Traffic Shaping Affecting All Tiers

[fatassmichael]

Originally Posted by filmnoir

Unless they consider you to be in the 5% heavy users and they can restict you to 512kb for a full week, then they will refresh the 5% heavy users list. Thats on a seprate traffic management statement on virgins website.

http://www.virgin.net/helpme/broadba...s_traffic.html

After reading both links, it seems that this only affects virgins adsl subs, not cable subs.

[dav]

virgin.net vs virginmedia.com links?

[fatassmichael]

Yes dav, I should have made that more clear.

[dav]

I guess I can calm down a bit now, then.

Actually, having thought about it a little, the ADSL traffic management does seem a lot fairer in that it penalises the habitual high bandwidth users and not those, like myself, who stray over the daily limitation (and it IS a limitation however you slice it) once or twice a week and then get extremely frustrated with VM.

I throught stm wouldnt bother me but I have to admit it sucks been shaped al my torrent settings have to be changed due to the reduction in speed

[slowcoach]

Originally Posted by dav

I guess I can calm down a bit now, then.

Actually, having thought about it a little, the ADSL traffic management does seem a lot fairer in that it penalises the habitual high bandwidth users and not those, like myself, who stray over the daily limitation (and it IS a limitation however you slice it) once or twice a week and then get extremely frustrated with VM.

That is if you actually trust VM to do exactly what they say, the top 5% could just as easily become the top 20% or 30% and who would know. That would be the time to go back to BT, even if you live miles from the exchange.

[dav]

Originally Posted by slowcoach

That is if you actually trust VM to do exactly what they say, the top 5% could just as easily become the top 20% or 30% and who would know.

That is, of course, the caveat that accompanies any comment on VM policies.

VM stm yes can be annoying but I found downloading and surfing web are all still quick even when I use xbox live and i am shaped it runs perfectso 5mb aint to bad consdering i can only get 3mb on adsl max

[quitefrankly]

Originally Posted by darthlinux

VM stm yes can be annoying but I found downloading and surfing web are all still quick even when I use xbox live and i am shaped it runs perfectso 5mb aint to bad consdering i can only get 3mb on adsl max

Quite annoying?? I am paying £37 a month for a service I can't use unless I decide to stay up all night or not go to work!

I think it is absolutley disgusting. I do a lot of video production and share VOB files across my ftp, so after grabbing or uploading 1 DVD's worth that's me done! I'm throttled down to 5mb and they have the cheek to throttle my upload too! For what possible reason should they want to do that too???

I am paying for a top service that I can't ever use when I want to. So now I have to plan everything I want to do a day in advance.

It's like buying a sports car and being told "You have to drive it at 30mph during the day because it wouldn't be fair on other road users if you drive it too fast"!!

They try to justify it like all anyone ever does is download mp3's when this is far far from what the type of people that are wanting to pay for a 20mb connection are doing. If I was after a few albums then I certainly wouldnt be bothering with 20mb. "you can still get 4000 music files a day" JEEZ! As if anyone is doing that, and if someone did it would be extremely unlikely they would do it consistently. I don't even think I could find that much music to download and by the end of the week I would have exhausted every album I could have ever wanted!!!

What about all the TV channels that are offering streaming programs? Or legitimate Movie download sites? Media files are increasing in general if you start looking at HD formats or Lossless audio which is why there is the demand for a faster connection, not to grab a few poxy mp3 albums!

And as for it being the top 5%, that is total bull, it is EVERYONE that hit's the limits quoted for their package even if they have only ever hit it once!

When you combine a family with a couple of teenagers with PC's and their parents too it becomes VERY easy to hit the limit.

The next step will be they will offer an un-throttled package for even more money!

Well screw you Virgin Media.
Pull your head out your **** and try to understand what people are actually doing with the internet. We're not all media pirates you know....

To make matters even worse your customer service sucks so much that people just can't be bothered with the total agony of trying to ring up and complain.

You will soon change your tune as soon as there is any competition, but until there is you will continue to screw us over.

[Target84]

Here at last, after a few minutes searching.. had to make an account formerly known as nthell?..

Anyways i just want to get somthing off my chest which no doubtly has been said countless times here in this thread.. and i'm not going to sit and read 100+ pages of it, so i'm just gona get to the point (better than another new thread?)

Today i noticed that my connection speed was halfed, from 4mb to 2mb.. like i usually hit 470ish KB/S down, but after heavy usage today i was capped to 228 KB/S downloading a game totally legit btw, so i got on the internet and found some info called Traffic shaping ??? like wtf is this, when did this happen etc etc..

Anyways i'm kinda p!ssed to say the least that i get penalised for heavy usage, supposed to be fast speeds which aren't even fast anymore for speed to price ratio these days?? Ok it's still unlimited which is ok i guess if your downloading ALOT of files every other day of the week your still going to download whatever it is just at half the speed..

Is that really fair paying for 4mb and receiving 2mb services, what about people who download a 1 off thing of a large file like myself and rarely do much except play games or browse the internet and the days i've been offline i don't get a thanks for been a good customer and not using bandwidth.. is this really better than a 30GB cap per month for 50% of the customers?? because 30GB cap per month at full speeds every day would be ideal for me personally and maybe others who have similar usage of their connection.

So now 1am i'm downloading this game which is gona take me 2X aslong thanks to Virgin, i'm still going to use the same amount of bandwidth... even at a non peak Time it is still penalising me!! Way to go what was the point of such a silly enforcement to your service?.

At least when it was formerly NTL i had no problems at all, neither do i with Virgin until now remove this silly rule and lets have a great service back that i had with NTL thanks.
John.

[darkrage]

Originally Posted by Dawn Falcon

That's called "overselling". It's a sign of a bad company.

Totally agree with that statement.

[Twiggy1983]

According to the VM website you only get hit if you download a lot of information during peak times, because of this i made sure to download anything i needed to between midnight and 7am. Yet for some reason my speed still get limited, and by just half, i could live with that it drops from like 850kbs to about 60kbs. I might even be bothered to phone and complain but VM have changed to phone number to a premium rate number so its costs like 90p a minute.

[Mick Fisher]

Originally Posted by Twiggy1983

According to the VM website you only get hit if you download a lot of information during peak times, because of this i made sure to download anything i needed to between midnight and 7am. Yet for some reason my speed still get limited, and by just half, i could live with that it drops from like 850kbs to about 60kbs. I might even be bothered to phone and complain but VM have changed to phone number to a premium rate number so its costs like 90p a minute.

At the moment I am getting approx 400kbps on a single thread to a US site on so-called 20meg. It seems pretty poor generally atm judging by what I read here. You may want to not waste your time and money phoning TS on the premium line at this time.
I am so tempted to give BE a try.

[Twiggy1983]

Yes Be sounds like a plan, especially as O2 are taking them over and giving discount on broadband if you have a mobile contract with them

[Mick Fisher]

Originally Posted by Twiggy1983

Yes Be sounds like a plan, especially as O2 are taking them over and giving discount on broadband if you have a mobile contract with them

I thought O2 had taken them over a while back? I don't have a mobile contract with them so it's immaterial for me at least. Thanks for the heads up though.