Finally did it!!! I downgraded to M package!

badboybubby · 10-07-2007, 20:10

Been on the top package since day one. After some though I finally worked out that its actually pointless paying for the 37 quid XL package now traffic shaping is here.

If I want to download something I set it off in the morning whilst I am at work and when I come home its downloaded.

I was gaining nothing being on the XL package so Virgin just lost 20 pound per month off me because of their silly policy.

arcamalpha2004 · 10-07-2007, 20:19

This policy looks to be backfiring on them at the moment judging by peoples comments regarding downgrading their services.
You are spot on, why pay for something you cannot fully utilise, and by fully utilise I mean any time of the day, there will be people who will suggest doing downloading overnight, but why should people have no other option when they are paying top dollar?

Roxyfella · 10-07-2007, 20:21

I downgraded my Broadband to 2meg over a month ago saving about £20 a month. i've not noticed any difference apart from more money in my pocket.

zachysat · 10-07-2007, 20:23

that is a good idea i might downgrade my self or even cancel since i am payinf £25 a month and all i can use is 750 kb in the evening when it should be 4 meg and even with traffic shaping at least 2 meg i really start thuinking moving to onather ISP since i don`t get what i pay for

zachysat

10-07-2007, 20:24

I have to agree with OP, although I don't really download anything I see little point paying top dollar for their BB. Infact I would even say it is now no longer any better than ADSL!

The average person works mon-sat so they actually only get their full speed on the sunday, they use it in the weekday evenings or a saturday evening your ownly going to get a couple of meg if your lucky!

I get 512k (ish) on the 4MB teir and I got the same on the 2MB teir. Only reason why I pay extra for the 4MB is because I need the extra upload for voip calls!

zachysat · 10-07-2007, 20:41

i think all this is so sad use to be one of the best ISP been with NTL for almost 10 years and now i am force to look somewhere else becouse they don`t know how to look after they costumer
in the last 2 days i must have spent at least £15 on tech support only to hear to go in safe mode to check speed (i have spent 15 years as a IT consultant) ask them to check the setting on the server for my account and they don1t have admin rigts to do so such basic support for £15 and no solution

zachysat

Nhyrvus · 10-07-2007, 21:51

15 yrs as an IT consultant, and thats the grammar/spelling/punctuation that you use?. . ..
Man, i think me and my bad self may be in the wrong line of occupation.

mcfc2134 · 10-07-2007, 22:06

I've tried 3 times to downgrade my package and it still hasnt been put onto the level I requested.

Really starting to do my nut in now. I too am fed of up of paying full whack for a service which gets no where near its stated speed. Back down to M for me - if they ever bleedin do it! Grrrrrr....

10-07-2007, 22:17

Quote:

Originally Posted by Nhyrvus

15 yrs as an IT consultant, and thats the grammar/spelling/punctuation that you use?. . ..

Considering zachysat's personal circumstances are not known, that comment is in extremely bad taste.

10-07-2007, 22:55

Quote:

Originally Posted by Data

Considering zachysat's personal circumstances are not known, that comment is in extremely bad taste.

I totally agree!

rogermevans · 11-07-2007, 00:58

Quote:

Originally Posted by Data

Considering zachysat's personal circumstances are not known, that comment is in extremely bad taste.

agreed

Rains · 11-07-2007, 11:02

To be honest when i get mine upgrade this month if i start getting very poor speeds they can kiss my **** for £37 a month which is the most i have ever payed for bb and not seen anythink higher i will probably leave which is a shame i was loving the 10mb service they will lose lots of custumers

smarty · 11-07-2007, 11:03

Quote:

Originally Posted by zachysat

i think all this is so sad use to be one of the best ISP been with NTL for almost 10 years and now i am force to look somewhere else becouse they don`t know how to look after they costumer
in the last 2 days i must have spent at least £15 on tech support only to hear to go in safe mode to check speed (i have spent 15 years as a IT consultant) ask them to check the setting on the server for my account and they don1t have admin rigts to do so such basic support for £15 and no solution

zachysat

Eh??
The punctuation or caps. keys on your computer do not appear to be working.

11-07-2007, 12:31

Quote:

Originally Posted by smarty

Eh??
The punctuation or caps. keys on your computer do not appear to be working.

And it would seem you cannot read or you only read half a thread!

For all you know he is dyslexic or he may have a faulty keyboard! (No offence intended)

tweetypie/8 · 11-07-2007, 13:43

Quote:

Originally Posted by Data

Considering zachysat's personal circumstances are not known, that comment is in extremely bad taste.

have to agree,uncalled for