** · 01-03-2008, 20:01

In the end if your UBR is over subscribed and you are getting below 4Mb then you'll still get the same whether they put you on 10 or 20Mb speed. In fact upgrading all the 4Mb's on an over subscribed UBR is likely to make it a lot worse.

Will though it make a difference to a lot of us?? Those who just use the internet for web browsing, downloading a song off Itunes, getting game demo from file planet or playing WoW online probably will never notice the difference as just about all the websites/downloads/games are limited to a Mb or two per single connection. It's really only those who use newsgroups and/or torrents for whom it will make a difference as they're using multi connections from the same source.

I wonder though how many of those screaming "WHEN WILL I BE UPGRADED" would actually notice the difference???

---------- Post added at 20:01 ---------- Previous post was at 19:58 ----------

Quote:

Originally Posted by Nicosia

Upload is ok unless u upload lots of pics or have something to upload, i barely upload that much in a month

but the 2meg customers shouldent have a limit... 300megs is nothing 300megs is not even 1 tv ep..

#

Just do what I do then and download them overnight, no limit and you're not adding to the already congested 4pm-9pm.

I know it's not ideal but if you don't want STM then there's always ADSL (but then you've got crazy FUP limits set to about 40GB a month which means you can't download a lot per night)

Kymmy

banjo · 01-03-2008, 20:04

No one has been screaming, we have been talking, after all it is a forum.

**Kymmy** · 01-03-2008, 20:15

Quote:

Originally Posted by banjo

No one has been screaming, we have been talking, after all it is a forum.

Trust me it's after the end of February, now the screaming starts for all those in a location scheduled for February!!!

Kymmy

Nicosia · 01-03-2008, 20:23

hell no, adsl sucks lol id rather these limits then adsl anyday

4-9 isent so bad and being on the 20meg package its great, even if i go over i dont mind as 5megs is plenty. still

Cammy · 01-03-2008, 20:34

It is unlimited, hit the cap or not, you can still download as much as you like to your heats content, you download unlimited.

They just reducing the speed during peek hours, aint stopping you downloading anything at all.

Welshchris · 01-03-2008, 20:45

Quote:

Originally Posted by Kymmy

In the end if your UBR is over subscribed and you are getting below 4Mb then you'll still get the same whether they put you on 10 or 20Mb speed. In fact upgrading all the 4Mb's on an over subscribed UBR is likely to make it a lot worse. Kymmy

Who said they r upgrading people on oversubscribed UBRs? Why do u think they are upgrading all the UBRs first of all?

I really dont think they are that stupid.

scuzz · 02-03-2008, 00:16

Quote:

Originally Posted by banjo

I am in Coventry and supposedly should have been upgraded in February, but no change so far !

Me too........... in Cov.

Me too................ no upgrade.