Could someone please check my modem levels

[gazman321]

Hi I was wondering if these levels are ok ? I'm ment to be on 20mb never had any speed over 12mb and in evening its about 7mb but it has also dropped to 1mb in past. Almost forgot to say i'm in an ex ntl area.

Downstream Lock : Locked
Downstream Channel Id : 0
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -10.5 dBmV
Downstream SNR : 29.1 dB

Upstream Lock : Locked
Upstream Channel ID : 5
Upstream Frequency : 36784000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 45.8 dBmV
Upstream Mini-Slot Size : 2

Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

[EssDee]

There's a sticky at the top about modem levels

http://www.cableforum.co.uk/board/12...al-levels.html

In summary though, I reckon your downstream levels are low (especially your power level). If you have a forward path attenuator on the back of your modem you could remove it to raise the levels. If not, a tech visit may be in order.

[gazman321]

thanks for reply