Traffic Shaping Affecting All Tiers

[Retrovertigo]

Well, in my case I can have my machine switched off and so background downloads isn't a possibility.

As for cloned Mac's. Shouldn't a system be sophisticated enough to realise 2 modems are both using the same mac address to download stuff at the same time? Or is it more complicated than that?

Originally Posted by jtwn

dev I wouldn't waste your breath.

Brain of Britain over there doesn't seem to understand the fundamental problem of there only being a certain amount of bandwidth to go about for everybody and when the ability to download faster comes, this is just further reduced.

If you don't like it and are not getting anywhere with VM, then theres quite a simple solution. Bin cable and get ADSL/Dial up. You are wasting your life with your tireless rants, day in, day out over your 'shaping'.

And you dont seem to understand its only when these apparent shaping hours kick in that my connection goes to crap.

shaping is one thing, making the net unbearable is another.

It's fairly obvious to me and a hell of alot of other people this traffic shaping system does NOT work properly.

And again, if a user has your mac cloned they can and will reach your limit, let u get shaped and just change their mac.

and in all honesty i can see why they do.

[brundles]

Originally Posted by Retrovertigo

As for cloned Mac's. Shouldn't a system be sophisticated enough to realise 2 modems are both using the same mac address to download stuff at the same time? Or is it more complicated than that?

Even if it could spot the duplicates, what should it do? Double the bandwidth for you? All that will do is let the cloned modem more bandwidth and you'll still get throttled.

How about just refusing one modem? Ah hang on, it can't tell which is the real slim shady (as it were). You might find it's you that gets shut off the network instead of the clone.

[wingnut]

Originally Posted by dev

you've provided no evidence to you being throttled, i'll try again and see if you read it this time, getting speeds below 5mb doesn't indicated you are being throttled, got it this time?

how about a second time? getting speeds below 5mb doesn't indicated you are being throttled!

a third? getting speeds below 5mb doesn't indicated you are being throttled!

ive been in touch with virgin they said i was on 4 meg they did the test and said i was downloading at 2meg because of traffic shaping you carnt tell me that they can do this cos to me its a rip off

[PAYNEARDO]

cloned modems are probably why we all are getting crappy speeds, hope they invest soon so they can get rid of them and maybe we can all get back to correct speeds without shaping

[Retrovertigo]

Originally Posted by brundles

Even if it could spot the duplicates, what should it do? Double the bandwidth for you? All that will do is let the cloned modem more bandwidth and you'll still get throttled.

How about just refusing one modem? Ah hang on, it can't tell which is the real slim shady (as it were). You might find it's you that gets shut off the network instead of the clone.

Here's a crazy idea, they visit the home of the person who is rightfully registered as the owner of that mac address, switch out mac addresses or modems, and then simply ban the offending mac address from connecting to anything. Seems simple enough to me. It can't be THAT widespread a problem for that to be a solution surely?

---------- Post added at 21:19 ---------- Previous post was at 21:17 ----------

Originally Posted by jtwn

dev I wouldn't waste your breath.

Brain of Britain over there doesn't seem to understand the fundamental problem of there only being a certain amount of bandwidth to go about for everybody and when the ability to download faster comes, this is just further reduced.

If you don't like it and are not getting anywhere with VM, then theres quite a simple solution. Bin cable and get ADSL/Dial up. You are wasting your life with your tireless rants, day in, day out over your 'shaping'.

Wasn't a mod here saying that personal attacks won't be tolerated? You should know better with that many posts here - whoever it was aimed at.

Originally Posted by Retrovertigo

Here's a crazy idea, they visit the home of the person who is rightfully registered as the owner of that mac address, switch out mac addresses or modems, and then simply ban the offending mac address from connecting to anything. Seems simple enough to me. It can't be THAT widespread a problem for that to be a solution surely?

---------- Post added at 21:19 ---------- Previous post was at 21:17 ----------



Wasn't a mod here saying that personal attacks won't be tolerated? You should know better with that many posts here - whoever it was aimed at.

Problem is cloned modems are extremely wide spread, just take a look on ebay you can buy them for £15 or from your local VM tech (sorry, its true for these areas)

As for the personal attack, it was towards me, but attacks towards me are allowed by the mods.

