Uncapping a modem (I dont want to do this)
27-05-2007, 19:10
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#1
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Guest
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Uncapping a modem (I dont want to do this)
I work for virgin media and my team mate here had a customer say that he can uncap his cable modem but wouldnt he get caught doing this as I am sure the law on this is a big NO NO just wondering?
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27-05-2007, 19:15
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#2
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Cable Forum Team
Join Date: Jun 2003
Location: Sarf east Luhndun.
Services: Virgin for TV and Internet, BT for phone
Posts: 24,880
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Re: Uncapping a modem (I dont want to do this)
It is certainly against VMs terms and conditions, and may be counted (by the law) as theft of service.
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27-05-2007, 19:23
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#3
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Guest
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by Stuart C
It is certainly against VMs terms and conditions, and may be counted (by the law) as theft of service.
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Yeah I just wanted to confirm this cuz why come on the phone and boost but it against the law
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27-05-2007, 19:27
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#4
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Google it!!
Join Date: Jun 2003
Location: Essex innit
Age: 39
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by darthlinux
Yeah I just wanted to confirm this cuz why come on the phone and boost but it against the law
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Because they think they will never be caught.... apart from when they ring up, give their account details and then say that they are about to steal service 
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27-05-2007, 20:17
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#5
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cf.addict
Join Date: May 2007
Posts: 449
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Re: Uncapping a modem (I dont want to do this)
It can be done. Vermin Media ain't bright to prevent it. Sigma
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27-05-2007, 20:29
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#6
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Inactive
Join Date: Oct 2005
Location: close, VERY CLOSE!
Age: 34
Services: FIRE,AMBULANCE AND POLICE
Posts: 356
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Re: Uncapping a modem (I dont want to do this)
i sense the direction this thread is going in probably already has the old "thread closed"clock ticking in a mods mind. 
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27-05-2007, 20:30
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#7
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VM Network Tech
Join Date: Nov 2003
Location: North East lincolnshire
Age: 37
Services: Tivo V+ Cisco HD 100 meg 50 meg Super Hub and 20 meg
Posts: 2,670
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Re: Uncapping a modem (I dont want to do this)
I agree 
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I want i want a tivo box
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27-05-2007, 21:23
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#8
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 28
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Posts: 13,248
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by iglu
It can be done. Vermin Media ain't bright to prevent it. Sigma |
Hmm, who is this Vermin Media person you speak of and why is he not bright as you put it?
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Desktop: Intel i7 SandyBridge 2600k 3.4GHz @ 4.7GHz - 8GB DDR3 - ATI Radeon HD 5770 1GB - OCZ Agility 3 60GB SSD
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27-05-2007, 21:30
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#9
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Inactive
Join Date: Nov 2006
Location: In your base =)
Services: Your pseudo 'tech' ego.
Posts: 1,062
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by iglu
It can be done. Vermin Media ain't bright to prevent it. Sigma |
And the average newb ( read customer ) isn't bright enough to uncap a modem.
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27-05-2007, 21:44
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#10
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cf.lurker
Join Date: Mar 2004
Location: Liars Corner
Posts: 284
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by darthlinux
I work for virgin media and my team mate here had a customer say that he can uncap his cable modem but wouldnt he get caught doing this as I am sure the law on this is a big NO NO just wondering?
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if your ex-ntl, send a email to aup@ntl.com ( itl get to the new vm aup) with the account details & a brief description of what the customer told you or if your ex telewest, go to your process library off oneline & look for Abuse, then follow the instructions...
thanks
hope it helps
Barfly
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27-05-2007, 21:53
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#11
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vm.employee
Join Date: Aug 2006
Location: The dog house
Services: In Touch: XL V+, XL BBI, XL V Phone , Virgin Mobile, Vodafone Mobile.
Posts: 423
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by BarFly
if your ex-ntl, send a email to aup@ntl.com ( itl get to the new vm aup) with the account details & a brief description of what the customer told you or if your ex telewest, go to your process library off oneline & look for Abuse, then follow the instructions...
thanks
hope it helps
Barfly |
The same team in Newport look after the two networks now as the old BY abuse team are no more!
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27-05-2007, 22:04
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#12
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Permanently Banned
Join Date: May 2007
Posts: 190
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by iglu
It can be done. Vermin Media ain't bright to prevent it. Sigma |
Yep. There is the minor issue that you then need to hack into your uBR as it's actually the device that polices your download speeds, not your modem
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27-05-2007, 22:05
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#13
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Inactive
Join Date: Sep 2006
Services: SLOW Virgin 20mb BB, Virgin telephone, V+HD, Sky HD,
Posts: 367
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by Nedkelly
I agree |
ME 2
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27-05-2007, 22:31
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#14
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Guest
Location: In a pretty place where the flowers grow.
Services: 25/25 Symetrical.
Posts: n/a
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by r00t
And the average newb ( read customer ) isn't bright enough to uncap a modem. |
just like the average user doesnt sell them on a certain auction site u mean ? 
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28-05-2007, 04:34
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#15
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cf.addict
Join Date: May 2007
Posts: 449
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Re: Uncapping a modem (I dont want to do this)
Quote:
Originally Posted by Incomplete
Yep. There is the minor issue that you then need to hack into your uBR as it's actually the device that polices your download speeds, not your modem |
No need to do that, but this site does not allow me to go any further and I won't.
I want to add that VM staff know how to tackle this problem but VM's management is not that good to take their advice
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