National Broadband Outage
18-12-2007, 00:39
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#91
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© Beam Software
Join Date: Jan 2004
Location: Teesside
Services: BB (30meg),2 x V+ L , XL Phone, IPad.
Posts: 1,370
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Re: Broadband down and technical support no answer, CS out of order??
Ready light just stabilised. Back online via modem - Teesside.
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18-12-2007, 00:39
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#92
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cf.member
Join Date: Jun 2003
Location: Stevenage
Services: SkyHD TV
Homechoice TV & 8Mb Broadband
Virgin Media 20Mb/768k
NTL/Telewest Business 10Mb/768k
Posts: 52
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Re: Broadband down and technical support no answer, CS out of order??
Same here Stevenage, all back up and working again.
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18-12-2007, 00:40
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#93
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cf.addict
Join Date: Feb 2005
Location: Clydebank (G81, Langley, ex-ntl)
Services: VIP50 with TiVo
Posts: 332
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Re: Broadband down and technical support no answer, CS out of order??
Back here in Clydebank too.
My O2 BlackBerry has lost it's data connection as well and still not back.
Weird!
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18-12-2007, 00:41
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#94
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cf.addict
Join Date: Mar 2005
Posts: 384
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Re: Broadband down and technical support no answer, CS out of order??
Portsmouth back online after a 1 hour 20 minute complete service loss on internet and tv connectivity.
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18-12-2007, 00:43
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#95
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cf.addict
Join Date: Feb 2007
Location: Middlesbrough
Services: Vip 50 with Tivo
Posts: 382
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Re: Broadband down and technical support no answer, CS out of order??
Quote:
Originally Posted by Horace
Ready light just stabilised. Back online via modem - Teesside.
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Which area are you in Horace? BB was back up about an hour ago here in TS3, Still no return path for the V+ though.
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18-12-2007, 00:43
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#96
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Inactive
Join Date: Mar 2005
Services: Ex-NTL: Virgin 4mb internet, Virgin phone, Virgin Digital TV (XL): 1 Pace STB, 1 V+ STB
Posts: 234
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Re: Broadband down and technical support no answer, CS out of order??
In Luton area, my internet is back up and stable, but V+ interactive stuff is down, no return path still. Hasn't come back up since it started.
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18-12-2007, 00:44
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#97
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© Beam Software
Join Date: Jan 2004
Location: Teesside
Services: BB (30meg),2 x V+ L , XL Phone, IPad.
Posts: 1,370
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Re: Broadband down and technical support no answer, CS out of order??
Quote:
Originally Posted by fatassmichael
Which area are you in Horace? BB was back up about an hour ago here in TS3, Still no return path for the V+ though.
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Marske. Just popped downstairs and the V+ return path isn't working. Should of checked that before posting.
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18-12-2007, 00:45
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#98
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cf.addict
Join Date: Mar 2005
Posts: 384
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Re: Broadband down and technical support no answer, CS out of order??
How weird was that guys! I wonder what on earth the explanation is for this.
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18-12-2007, 00:46
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#99
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cf.member
Join Date: Jan 2006
Location: Teesside
Services: VIP 50
Posts: 48
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Re: Broadband down and technical support no answer, CS out of order??
Not back up yet in TS17 (thornaby stockton UBR)
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18-12-2007, 00:47
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#100
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cf.addict
Join Date: Nov 2004
Location: Hertfordshire
Services: TV: M+ & Tivo,
Broadband: XL,
Phone: M
Posts: 235
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Re: Broadband down and technical support no answer, CS out of order??
Down here in Welwyn Garden City. I find it poor that the service status line isn't working. Whats the point of it when it doesn't work when there is an outage. The only line that i can get to work is the one for bt customers and all that says is they are having technical problems and to check their website, well i would if i could. They could at least update this message to explain whats wrong.
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18-12-2007, 00:50
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#101
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cf.addict
Join Date: May 2006
Location: Sunderland, Tyne & Wear
Services: VirginMedia 20MB
Posts: 125
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Re: Broadband down and technical support no answer, CS out of order??
Fixed also here in the NE.
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18-12-2007, 00:51
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#102
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Inactive
Join Date: Dec 2007
Posts: 3
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Re: Broadband down and technical support no answer, CS out of order??
still not back up here in Portsmouth..
flashing ready light
The chap I spoke to in Bangalor or wherever assured me that the system was up and running fine, and that I would need a callout from an engineer, as it was my modem that was broken, happily he could give me a time slot (anywhere between 8am and 9am) but not tell me which day he may turn up, but it may happen in the next 4 days...
Good job my missus has this ADSL line for work otherwise I would be completely unnecissarily getting up early in anticipation of an engineer for the next few days...
Time for a review of services I think...
Do any of the other ISP's actually have phone numbers that relate to support in the UK?
Oh and its my first post :-)
Rob
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18-12-2007, 00:54
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#103
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Cable Forum Team
Join Date: Jun 2003
Age: 47
Services: Moving Goal Posts a speciality
Posts: 15,204
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Re: 17 December 07 - National Broadband Outage
Thread title changed to reflect what we see has happened.
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18-12-2007, 00:54
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#104
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cf.addict
Join Date: Feb 2005
Posts: 312
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Re: 17 December 07 - National Broadband Outage
My Broadband has just come back up in Northampton.
Just checked Virgin Media service status and no new problems reported so we all obviously imagined it!!!!
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18-12-2007, 00:54
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#105
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cf.addict
Join Date: Mar 2005
Posts: 384
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Re: 17 December 07 - National Broadband Outage
Rob, my internet services just came back online. I had the flashing ready light issue. Check it now and see. I'm on PO4
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