Connecting to a certain website

roland rat · 13-08-2007, 10:54

Hello,
The last week or so i am unable to connect to the official norwich city website. its www.canaries.premiumtv.co.uk.
I used to be able to do no problems. Ive not amended or touched anything on my computer.
All i get is the i.e window saying cannot connect to this website.
All the footy clubs have the same manufacturer of the website, and i am unable to access any of them either.
I have checked my blocked websites and its not in there.
Ive deleted my i.e history and cookies.. still no joy.

Anyone got any idea or a way round it please..

ta

LaineY · 13-08-2007, 11:41

what does you're ip address start with

go to Start > Run >type CMD click ok > in black window type ipconfig

sprattgraham · 13-08-2007, 12:38

Can you go to other websites

**Graham M** · 13-08-2007, 12:52

I would imagine so hence why the title is "connecting to a certain website"

The Jackal · 13-08-2007, 12:54

Quote:

Originally Posted by Zeph

I would imagine so hence why the title is "connecting to a certain website"

EXACTLY.... I came in here looking for some links

sprattgraham · 13-08-2007, 13:03

go to Start > Run >type CMD click ok > in black window type ping www.canaries.premiumtv.co.uk

Does it return 0% Lost

Chris W · 13-08-2007, 13:12

at the same command prompt type

telnet www.canaries.permiumtv.co.uk 80
press return.
does it connect? If not, what is the error message?

Have you got any firewall software in place? Tried disabling this? Connecting using a router or directly to the cable modem?

mrmistoffelees · 13-08-2007, 14:31

or try this one instead http://www.canaries.premiumtv.co.uk/page/Welcome

roland rat · 13-08-2007, 18:47

Thanks all for the advice.
My ip address starts with 192.168.

If i try to ping www.canaries.premiumtv.co.uk in a cmd window it comes back with "ping request could not find host www.canaries.premiumtv.co.uk. Please check the name and try again."

if i try telnet www.canaries.permiumtv.co.uk 80, the reply is could not connect to the host on port 80: connect failed

any more ideas gratefully received

thanks

mrmistoffelees · 13-08-2007, 18:55

from a command line type in ipconfig /flushdns

then try again

---------- Post added at 18:55 ---------- Previous post was at 18:51 ----------

Pinging the address you gave resolves to the IP 84.53.178.58 can you ping this ?

roland rat · 13-08-2007, 21:21

thanks for your advice mr mistoffelees.
when i try to ipconfig /flushdns it fails.. says could not flush the dns resolver cache - function failed during execution.

i can ping 84.53.178.58 and that work fine with no packets lost

mrmistoffelees · 13-08-2007, 21:33

ok drop down to a command prompt again and type the following

netsh int ip reset > reset.txt

if any error messages post them up here, if not reboot and try again

Also, if it fails from command prompt enter the following (THE FOLLOWING MAKES CHANGES TO THE REGISTRY BE CAREFUL TO TYPE IT EXACTLY AS I HAVE SHOWN)

REG ADD HKLM\SYSTEM\CurrentControlSet\Services\Dnscache /V Start /T REG_DWORD /F /D 2

roland rat · 14-08-2007, 05:38

the first one went in ok and seemed to have worked.
so never done the 2nd one is that right?

ive tried the canaries website again and still nothing

tks

mrmistoffelees · 14-08-2007, 05:43

try the second one

fivejays · 14-08-2007, 22:20

Roland - The perfect solution would be to support another team whose site you can access! :-)