No sync light but connection fine
04-09-2007, 11:09
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#1
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"power level guy"
Join Date: Jun 2007
Location: Shottingham
Age: 17
Services: Virgin BB 2mb
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Posts: 334
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No sync light but connection fine
I was looking at looking at the modem lights, and noticed the sync light was not lit, strange thing was connection is still perfectly fine. Because apparently when the sync light drops, the connection does also.  The only lights lit are the ENET and RDY lights.
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04-09-2007, 12:31
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#2
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cf.geek
Join Date: Jun 2003
Location: Swindon
Age: 36
Services: Virgin Media 2 for £20 (2Mbit & Phone), Sky+
Posts: 637
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Re: No sync light but connection fine
Maybe the bulb has gone!!
But seriously, guess it could be a sign that it may soon drop the connection?
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04-09-2007, 12:44
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#3
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"power level guy"
Join Date: Jun 2007
Location: Shottingham
Age: 17
Services: Virgin BB 2mb
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Posts: 334
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Re: No sync light but connection fine
Just checked again and the light is still off, yet i'm still posting and the connection is still good, so that shows everything is fine. Just checked the service status page, nothing come up as of yet.
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04-09-2007, 14:25
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#4
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EX-ntl: staff
Join Date: Feb 2004
Location: Teeside, then Sutton, and now live in Mansfield
Age: 30
Services: Samsung 2110 digi TV and TVDrive, Ambit 250 20Mb cablemodem, 1Xphoneline, Virgin mobile contract p
Posts: 1,001
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Re: No sync light but connection fine
Your not accidentally using a neighbours wireless connection instead of your own are you?
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04-09-2007, 14:28
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#5
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Cable Forum Team
Join Date: Jun 2003
Location: The bonnie banks
Services: Moto 15 miles
Roadchef 33 miles
Posts: 13,966
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Re: No sync light but connection fine
What model is your modem?
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04-09-2007, 14:55
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#6
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cf.mega poster
Join Date: May 2006
Location: West Midlands
Services: Staff - InTouch
Posts: 2,061
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Re: No sync light but connection fine
MMMM Strange why not ring support might need a new sacm
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04-09-2007, 14:57
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#7
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Cable Forum Team
Join Date: Jun 2003
Location: The bonnie banks
Services: Moto 15 miles
Roadchef 33 miles
Posts: 13,966
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Re: No sync light but connection fine
I think we're all getting a little over-excited here. If the thing is working, it doesn't need replaced, whatever the sync light is or is not doing.
The simplest explanation is usually the best one - my money's on the lamp being broken. This is all the more likely if it's an older modem, which is why I asked the OP to tell us what model it is.
__________________
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04-09-2007, 15:22
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#8
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"power level guy"
Join Date: Jun 2007
Location: Shottingham
Age: 17
Services: Virgin BB 2mb
Freeview
Posts: 334
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Re: No sync light but connection fine
I've appeared to of fixed it - by rebooting the modem, although I looked in the modems event log and there was some errors e.g. "no ranging response" or "loss of sync" etc. BUt the connection hasnt dropped once.
FYI the modem is a Ambit 200.
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