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Virgin Media Customers Unable to access Co-Operativebank.co.uk
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Old 11-09-2007, 17:16   #1
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Virgin Media Customers Unable to access Co-Operativebank.co.uk

I run an IT support company in South Wales and we have been getting several reports over the past few days from clients unable to access their web banking or any of the www.co-operativebank.co.uk website.

I have just managed to find a number for the co-operative bank internet support. They have confirmed that Virgin Media Customers in the South Wales area are unable to access any of the banks website. This has apparently been going on since last Tuesday (4th Sept 2007).

The support staff at the co-operative bank have informed Virgin Media who have as yet not accepted there is a problem.
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Old 11-09-2007, 18:26   #2
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Re: Virgin Media Customers Unable to access Co-Operativebank.co.uk

Have you tried using openDNS?
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Old 11-09-2007, 20:20   #3
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Re: Virgin Media Customers Unable to access Co-Operativebank.co.uk

seems similar to my issues.

see thread for my resolutions.

http://www.cableforum.co.uk/board/12...am-page-4.html
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Old 12-09-2007, 22:50   #4
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Re: Virgin Media Customers Unable to access Co-Operativebank.co.uk

UPDATE: Since posting this notice, it now appears that Virgin have fixed the problem.
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Old 13-09-2007, 09:05   #5
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Re: Virgin Media Customers Unable to access Co-Operativebank.co.uk

Quote:
Originally Posted by Moncapitaan View Post
UPDATE: Since posting this notice, it now appears that Virgin have fixed the problem.
Or someone has....
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Old 13-09-2007, 17:40   #6
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Re: Virgin Media Customers Unable to access Co-Operativebank.co.uk

I wonder if this was affecting www.smile.co.uk ... ? Oh well if its fixed, happy days.
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Old 14-09-2007, 15:13   #7
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Re: Virgin Media Customers Unable to access Co-Operativebank.co.uk

it was a strange one because i could access it fine but my mate who lives a few miles away couldnt
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Old 17-09-2007, 20:52   #8
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Re: Virgin Media Customers Unable to access Co-Operativebank.co.uk

I cannot get

http://www.nwolb.com (Natwest's Online Banking website)
http://www.natwest.co.uk (Natwest's Main website)
http://www.123reg.co.uk (My hosting company)
pophost.123-reg.co.uk (My hosting company's email servers)

This is fudging annoying. It has been this way since last Thursday. It is so frustrating.
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Old 17-09-2007, 23:26   #9
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Re: Virgin Media Customers Unable to access Co-Operativebank.co.uk

all working here for me in cardiff
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