Upgrade of speed via router

jansue · 30-12-2007, 19:33

I have recently upgraded to V+ and now have a modem replacing the set top box for internet connection.

I was told that my internet speed would significantly increase and finding this had not happened I contacted Virgin who confirmed it was being sent from their end and referred me to the Tech helpline.

The tech said that it was my router causing the problem as it was not allowing the speed to reach my computer.

She said to connect the cable from the modem to the back of the computer, but at that point I was physically unable to do this, and being aware of the cost of the call I asked for instructions that I could use later.

Unfortunately I was left confused by the instructions and am still unsure what I have to do after connecting the modem wire to the computer

I do not actually have a problem with the speed and am reluctant to attempt anything too drastic that may upset it all together, but feel if something extra is available I should use it!

My router is a Sweex which has always been very reliable.
(My connection I think is 1gb and should be running at 20gb.)

Thank you for any help you may give, and I apologise for the long post in my efforts to make it clear.

Wicked_and_Crazy · 30-12-2007, 19:46

To exclude the router you need to plug the ethernet cable on the modem direct into the pc. Reboot the modem and reboot the PC.

How do you know what you connection currently is?

What model is the Sweex router?

BenMcr · 30-12-2007, 19:50

The maximum connection you can get from Virgin is 20Mbits which is 2Mbytes. A wireless g router will give you a supposed connection up to 54Mbits

jansue · 30-12-2007, 19:58

Thank you both for prompt replies

my Sweex model no. is LW050UK

Once I have done as wicked suggests plug the ethernet cable on the modem direct into the pc. Reboot the modem and reboot the PC.
.

Do i then set it up again as usual?

Wicked asked..How do you know what you connection currently is? .. i clicked on my computer then view system information not sure if this is correct

thank you

Wicked_and_Crazy · 30-12-2007, 20:03

Your router supports 54meg so will not restrict your connection speed

Run a speed test to show your connection speed, theres one at the top of this page in the menu

lordy · 30-12-2007, 20:38

Came across this page whilst commenting in another thread.

http://www.54g.org/54g_features_quickspecs.php

Mick Fisher · 30-12-2007, 22:43

Point your browser to http://root:root@192.168.100.1 click on Login and take a look at Operation Config. Maybe you have been put on the wrong config. 20meg should look like:
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000

jansue · 31-12-2007, 10:43

Quote:

Originally Posted by Wicked_and_Crazy

Your router supports 54meg so will not restrict your connection speed

Run a speed test to show your connection speed, theres one at the top of this page in the menu

Mon, 31 Dec 2007 10:40:36 UTC

Test 1: 1024K took 516 ms = 1984.5 KB/sec, approx 16352 Kbps, 15.97 Mbps
Test 2: 1024K took 500 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
Test 3: 1024K took 609 ms = 1681.4 KB/sec, approx 13855 Kbps, 13.53 Mbps
Test 4: 2048K took 1375 ms = 1489.5 KB/sec, approx 12273 Kbps, 11.99 Mbps

Overall Average Speed = approx 14839 Kbps, 14.49 Mbps < sorry, means nothing to me

**Graham M** · 31-12-2007, 11:38

It's a bit up and down but doesn't look too bad for 20meg, I've seen worse

darthlinux · 31-12-2007, 13:38

Quote:

Originally Posted by jansue

Mon, 31 Dec 2007 10:40:36 UTC

Test 1: 1024K took 516 ms = 1984.5 KB/sec, approx 16352 Kbps, 15.97 Mbps
Test 2: 1024K took 500 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
Test 3: 1024K took 609 ms = 1681.4 KB/sec, approx 13855 Kbps, 13.53 Mbps
Test 4: 2048K took 1375 ms = 1489.5 KB/sec, approx 12273 Kbps, 11.99 Mbps

Overall Average Speed = approx 14839 Kbps, 14.49 Mbps < sorry, means nothing to me

if ur using wireless remember to check ur channels and larege areas that can block signal