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20 Mb service for £26.49 wow
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Old 17-09-2007, 11:36   #31
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Re: 20 Mb service for £26.49 wow

The Cable Network Could Not Cope With 10 Meg Imagine Whats Gonna Happen When More People Get 20 Meg It Will Collapse And Die
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Old 17-09-2007, 14:33   #32
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Re: 20 Mb service for £26.49 wow

Yup this seems to be the deal retentions are offering atm. I was on the verge of switching to Be*, given that we're just over a kilometre from a Be* enabled exchange and have an active BT phone line already. VM's retentions team offered us a regrade to Broadband M followed by an upgrade to Broadband XL for an additional £1.50
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Old 17-09-2007, 22:06   #33
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Re: 20 Mb service for £26.49 wow

Quote:
Originally Posted by douglet View Post
The Cable Network Could Not Cope With 10 Meg Imagine Whats Gonna Happen When More People Get 20 Meg It Will Collapse And Die
Think what'll happen when they launch the 50mb
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Old 17-09-2007, 22:08   #34
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Re: 20 Mb service for £26.49 wow

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Originally Posted by Enuff View Post
Think what'll happen when they launch the 50mb
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Old 18-09-2007, 11:37   #35
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Re: 20 Mb service for £26.49 wow

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Originally Posted by LiamTG View Post

C'mon then darthlinux !!!!!!. Please start shouting that everyone is a freeloader again after seeing the price ON VIRGINS OWN PAGE!!!!!! .

I'm paying full price for my 20meg and the full price for 24/7 free calls. I could take advantage of this offer as they are trying to offer me cheaper internet and 24/7 calls but that means taking another 12 month contract out with them.

I live under half a mile from my exchange and due to bad ping problems that have been happening daily (about 7 times a day) since the 20 meg upgrade. I have been forced to move to Be. I contacted CS but got one of the Indian reps that wasted my time and money. I tried to tell him that I have proof (screen shots of half my pings in UK servers being 50 and the other half from 150 - 400 (usually 20 - 30). I also told him it happens frequently and daily. After I done some of the check list crap I butted in and asked him to send an engineer out as I was having problems. He then said something like if you can sign on the internet just now and you're not having any problems at the minute then I cannot book an engineer out.

I told him that it's been happening for 2 weeks now and I warned him that if he didn't send an engineer out that I'd be leaving Virgin Media as I pay for my line mainly for gaming and since the upgrade I've not been able to enjoy the service I pay for. I get full speed 24/7 but what good is a line like that if it's ruining my gaming sessions?.

He just said "Sorry for your troubles but I cannot help you". I was absolutely livid about this but kept my calm, thanked him and placed the phone down. It's a joke, I'm not giving Virgin another penny after getting treated like that. I'm even getting quite pi**ed off even writing this as it made me feel as If I didn't matter to Virgin. No helpfulness at all that I used to enjoy with the UK staff.

I wouldn't pay £15 per month now after getting treated like that. Totally abysmal. I've had 3 dealings with Indian staff now and it's what is making me leave after the way I've been treated. I've still got Virgin now but it should be 2 weeks and I'll be on BE 24 meg.

If they could kill the Indian link then I could have had my problem seen to just now, taken a cheaper internet and phone service for 12 months and stay with Virgin. I'd rather pay £50 deposit for my BT line and then the £24 connection fee than give Virgin another chance. I've been with them before broadband 512k as well. Sad, sad times.
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Old 18-09-2007, 16:41   #36
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Re: 20 Mb service for £26.49 wow

Quote:
C'mon then darthlinux !!!!!!. Please start shouting that everyone is a freeloader again after seeing the price ON VIRGINS OWN PAGE!!!!!! .

I'm paying full price for my 20meg and the full price for 24/7 free calls. I could take advantage of this offer as they are trying to offer me cheaper internet and 24/7 calls but that means taking another 12 month contract out with them.

I live under half a mile from my exchange and due to bad ping problems that have been happening daily (about 7 times a day) since the 20 meg upgrade. I have been forced to move to Be. I contacted CS but got one of the Indian reps that wasted my time and money. I tried to tell him that I have proof (screen shots of half my pings in UK servers being 50 and the other half from 150 - 400 (usually 20 - 30). I also told him it happens frequently and daily. After I done some of the check list crap I butted in and asked him to send an engineer out as I was having problems. He then said something like if you can sign on the internet just now and you're not having any problems at the minute then I cannot book an engineer out.

I told him that it's been happening for 2 weeks now and I warned him that if he didn't send an engineer out that I'd be leaving Virgin Media as I pay for my line mainly for gaming and since the upgrade I've not been able to enjoy the service I pay for. I get full speed 24/7 but what good is a line like that if it's ruining my gaming sessions?.

He just said "Sorry for your troubles but I cannot help you". I was absolutely livid about this but kept my calm, thanked him and placed the phone down. It's a joke, I'm not giving Virgin another penny after getting treated like that. I'm even getting quite pi**ed off even writing this as it made me feel as If I didn't matter to Virgin. No helpfulness at all that I used to enjoy with the UK staff.

I wouldn't pay £15 per month now after getting treated like that. Totally abysmal. I've had 3 dealings with Indian staff now and it's what is making me leave after the way I've been treated. I've still got Virgin now but it should be 2 weeks and I'll be on BE 24 meg.

If they could kill the Indian link then I could have had my problem seen to just now, taken a cheaper internet and phone service for 12 months and stay with Virgin. I'd rather pay £50 deposit for my BT line and then the £24 connection fee than give Virgin another chance. I've been with them before broadband 512k as well. Sad, sad times.
Look on the bright side.............at least your still in Edinburgh...

Imagine being stuck down here in London with only 2Mb

Words alone cant describe it











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