VM havin a laugh with my MAC code?

Callumpy · 03-12-2007, 18:43

Does anyone on here know how to get a MAC code off virgin media?
i have spent a tenner ringin them up, and they said they would email me with a MAC code!

They also said it would take 1-5 days, they said all of this a week ago!

They havnt emailed me!

What do i do?

v0id · 03-12-2007, 19:19

They shouldn't give it to you, you're not the account holder as you're only 13.
Get your mum or dad to phone them up and ask for it

That's if you're on Virginmedias ADSL service. If you're on their cabled bradband, you don't need a MAC code

Callumpy · 03-12-2007, 19:34

im on adsl, my uncle is account holder, hes the one who rang up

Smok3y666 · 03-12-2007, 20:17

Quote:

Originally Posted by Callumpy

im on adsl, my uncle is account holder, hes the one who rang up

Clone someone else's.

Callumpy · 03-12-2007, 20:22

how would that work?

handyman · 03-12-2007, 20:52

I take it you want to transfer from Virgin ADSL to a different provider?

Cloning a mac Media Access Control number from a Virgin cable modem and was used when people where having issues with XBL. Its of no use to you at all.

Simply put if your out of your 12 month contract then you (Meaning the account holder) should be able to get one as you request to leave. It is worth noting that requesting a mac number does not close down your account automagically and this will need to be done once your connection is live with your new vendor.

Callumpy · 03-12-2007, 20:58

yes i know! VM arnt sendin it, they said they would email it to me, but instead they sent one about VM services, do i need to reply?

handyman · 03-12-2007, 21:58

When I requested mine from sky it arrived after a few days in the post. Nore sure on Virgins policy for issuing mac codes as I worked only on on-net when I was there.

Callumpy · 05-12-2007, 20:47

YES!!!!!!!!!!!!!!!!!!!!!!

Ive got it! Yay! Hallelujah

Thanks for your help everyone!

06-12-2007, 08:28

Just curious but how do you get given a MAC code or is this different from a MAC address. It was my understanding that MAC addresses are for uniquely identifying hardware on a network and is firmwired (i think i just made up a new word ) into the hardware itself !?

**Graham M** · 06-12-2007, 10:09

lol yeah that username wasn't going to get him removed then

**Rob** · 06-12-2007, 10:14

Quote:

Originally Posted by imgetting*****of

Just curious but how do you get given a MAC code or is this different from a MAC address. It was my understanding that MAC addresses are for uniquely identifying hardware on a network and is firmwired (i think i just made up a new word ) into the hardware itself !?

Don't get confused between a MAC address of a network device such as a computer's network port or modem, and a MAC key (Migration Authorisation Code) required by ISPs to alow the transfer of ADSL services from one ISP to another. This thread is about the latter.