Any offers staying with VM after contract?

slimzee · 06-09-2007, 17:54

Hi,

My 12 month contract is up now, ive always been with the biggest broadband package with VM. With the introduction of traffic management I do not wish to pay £37 for a 5mb connection.

Has anyone recieved any offers to stay with VM when you "try" to leave them?

If VM offer some sort of deal does it mean you are signing a new 12 month contract?

darthlinux · 06-09-2007, 18:13

call 0845 454 1111 and tell them you are gonna leave and see what they can do and yes you will start a new 12 month contract

dev · 06-09-2007, 18:41

or pay the proper price to actually give VM some money to work with

jellybaby · 06-09-2007, 18:44

Quote:

Originally Posted by dev

or pay the proper price to actually give VM some money to work with

Agreed

Sirius · 06-09-2007, 18:45

Quote:

Originally Posted by jellybaby

Agreed

Well said. If the op is only gettting 5 meg then downgrade to 4 meg and pay the price for 4 meg

nicke261192 · 06-09-2007, 19:24

Quote:

Originally Posted by Muggle

Well said. If the op is only gettting 5 meg then downgrade to 4 meg and pay the price for 4 meg

But then the OP will have a lower ammount they can download before they get capped so they will only have 2mb

johhn · 06-09-2007, 19:51

am thinking leaving vm for be 24mb, hate traffic shaping.any suggestions from be users by any chance?

Sirius · 06-09-2007, 20:15

Quote:

Originally Posted by nicke261192

But then the OP will have a lower ammount they can download before they get capped so they will only have 2mb

But they will not be parting with as much money.

06-09-2007, 20:26

Quote:

Originally Posted by dev

or pay the proper price to actually give VM some money to work with

You mean give the more money so they can go waste another 30 mill on TV adverts instead of spending the money on an already crippling network?

I would just ring up and say you can go elsewhere for cheaper to get a reduction.

I refuse to pay £37/month when i only get 5mbit out of it (im only on during peak hours, im not chav scum, i actually work for a living and would you believe it, dont finish till 5pm...so paying £37/month for 30mins of download usage is just not on. and when STM does kick in pings go through the roof and net is unbrowseable, so no thanks)

jonifen · 06-09-2007, 20:27

Yes, it would be nice for Virgin to get the money, but to be fair here, if you guys went to a car boot sale, would you pay the price on the ticket? Or would you try and haggle? Likewise with a new car?
Vauxhall/Ford/Volkswagen all need money to invent new cars, just like Virgin Media need money to invest into their equipment and for future upgrades.
It's a fact of life that people always want the most "bang" for their buck, and Digital TV/Broadband/Phone is no different to buying a car in that if you can get it cheaper, then its a good result.

If you don't ask, you don't get... and if Virgin want to get the standard prices for things, they shouldn't offer discounts to people who say they are leaving as more often than not, they have no intention of doing so. (not that this is the case with the OP)

dev · 06-09-2007, 20:41

Quote:

Originally Posted by TraxData

You mean give the more money so they can go waste another 30 mill on TV adverts instead of spending the money on an already crippling network?

I would just ring up and say you can go elsewhere for cheaper to get a reduction.

I refuse to pay £37/month when i only get 5mbit out of it (im only on during peak hours, im not chav scum, i actually work for a living and would you believe it, dont finish till 5pm...so paying £37/month for 30mins of download usage is just not on. and when STM does kick in pings go through the roof and net is unbrowseable, so no thanks)

guess i'm some 'chav scum' then, and here's me wanting to pay the full price and actually try to help VM improve things rather than hammering a connection that you want for practically nothing. if you want a 20mb connection to hammer get a leased line

goldoni · 06-09-2007, 20:50

Quote:

Originally Posted by slimzee

Hi,

My 12 month contract is up now, ive always been with the biggest broadband package with VM. With the introduction of traffic management I do not wish to pay £37 for a 5mb connection.

Has anyone recieved any offers to stay with VM when you "try" to leave them?

If VM offer some sort of deal does it mean you are signing a new 12 month contract?

Just tell them like I did “I will stay with you because I want to not because of a 12 month contract” if not I’m off. That’s what I did as I can get faster browsing with ADSL and free telephone calls without hanging up after 57 min all for £25.00 per month but I have decided to stay with VM

The only time I would accept a new 12 month contract is if new equipment was installed like a V+ box I have given them two months to sort the browsing problem or I will be off and the clock has stopped at 5 plus days.

In the early days when cable was new the company could dictate to you, now you can dictate to them if you start a new contract. Don’t forget you have 30 days to backtrack and stop the disconnection. You will know when they are trying to contact you; you will get lots of automated phone calls from a 0845 number. I had 23 of them before I spoke to a person from VM. Evan after that I had another 5 calls

06-09-2007, 20:53

Quote:

Originally Posted by dev

guess i'm some 'chav scum' then, and here's me wanting to pay the full price and actually try to help VM improve things rather than hammering a connection that you want for practically nothing. if you want a 20mb connection to hammer get a leased line

Aint you funny

Working class people are at work during the day, and most only get home at 5+pm, comes as a shock dont it?!!

Err, excuse you? 3 gig is excessive? ok ok come back into the real world here, i can use that without even touching the newsgroups, if your paying £37/month you expect to be able to use your connection when you feel like it, that was the major advantage cable had over ADSL, no limits.

Course they ruined that!

If you dont download alot on the 20mbit package, why upgrade to it?

People dont upgrade to 20mbit just to view emails faster.

So your ****ed at people using their connections to their maximum? Oh dear...

evil_fatneck · 06-09-2007, 21:00

Oh behave you VM fanboys - VM inherited a perfectly good working infrastructure from Telewest and they have systematically screwed it up!!!

NTLVictim · 06-09-2007, 21:22

The world is pushing bandwidth hungry stuff at us, and it's going to get heavier...the rest of the developed world is getting BB that is progressively faster and cheaper, quarter by quarter...A business model in the States is currently under discussion with the FCC that will give basic wireless BB FREE, with "added value" top ups to get revenue.

Hong Kong already has 100 meg for ten quid..the world moves on.

DeV? "or pay the proper price to actually give VM some money to work with"..

Life ain't a charity. Get over it.