New Modem Worst !!!!

Mike · 19-11-2007, 10:25

Hi all

I have been having problems with my 20 mb connection and after a number of calls to tech support and tests an 'engineer' called today.

Basically said you need a new modem.....plugged it in and said wait 30 mins and all should be ok

Now I am back up and running I have gone from about 9/8 mb down to 1mb !!!!

I don't know why I tried !

Mike

**Graham M** · 19-11-2007, 10:32

Erm... check the operation config and make sure it's set up for 20meg yet?

Mike · 19-11-2007, 10:45

SO SO HAPPY..............

Just rebooted every thing and I am now getting this..........

Mon, 19 Nov 2007 10:43:26 UTC

1st 512K took 203 ms = 2522.2 KB/sec, approx 20783 Kbps, 20.3 Mbps
2nd 512K took 219 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps
3rd 512K took 203 ms = 2522.2 KB/sec, approx 20783 Kbps, 20.3 Mbps
4th 512K took 219 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps

Overall Average Speed = approx 20024 Kbps, 19.56 Mbps

These results appear to be rather fast - this page was probably in the browser cache.

To repeat this test from the source server click here.

So gone from a large sliver modem where I was always getting around 5-8 mbs to a smaller black one and now getting just under 20mbs.

So based on this it worth putting a call in .

Mike

Paul · 19-11-2007, 10:54

So you are ready to admit to being wrong in post 1 then?

Mike · 19-11-2007, 11:16

Quote:

Originally Posted by Paul

So you are ready to admit to being wrong in post 1 then?

Totally..................but very happy now.

Another point was made ...............to ensure people use the correct power pack with the modem supplied. Engineer said some people just plug the old power (with the same connector) into a new modem which does cause problem with lack of preformance. Still getting

Mon, 19 Nov 2007 11:15:45 UTC

1st 512K took 266 ms = 1924.8 KB/sec, approx 15860 Kbps, 15.49 Mbps
2nd 512K took 250 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
3rd 512K took 250 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
4th 512K took 250 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps

Overall Average Speed = approx 16622 Kbps, 16.23 Mbps

These results appear to be rather fast - this page was probably in the browser cache.

To repeat this test from the source server click here.

Regards

Mike

slowcoach · 19-11-2007, 23:53

Your speed appears to be dropping fast.