[Retrovertigo]

I honestly don't see why some people seem to explain away situations regarding the problems as "acceptable or move on".

If I paid say £40 for a tank of petrol from a Shell station and when I got home found out I was only given £20 quid's worth - yes I would go and complain. If the proprietor was foreign and spoke little English, I would get annoyed if I didn't get anywhere with a resolution and couldn't find someone who spoke my language to help me.

If I found that maybe the problem was happening to other people, I'd share my experience with them. Either to simply vent my frustration, or to see how they had resolved the problem themselves, or to see if we could as a group get something done about it.

I wouldn't just think "ah well, I'll go to Texaco next time" without trying to do something.

There is a horrible attitude on these forms sometimes, that those who get the service working as it should, think those that aren't, should either shut up or bugger off. It stinks to be honest.

As for the modem problem - firstly I'm am honestly surprised it's a widespread problem. Wouldn't it be better to implement a username and password system like ADSL in that case? Or don't VM care enough?

[epitaphic]

Wouldn't logging on to your VM modem (at http://192.168.100.1) and checking your line speed be *the* solid proof of traffic shaping?

At 9am I checked and noticed my line was syncing on 2MB (I pay for 4MB). Reset the modem and it came back to normal.

[dev]

Originally Posted by Retrovertigo

Well, as I pointed out in my example. I CAN use usenet and can only get 5mb off that after 4pm not matter what I've downloaded. Not congestion, simple throttling. There is no way everyone in my area all starts using the net at 4pm.

If it's clearly happening to me, it can be happening to others as well.

unlike someone else, that is more clear you are being throttled, showing a speed test with sub-2mb speeds that everyone sees to the same site isn't anywhere near proof of throttling

[brundles]

Originally Posted by Retrovertigo

Here's a crazy idea, they visit the home of the person who is rightfully registered as the owner of that mac address, switch out mac addresses or modems, and then simply ban the offending mac address from connecting to anything. Seems simple enough to me. It can't be THAT widespread a problem for that to be a solution surely?

That'll work just great until the cloned modem gets updated with a new MAC address. Then you need another tech (if you're unfortunate enough for it to be your address again). Could be as soon as the next day...

Originally Posted by epitaphic

Wouldn't logging on to your VM modem (at http://192.168.100.1) and checking your line speed be *the* solid proof of traffic shaping?

At 9am I checked and noticed my line was syncing on 2MB (I pay for 4MB). Reset the modem and it came back to normal.

I believe the throttling is done upstream of the modem. The config doesn't change - they just restrict you at the point that does the measuring.

Originally Posted by brundles

That'll work just great until the cloned modem gets updated with a new MAC address. Then you need another tech (if you're unfortunate enough for it to be your address again). Could be as soon as the next day...

I believe the throttling is done upstream of the modem. The config doesn't change - they just restrict you at the point that does the measuring.

The config definitely does not change. The throttling is done at the UBR level

Must agree a mixture of Username, Password and Digital Addressing is the way forward to stop cloning. I for one will show my **** in Burton's windows when VM finally stop the cloned modems.

[flowrebmit]

Originally Posted by Bill C

The config definitely does not change. The throttling is done at the UBR level

That seems to agree with the Cisco site, in uBR a user is switched from their normal provisioned QoS profile to an enforced profile when they hit an enforce-rule.

I think I got hit by STM last night, the very first day that my cable modem was loaded with the 20Mb config. I'd only been browsering and collecting mail, no way I had reached any limit, and after Dr Who I switched the computer on and the download from news.cable.ntlworld.com was bang on the 5Mbits limit and usually, I get 10Mbits (or 1.23MBytes). I am hoping it was just a coincidence and it just happened to be a miserable night and everyone decided to stay home and play on the internet.

The other possibility I thought of, was that the profiles have not been setup correctly and the STM (enforce-rule) is being triggered on a much lower byte count, perhaps a tech didn't enter the correct number bytes (perhaps missed off a few zeros)?

[Aja]

http://business.timesonline.co.uk/to...cle1769479.ece

[xpod]

http://business.timesonline.co.uk/to...cle1769479.ece

I wonder how many of them had come here for help first