Just Upgrade but...

My upload speed is the same as what I was getting on 2mb?



This is my config:

Maximum Downstream Data Rate : 4096000
Maximum Upstream Data Rate : 400000

So why is my upstream so slow? I only upgraded cause I use voip and I needed the extra upload.

I'm having a bad day I guess.

---------- Post added at 13:06 ---------- Previous post was at 13:04 ----------

Here is another speed test to a different server.

[TheBlueRaja]

178kbps is plenty for VoIP, you only need 84kbps maximum for toll quality voice.

Not if you have 4 lines it is not!

and the only reason I upgraded is because I am supposed to get a faster upload!

And it gets worse in the evenings, I cannot play games and voip tends to break up. Thought upgrading might help!

[TheBlueRaja]

Originally Posted by UncleBooBoo

Not if you have 4 lines it is not!

and the only reason I upgraded is because I am supposed to get a faster upload!

And it gets worse in the evenings, I cannot play games and voip tends to break up. Thought upgrading might help!

Reduce the codec to G.729, its a bit like mobile quality but at least it will work.

What the hell do you do that you have 4 x Voip calls going on at once anyway?

Most voip providers do not use G.729 as they have to pay £12 per license and it's not GSM quality is very poor quality that uses 8kbps.

As I am paying extra for the extra upload then I should get the extra upload shouldn't I?

I guess a call is in order to either get this fixed or downgraded.

[foreverwar]

You probably want to have a chat with VM - as the upload should be higher. Here is my speeds (I don't usually use speedtest.net, but it shows the upload speed).

Thanks for the advice, however it was not VM's fault it was mine!

Sorry VM!

I had QOS set on my router and it was set at manual 180kbps so I changed it to auto and I now get:

[foreverwar]

Big man for owning up..... big up on it's way to you.

Yea I forgot all about QOS, I had been playing about with different firmware versions over the weekend however whenever I upload anything on the PC my calls would break up at the other end regardless of what firmware or QOS settings I had stored on my Linksys WRT54GS.

Anyway seems I forgot to set my QOS back to auto, I never called VM to complain or report a fault because it suddenly hit me to check my routers settings before I called. And BINGO what a noob I am!

[darthlinux]

glad u sorted it otherwise u would have to pay nice 25p min and 10p to connect

[foreverwar]

Originally Posted by darthlinux

glad u sorted it otherwise u would have to pay nice 25p min and 10p to connect

Do you actually believe that VM should have paid for a phone call that was an user error?

How would the VM tech know what the QoS settings on the router were, after UBB had, and I quote, "been playing about with different firmware versions over the weekend" ?

[darthlinux]

I was just saying becuase tech support might not have known so saved some money

[foreverwar]

Originally Posted by darthlinux

I was just saying becuase tech support might not have known so saved some money

okley-dokley - Sorry for incorrectly assuming something <my bad>