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What Do You Think About Your VM Internet Connection?
View Poll Results: Which VM BB Service are you on and what are your views about it?
20mb XL, Good 49 18.56%
20mb XL, Satisfactory 27 10.23%
20mb XL, Poor 77 29.17%
4mb L, Good 37 14.02%
4mb L, Satisfactory 14 5.30%
4mb L, Poor 25 9.47%
2mb M, Good 25 9.47%
2mb M, Satisfactory 3 1.14%
2mb M, Poor 7 2.65%
Voters: 264. You may not vote on this poll

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Old 01-01-2008, 22:52   #1
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What Do You Think About Your VM Internet Connection?

POLL! Which VM BB Service are you on and what are your views about it?
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Old 01-01-2008, 22:53   #2
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Re: What Do You Think About Your VM Internet Connection?

2mb.

Never had any problems with it, has proven to be very reliable.
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Old 01-01-2008, 23:03   #3
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Re: What Do You Think About Your VM Internet Connection?

2 meg and it has always been good for me.

No, I am not employed by VM, nor are any family members or friends and I have not been contacted by VM to make this post*

*Just before anybody comments...
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Old 01-01-2008, 23:14   #4
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Re: What Do You Think About Your VM Internet Connection?

20Mb, wow so super fast at times it feels like it's going backwards............probably is.


1. never get anything over 10mb when d/ling frome newsgroups

2. ever since 20Mb was rolled out my gaming pings have gone up, today was spiking upto 140ms on my clans uk server that i normally ping at 30-40.

3. browsing has become a real pain in the ass. it's slowed down so much, especially since that major outage the other week. even changing proxies doesn't work much.


at the moment it's only slightly better than a pile of poooooooh, just hope vm get their fingers out of the proverbial ass and start to get things sorted.
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Old 01-01-2008, 23:14   #5
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Re: What Do You Think About Your VM Internet Connection?

From a previous post on this forum

I have had crap broadband for nearly 5 months so i have done the following and will know by the end of this week if i will still be using VM or not.

Contacted customer service and Tech support and logged ALL calls

Have had 5 tech calls where they admitted they can do nothing due to over subscription.

Have had 4 network engineer calls where they admit they need to upgrade the area due to over subscription.

Made a complaint direct to the CEO's office. That got things moving.

Had a Senior complaints Manager involved

They are going to do work on my area on the night of the 2nd to fix the problem. If that does not fix it then its goodbye VM for ALL services from next week.



At the moment i have the slowband for free yes you have read that right FREE. That is because they gave me a credit due to the problems they have admitted to, at no time did i ask for it. I have been promised that work will be done after the 2nd to fix it, If its not then i will go else where. I would sooner pay and get a good connection than be bribed and still get a **** connection. If i leave they will loose all of my services not just the slowband.

Last edited by Sirius; 01-01-2008 at 23:20.
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Old 02-01-2008, 11:16   #6
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Re: What Do You Think About Your VM Internet Connection?

2Mb Very happy, It's the TV Service that sucks
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Old 02-01-2008, 11:25   #7
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Re: What Do You Think About Your VM Internet Connection?

I voted 4MB-good, although it has gone off on a couple of occasions recently for a few hours, so has half the southeast, it's pretty reliable.
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Old 02-01-2008, 11:59   #8
 
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Re: What Do You Think About Your VM Internet Connection?

4mb, never had a problem and a constant 3.7-3.8Mbps connection....

Kymmy

---------- Post added at 11:59 ---------- Previous post was at 11:57 ----------

Quote:
Originally Posted by Down the Pub View Post
1. never get anything over 10mb when d/ling frome newsgroups
Which news servers and are you sure that the news server itself wasn;t the bottleneck??

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Old 02-01-2008, 12:22   #9
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Re: What Do You Think About Your VM Internet Connection?

2mb, rock solid, speed tests are always 1.8 - 1.9mb

Hardly ever any downtime.
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Old 02-01-2008, 12:57   #10
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Re: What Do You Think About Your VM Internet Connection?

4Mb, steady 3.8 - 3.9Mb all the time.
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Old 02-01-2008, 13:03   #11
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Re: What Do You Think About Your VM Internet Connection?

20M and excellent.

In the 7+ years I've had VM/NTL BB, I could count the outages on one hand, and my speeds have always been good.
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Old 02-01-2008, 13:17   #12
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Re: What Do You Think About Your VM Internet Connection?

Quote:
Originally Posted by foreverwar View Post
4Mb, steady 3.8 - 3.9Mb all the time.
Ditto.
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Old 02-01-2008, 13:42   #13
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Re: What Do You Think About Your VM Internet Connection?

12.00am - 16.00 - Good Speed
16.00 - 12.00 - Very Poor Speed
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Old 02-01-2008, 13:43   #14
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Re: What Do You Think About Your VM Internet Connection?

20 meg here happy with it max connection on newsgroups till peek time kicks in ,tv cr@p switched to sky i can honestly say not had much trouble with thier bb services but the tv well thats a different story lol
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Old 02-01-2008, 14:18   #15
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Re: What Do You Think About Your VM Internet Connection?

20mb but poor speeds in the evenings. Hopfully 50mb will fix all problems.
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