Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | whats my UBR?


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Services
Reload this Page whats my UBR?
Register FAQ Members List Calendar Mark Forums Read

whats my UBR?
Reply
Page 2 of 2 < 1 2
 
Thread Tools
Old 21-11-2007, 22:45   #16
cf.member
 
Join Date: Nov 2007
Posts: 58
SapperGB is an unknown quantity at this point
Re: whats my UBR?
just noticed this in my modem log, looking at the numbers, tonight is not the first time either.

any ideas?

Wed Nov 21 22:07:30 2007 Wed Nov 21 22:07:30 2007 1 Error(4) 69010400 SW Upgrade Failed Before Download - Server not Present
Wed Nov 21 22:05:51 2007 Wed Nov 21 22:05:51 2007 1 Notice(6) 69010200 SW Download INIT - Via Config file cmreg-ntlhm250-bund03.cm
SapperGB is offline   Reply With Quote
Old 22-11-2007, 07:25   #17
cf.member
 
Join Date: Nov 2007
Posts: 58
SapperGB is an unknown quantity at this point
Re: whats my UBR?
noone think these log entries are a tad unusual?

looks to me like VM are trying to script my modem to bundle 3 which i think is the 20mb XL package, but im already on it. my modem says so.
SapperGB is offline   Reply With Quote
Old 22-11-2007, 10:50   #18
Permanently Banned
 
Join Date: Apr 2007
Location: Cambridgeshire
Services: VM landline, XL TV, V+ & Samsung STB, XXXs BB(20Mb running at under 1.5Mb)
Posts: 281
ECW_Original will become famous soon enoughECW_Original will become famous soon enoughECW_Original will become famous soon enough
Re: whats my UBR?
By the looks of your modem log, VM are tryin to upgrade the firmware, but as there are quite a few different cable modems on the VM network, not every firmware file "fits all" so to speak, Im pretty sure Im right here, I have seen this posted around here previously, so I would guess that would happen until they send the right firmware to your modem
ECW_Original is offline   Reply With Quote
Old 22-11-2007, 10:54   #19
i*NIX
 
r00t's Avatar
 
Join Date: Nov 2006
Location: In your base =)
Services: Your pseudo 'tech' ego.
Posts: 1,062
r00t has reached the bronze age
r00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze age
Re: whats my UBR?
Quote:
Originally Posted by ECW_Original View Post
By the looks of your modem log, VM are tryin to upgrade the firmware, but as there are quite a few different cable modems on the VM network, not every firmware file "fits all" so to speak, Im pretty sure Im right here, I have seen this posted around here previously, so I would guess that would happen until they send the right firmware to your modem


The modems are locked but still try to get updates, because of this we see errors in the modem logs.
r00t is offline   Reply With Quote
Old 22-11-2007, 18:45   #20
cf.member
 
Join Date: Nov 2007
Posts: 58
SapperGB is an unknown quantity at this point
Re: whats my UBR?
right so its an automatic thing. I think i understand that, however the wording states

SW Upgrade Failed Before Download - Server not Present.

A couple of questions,

A) server not present, looks to me like there is a server missing/crashed that appears to be vital to my service.

B) if its automatic and the server isnt present, how can it try to send the update? or does the modem request it?
SapperGB is offline   Reply With Quote
Old 24-11-2007, 13:49   #21
cf.member
 
Join Date: Nov 2007
Posts: 58
SapperGB is an unknown quantity at this point
Re: whats my UBR?
any updates available?

Any advide on what to do next?

TIA
SapperGB is offline   Reply With Quote
Old 24-11-2007, 13:53   #22
cf.geek
 
Join Date: Feb 2007
Location: at my house
Services: tiscali sky+ non cabled area
Posts: 902
piggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful one
Re: whats my UBR?
Quote:
Originally Posted by SapperGB View Post
any updates available?

Any advide on what to do next?

TIA
if your working then do nothing its all quite normal
piggy is offline   Reply With Quote
Old 24-11-2007, 13:59   #23
cf.member
 
Join Date: Nov 2007
Posts: 58
SapperGB is an unknown quantity at this point
Re: whats my UBR?
HUH?

Please read the full topic before posting.

Its not working correctly.
SapperGB is offline   Reply With Quote
Old 24-11-2007, 14:28   #24
cf.geek
 
Join Date: Feb 2007
Location: at my house
Services: tiscali sky+ non cabled area
Posts: 902
piggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful one
Re: whats my UBR?
Quote:
Originally Posted by SapperGB View Post
HUH?

Please read the full topic before posting.

Its not working correctly.
sorry but i read your problem as sometimes having 18mb speeds and other times as low as 1.8mb (this is not right but it is normal!!) if your worried about the log then dont be because i have seen qute a few with the same info

as for not workingcorrectly it looks ok for a vm 20mb conx
piggy is offline   Reply With Quote
Old 24-11-2007, 14:39   #25
cf.member
 
Join Date: Nov 2007
Posts: 58
SapperGB is an unknown quantity at this point
Re: whats my UBR?
Id have to disagree,

Define 'normal', because up to around 2 months ago i'd say my service was 'normal'

2 months of 13 with an issue such as this is, in my case, abnormal.


Just because i fall into a problem category with most others here does not mean the service is normal, I think you mean i am suffering the normal problem here.
SapperGB is offline   Reply With Quote
Old 24-11-2007, 14:46   #26
cf.geek
 
Join Date: Feb 2007
Location: at my house
Services: tiscali sky+ non cabled area
Posts: 902
piggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful onepiggy is the helpful one
Re: whats my UBR?
Quote:
Originally Posted by SapperGB View Post
Id have to disagree,

Define 'normal', because up to around 2 months ago i'd say my service was 'normal'

2 months of 13 with an issue such as this is, in my case, abnormal.


Just because i fall into a problem category with most others here does not mean the service is normal, I think you mean i am suffering the normal problem here.
i fully agree but at this moment in time imo the problems that you are having are happening on a national basis the service techs cannot do anything as the problems are network related witch the company wont admit to so to save myself going around in circles your service is "normal" and will hopefully cure itself the real question everybody should ask is WHEN!!
piggy is offline   Reply With Quote
Old 24-11-2007, 14:51   #27
cf.member
 
Join Date: Nov 2007
Posts: 58
SapperGB is an unknown quantity at this point
Re: whats my UBR?
LOL

GoD im so argumentative at the moment.

I know what ure saying Piggy.

Its just that i did have a PM from someone here giving me lots and lots of infomation regarding the connection i am currently on.


I just posted to see if the issue had been "passed on" to someone who could look into things more officially, as i know this happens here.
SapperGB is offline   Reply With Quote
Reply
Page 2 of 2 < 1 2

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


All times are GMT. The time now is 00:34.


Links
Google
 
Web www.cableforum.co.uk

Contact Us - Service Status - Virgin.Net Status - Cable Forum - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.1.0
Copyright © 2003 - 2008, Cable Forum.
(server1.cableforum.co.uk)
Copyright © 2008 Cable Forum | Hosted By 1&1 | Privacy Policy | Terms of Use Message Boards and Forums Directory