Overloaded UBR's

darthlinux · 19-11-2007, 12:00

As we have some techs on here maybe someone could compile a list of over sub UBR's so we can check this b4 ringing ts

Wicked_and_Crazy · 19-11-2007, 12:17

In which case there would be no point in calling

Gary L · 19-11-2007, 12:17

The UBR's are not overloaded, it's just people abusing the network by downloading a few GB's. Don't you think if they were overloaded they would still be charging people and taking on new customers?

19-11-2007, 12:22

Quote:

Originally Posted by Gary L

The UBR's are not overloaded, it's just people abusing the network by downloading a few GB's. Don't you think if they were overloaded they would still be charging people and taking on new customers?

Yes, As that's how VM work.

If you hadnt noticed, they have also stopped ALL network upgrades.

Some UBR's have been oversubscribed for near a year and a half now (preston anyone?!!!)

So yes, they are overloaded/oversubscibed and VM still keep signing more people up.

And THAT, is the reason for STM, has nothing to do with heavy downloaders what so ever.

Wicked_and_Crazy · 19-11-2007, 12:23

Quote:

Originally Posted by Gary L

Don't you think if they were overloaded they would still be charging people and taking on new customers?

Yes, why wouldnt they, dont forget your buying an "upto" service

Gary L · 19-11-2007, 12:29

Quote:

Originally Posted by Wicked_and_Crazy

Yes, why wouldnt they, dont forget your buying an "upto" service

Does that mean that if they choose to give everybody on 20Mb just 1Mb they can? I didn't know that.

---------- Post added at 12:29 ---------- Previous post was at 12:28 ----------

Quote:

Originally Posted by TraxData

If you hadnt noticed, they have also stopped ALL network upgrades.

Where did you hear that?

darthlinux · 19-11-2007, 12:53

its just a idea as that will give us a better insight

banjo · 19-11-2007, 13:11

I am really sick and tired of hearing that word "upto" it has been done to death !

darthlinux · 19-11-2007, 13:16

and the worst is all companies use it

Rone · 19-11-2007, 13:19

Quote:

Originally Posted by darthlinux

and the worst is all companies use it

Lets face it, they all have too, i'm waiting for the first one to actually guarantee speeds in writing.

darkrage · 19-11-2007, 13:19

yes upto means their or their abouts so by Vm's contract they should supply you with atleast upto 20meg so upto = 15meg and above constant but as lots of us on vm's network rarely get this speed they are breaking their terms and conditions according to cisas.org.uk and i am now currently in the process of formal complaint after that cisas take up the case if i dont get a satisfactory result and we go to court to release me from their contract and compensate me.

Serum · 19-11-2007, 13:21

Quote:

Originally Posted by Rone

Lets face it, they all have too, i'm waiting for the first one to actually guarantee speeds in writing.

Dont hold your breath tho......

CrossyX · 19-11-2007, 13:58

I phoned tech about my shoddy service this morning after teh engineer had been out. The engineer was here literally 2 mins and said the line is fine its probably the UBR over subscribed. So i pohned tech support (i phoned through to retentions first who put me through to tech support as i didnt want to pay for the call) to be fair the guy was alright. He said there were 349 people on the 20mb service on the UBR i am on so it was not over subscribed he said 302 of them were online at the time of me calling (at this point i am receiving the full 20mb) the majority of time it goes down is peek times (5-2am ish). He basically said that is was overuse at these times (is this not the same as oversubscribed?) and there is a possability that people are uncapping there modems, which imo even if this was happening why would MY connection drop to 0.5mb -4mb surely it would just be capped at there supposed speed of 5-6mb between theses times? It never really got resolved although he did tell me to ring back again when the speed drops so they can run another test at the time of the speed drop. I have been told so many diffrent things over the last few weeks from the connecion to the modem may need re-wiring as it wears out (WTF) to packet loss (i checked and packet loss max was 18%) to oversubscription and overuse during peak times. Luckly for me i get my new isp this week i only have another month of Virgin and i told them i wasnt paying full price as i was not getting anywhere near the service promised to which suprisingly they agreed and halved my cost.

Crossy

darthlinux · 19-11-2007, 14:52

whos ur new ISP?

dev · 19-11-2007, 14:54

Quote:

Originally Posted by TraxData

And THAT, is the reason for STM, has nothing to do with heavy downloaders what so ever.

all companies over subscribe, no ISP could supply 20mbit of bandwidth for a 2 digit sum per month. when you get a dedicated server with a 100mbit port, that isn't guarenteed either!

if people didnt download a lot, the 'oversubscription' wouldn't be a problem so it is in fact heavy downloaders causing the problems.

next time you're in a traffic jam, do you complain at your council and ask for a reduction in car tax due to oversubscribing the roads?