National Broadband Outage

Originally Posted by deed02392

@TraxData

Do you know anything along the lines of a possibility of some kind of Upload plus service so that us uploaders can get better speeds? I think sub 1Mbps is rather ridiculous considering the huge 20Mbps download, and I think nowadays with all the 'upload your photos and we'll print 'em' services and of course the online back up services are quite out of reach with such slow upload speeds. Gamers would very much benefit too, perhaps even shoot faster...

The upload will be higher upon release (50mbit that is ), a fair amount higher infact, but i can get told off for publically giving the actual speed out

If you want higher upload speeds for docsis1 tiers you'll have to get a business package which will soon have 20mbit down/1.5mbit up

---------- Post added at 23:22 ---------- Previous post was at 23:20 ----------

Originally Posted by popper

well you to, had a part in me asking it ,so well done you,

also, i wonder if they turned on Multicasting yet

I did? well that's nice to hear

Oh i expressed my views on a few things as well

And yes, well, sort of, but i cant get in that that

[deed02392]

OK TraxData, thanks for your help thus far all the same!

[popper]

Originally Posted by BBKing

Back in the day I was, although usually on one offs.



Yes, the ones I write. You'd have to come and work for us first, although a long term ambition of mine is to provide some kind of online diagnostic tool for customers. I could fairly easily write one now that would detect your modem from your IP address and run some tests on it.

seriously BB?, i take it it would be IP based, if so, you can get some real nice looking gui's, and the scripts run on just about all popular OS , its rebol/view (carl of AmigaOS fame)based scripting, and that means small self contained and fast, plus has all the IP, TCP,UDP,and even multicast ,you might need/want

this simple GUI tool was made with Rebol/VIEW, infact its just a rebol script, he even included the windows Rebol exe with the script and wrapped it in a simple installer so you dont need to go get it yourself, very nice.
http://detective.surfnet.nl/en/index_en.html
"
What can the SURFnet Network Detective do?

As a user, you can carry out various tests from your own PC with SURFnet Network Detective, in order to test your broadband connection. These tests relate to areas such as:

• IPv4 connectivity and multicast
• IPv6 connectivity
• speed of DNS
• broadband for TCP and UDP traffic
• presence of NAT
• connection to the SURFnet network

For users who are less technically minded, there are various handy tests, such as:

• What is the speed of my connection?
• Am I connected to the SURFnet network?
• Am I behind NAT?

"
give it a try and see if it suits your scripting style, and makes it easy to do what you want (if your a good coder/script writer).

you will probably need to adapt the script to the VM network and what you want to do.


BTW rebols free for personal use so you can just write the script and release it for users to install it as they please at no cost.

[BBKing]

I tend to steer a bit clear of running stuff on customer's equipment, since it immediately incurs a massive overhead of staff, which isn't the point of the exercise

I'd see it as partly to help the customer solve issues without ringing in (which annoys people, oddly), or to identify common problems, like offset frequency or upstream congestion - we could possibly even say we were aware of the issues and planning an upgrade on date X (ideally, although this is just me speaking, with a rebate on the bill until then). If you subsequently called into the tech support centre it's not impossible to have the results of any tests you've run presented to the guy on the phone so he can see e.g. at 9pm it was rubbish, even though it's fine next morning.

There's also the sheer nerd factor of patching into our sophisticated volcano lair monitoring and diagnostic systems...

[Ian-Highlander]

Originally Posted by TraxData

If you want higher upload speeds for docsis1 tiers you'll have to get a business package which will soon have 20mbit down/1.5mbit up

Is this definitely confirmed now? Any idea on proposed dates for general release of this upgrade to the business package?

Any hints/news appreciated.

Cheers

Ian

[deed02392]

I heard there was STM on the 50Mb package? If there is, I think we should all boycott it until they come to their senses!

[Sirius]

Originally Posted by deed02392

I heard there was STM on the 50Mb package? If there is, I think we should all boycott it until they come to their senses!

I heard there is no STM on the 50mb package

[popper]

Quote:
Originally Posted by deed02392
I heard there was STM on the 50Mb package? If there is, I think we should all boycott it until they come to their senses!

Originally Posted by Sirius

I heard there is no STM on the 50mb package

your both wrong

there is no 50Mb (thats Megabit Sirius)package

[deed02392]

Originally Posted by popper

your both wrong

there is no 50Mb (thats Megabit Sirius)package

I know there is no 50Mb package currently, but the proposed 50Mb service is rumoured to have STM.

---------- Post added at 22:50 ---------- Previous post was at 22:49 ----------

Originally Posted by Sirius

I heard there is no STM on the 50mb package

In one thread TraxData did say at first there was no STM, then later stated he was told that there was plans for STM, and that it would be similar to that of the 20Mb package, i.e. ~5-10Mbps after 3GB downloading.